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Date/Time: Wed, 08 May 2024 05:09:36 +0000



Account Activation

View Count: 71

[2024-04-14 18:54:28]
Karam Shah - Posts: 1
Hi,

I am encountering an issue while attempting to activate the 15-day trial. When I initially tried to activate it, I did not receive any SMS. On my subsequent attempt, I received the following error message:

{"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."}

I'm in need of assistance to resolve this matter.

Best regards,
[2024-04-15 16:39:43]
John - SC Support - Posts: 31441
We have reset and activated the trial for your account.
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