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Support Board

Date/Time: Wed, 05 Nov 2025 11:15:36 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Trade DOM Bid & Ask Market Depth Pulling/Stacking
countryboy92 		2022-06-28 16:58:20
John - SC Support LPN LP 		1 574
Orders being rejected/Sierrachart reading account balance as 0
User538858 		2022-06-28 16:54:01
John - SC Support LPN LP 		1 431
Inverting Price Scale
superboris 		2022-06-28 16:51:34
John - SC Support LPN LP 		1 429
cqg connection
User918304 		2022-06-28 16:44:52
John - SC Support LPN LP 		1 511
Correct Data Feed service
TheNonSoSexyDude 		2022-06-28 16:10:20
John - SC Support LPN LP 		1 444
DOM Graphics Setting
countryboy92 		2022-06-28 15:10:49
John - SC Support LPN LP 		3 765
Help: failed to connect to the IB's data feed after renewing the service pack 3
User513952 		2022-06-28 15:03:52
John - SC Support LPN LP 		1 500
Number Bars or Scale setting
SpearChucker 		2022-06-28 14:24:52
John - SC Support LPN LP 		1 459
Eurex
User491428 		2022-06-28 14:15:20
John - SC Support LPN LP 		3 494
Turning off next payment
User266447 		2022-06-28 14:05:08
John - SC Support LPN LP 		1 422
VWAP different from other platforms
User872151 		2022-06-28 13:57:20
John - SC Support LPN LP 		1 610
Creating a Custom Study
User486817 		2022-06-28 13:47:32
John - SC Support LPN LP 		1 449
new laptop not able to run new instance SC cqg while desktop Den
User475862 		2022-06-28 13:28:08
John - SC Support LPN LP 		7 742
LIVE DATA GETTING DELAYED ASKING FOR IB CONNECTIVITY
aroymukherjee 		2022-06-28 11:38:35
aroymukherjee LPN LP 		5 778
[Programming Help] - Connections to Teton/SC keep dropping randomly - Windows 10053 error
dk90 		2022-06-28 10:42:41
Sierra_Chart Engineering LPN LP 		1 769
Order not at the current price
User138457 		2022-06-28 10:18:44
Sierra Chart Engineering LPN LP 		3 448
ACSIL GetNumLinesUntilFutureIntersection output not constrained to study id
User145575 		2022-06-28 09:50:48
Sierra Chart Engineering LPN LP 		1 458
Cannot Open Chartbooks on Startup
User177741 		2022-06-28 07:04:09
Sierra Chart Engineering LPN LP 		2 583
Sierra will not take my trades
User743089 		2022-06-28 05:11:32
Sierra Chart Engineering LPN LP 		3 545
Order Book Replay/Reviewing
Sergio Hernandez 		2022-06-28 04:02:14
Sergio Hernandez LPN LP 		2 925
Cannot select multiple files for startup
User177741 		2022-06-28 01:08:10
User177741 LPN LP 		4 566
Transact is not working any more, how to trade now?
User249186 		2022-06-27 20:47:06
John - SC Support LPN LP 		1 416
[Programming Help] - (x*ATR)BuyExit/SellExit Not Performing Correctly
GG 		2022-06-27 20:24:28
Sawtooth LPN LP 		3 532
[Programming Help] - Spreadsheet Study trigger based on time (last 30 minutes)
BRKTrading 		2022-06-27 20:14:16
ForgivingComputers.com LPN LP 		1 498
Please kindly add Rithmic's Frankfurt Servers
User538960 		2022-06-27 19:59:49
User538960 LPN LP 		4 801
Setting up Move to break even for second targets
TradingInDemand 		2022-06-27 19:53:25
TradingInDemand LPN LP 		5 1511
Question about volume by price data with denali
User265949 		2022-06-27 19:50:23
John - SC Support LPN LP 		3 603
linking windows to one another in a chartbook
User533941 		2022-06-27 19:45:47
John - SC Support LPN LP 		5 1493
Affiliate ID
User223734 		2022-06-27 19:38:42
Sierra Chart Engineering LPN LP 		4 661
denali feed set up - (with AMP broker)
User30743 		2022-06-27 18:56:21
User30743 LPN LP 		8 2805
Volume Profile Tool
Steve Leon 		2022-06-27 17:57:39
John - SC Support LPN LP 		3 1204
Inverted Charts - Calc tool & Fibo Tools do not properly calculate distances
HumblyTrading 		2022-06-27 17:53:29
HumblyTrading LPN LP 		3 620
2nd account add on
UFODetective 		2022-06-27 17:49:14
John - SC Support LPN LP 		1 450
How to purchase a data package?
Andrew Pringle 		2022-06-27 17:42:31
John - SC Support LPN LP 		1 453
Forex Data on Footprint Chart
Connor Ballnger 		2022-06-27 16:21:14
John - SC Support LPN LP 		3 1733
Order Rejected IB
Torsten Grüß 		2022-06-27 15:56:48
John - SC Support LPN LP 		3 708
price line
Ken Smith 		2022-06-27 15:36:27
John - SC Support LPN LP 		1 460