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Support Board

Date/Time: Wed, 17 Sep 2025 10:52:20 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
do not have a connection
reuvenidror 		2023-07-14 14:23:59
John - SC Support LPN LP 		4 545
average volume of the night
User285770 		2023-07-14 14:13:07
John - SC Support LPN LP 		1 387
depth not showing on DOM during chart replays
User425645 		2023-07-14 14:02:41
John - SC Support LPN LP 		13 1061
REQUEST TO CHANGE SERVICE PACKAGE
User161986 		2023-07-14 13:58:51
John - SC Support LPN LP 		1 360
I paid for the base 3 but i wanted/needed the base 5
User874564 		2023-07-14 13:56:53
John - SC Support LPN LP 		1 359
DLL Distribution Support Ticket
WeroTrader 		2023-07-14 13:50:07
John - SC Support LPN LP 		1 383
Renko Tick Size on Symbol Change
user_xyz 		2023-07-14 13:49:05
John - SC Support LPN LP 		2 432
unable to get Date and time column in spreadsheet
User718860 		2023-07-14 11:42:17
User718860 LPN LP 		2 425
activation account trial
User757626 		2023-07-14 09:08:22
Sierra_Chart Engineering LPN LP 		1 365
What Service Package am i supposed to get here?
User729581 		2023-07-14 09:03:58
Sierra_Chart Engineering LPN LP 		1 416
Alert setting
Daniel Kamiński 		2023-07-14 09:02:29
Sierra_Chart Engineering LPN LP 		1 357
Switching trade & Current Quote Symbol via Keyboard
samual sprat 		2023-07-14 09:01:09
Sierra_Chart Engineering LPN LP 		9 907
ø
sgne 		2023-07-13 23:19:33
sgne LPN LP 		0 227
[User Discussion] - Using 2 Two Scroll Wheels on my mouse
User733644 		2023-07-13 20:14:21
John - SC Support LPN LP 		2 2339
Windows error code 21
User308633 		2023-07-13 18:35:53
User308633 LPN LP 		2 395
Adding an additional account
BTK Trading 		2023-07-13 18:31:56
John - SC Support LPN LP 		1 354
Testing for open orders in Alert equation
User316362 		2023-07-13 18:28:45
John - SC Support LPN LP 		1 410
2nd instance issue
User772383 		2023-07-13 16:41:23
John - SC Support LPN LP 		1 403
Plus Cursor Color change
MattH 		2023-07-13 16:38:08
John - SC Support LPN LP 		1 493
Issues with Data Feed
Razor 		2023-07-13 16:30:51
Razor LPN LP 		6 618
Tiling Windows As Grid
user8888 		2023-07-13 16:19:45
user8888 LPN LP 		4 929
Internal mapping issue
User987069 		2023-07-13 16:17:14
John - SC Support LPN LP 		11 461
Problem connecting to Rithmic
User994719 		2023-07-13 16:15:08
John - SC Support LPN LP 		1 404
POC EXTENSION LINE
colonwing1888 		2023-07-13 16:08:21
John - SC Support LPN LP 		1 450
[User Discussion] - je n'arrive plus a travailler
User644626 		2023-07-13 16:03:57
John - SC Support LPN LP 		1 345
Message Log Continually Popping Up
User558380 		2023-07-13 15:55:26
John - SC Support LPN LP 		1 407
data glitch on MNQU23?
User497451 		2023-07-13 15:34:10
John - SC Support LPN LP 		1 379
Rolling daily TPO vs Fixes
VolTrader73 		2023-07-13 15:32:05
John - SC Support LPN LP 		1 378
connection error 10060
mikebarrels 		2023-07-13 15:04:34
mikebarrels LPN LP 		5 439
Is it possible to link 2 broker accounts to one sierra charts account?
User783378 		2023-07-13 15:00:00
John - SC Support LPN LP 		1 374
Count Down Timer in connection with other chart
nicktrader 		2023-07-13 14:49:51
John - SC Support LPN LP 		3 1147
How to Copy Chart Values for a DATE RANGE instead of just current crosshair.
ElKimoBasha999 		2023-07-13 14:21:49
John - SC Support LPN LP 		3 369
What's next for stocks?
BenjFlame 		2023-07-13 14:15:11
Sierra_Chart Engineering LPN LP 		3 466
DTC client not getting real time data
User258363 		2023-07-13 14:13:49
Sierra_Chart Engineering LPN LP 		1 376
Help about TradeOrderID
WeroTrader 		2023-07-13 14:13:01
Sierra_Chart Engineering LPN LP 		4 368
[Programming Help] - Chart not saved in data but showing in file list
Dean Roberts 		2023-07-13 14:09:21
John - SC Support LPN LP 		6 414
[User Discussion] - Best SSD to put on Sierra Chart
User378205 		2023-07-13 14:07:38
virtualcointrading LPN LP 		7 2943
S&P500 and NASDAQ Realtime Stock Quotes (Symbols)
User92573 		2023-07-13 09:59:44
Sierra_Chart Engineering LPN LP 		1 561
Missing depth of market data
User759082 		2023-07-13 08:47:21
Sierra_Chart Engineering LPN LP 		1 423