Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 15:54:11 +0000



Unable to trade MHG in a trading evaluator account

View Count: 67

[2024-04-15 14:41:56]
User933018 - Posts: 4
Hi,
I tried to execute a trade in MHG on Friday and nothing happened. I will attach an image of the message in my trade service log. It said that margin requirement not known for the symbol. I tried to follow the steps outlined in a previous post in the margin settings but it says the operation isn't allowed. The firm I am doing a tryout for said to contact you.

Thanks,
Jake
imageimage.png / V - Attached On 2024-04-15 14:41:19 UTC - Size: 14.03 KB - 20 views
Attachment Deleted.
[2024-04-16 05:27:33]
Sierra_Chart Engineering - Posts: 14269
This is now resolved. Try again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account