Support Board
Date/Time: Sun, 15 Jun 2025 16:12:56 +0000
ping ds14-2.sierracharts.com
View Count: 213
| [2025-06-02 17:25:57] |
| User469359 - Posts: 1 |
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Hello, In the section : Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) The ping request for the ds40.sierracharts.com (Location: New Zealand) server is working perfectly. However, the ping request for the ds14-2.sierracharts.com (Location: Germany) server is not working. Is there an issue with this server? What is the server address with the lowest ping for a client located in France? Best regards |
| [2025-06-02 21:52:46] |
| Sierra_Chart Engineering - Posts: 19918 |
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We will see if we can enable this. Definitely the lowest latency is going to be ds14-2.sierracharts.com for France.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-03 11:55:12] |
| Rui S - Posts: 200 |
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We will see if we can enable this. Definitely the lowest latency is going to be ds14-2.sierracharts.com for France.
I would really appreciate to be able to ping the server ds14-2.sierracharts.com too, to make sure its latency is good enough for Portugal. |
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