Support Board
Date/Time: Tue, 04 Nov 2025 16:33:02 +0000
Chartbook file is not compatible
View Count: 533
| [2022-12-30 12:30:04] |
| N195 - Posts: 11 |
|
Hey I'm trying to open an old chartbook and the message log tells me: "The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File C:\Users\..." Thanks! |
| [2022-12-30 17:01:04] |
| John - SC Support - Posts: 42755 |
|
Refer to the instructions here: Chartbooks (Workspaces): Opening Older Chartbooks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-06 09:11:11] |
| N195 - Posts: 11 |
|
I can see in the end of the section "Opening Older Chartbooks" that I can attach the chartbook here and you will convert it for me. I would like to do that instead of downgrade Sierra Charts and then upgrade it. I'm attaching my old chartbook in privet. Thanks a lot for this help! Noam |
Private File Attachment Deleted. |
| [2023-01-06 16:38:45] |
| John - SC Support - Posts: 42755 |
|
Attached is your updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 shalom e- mini .cht - Attached On 2023-01-06 16:38:30 UTC - Size: 20.14 KB - 159 views |
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