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Support Board

Date/Time: Tue, 18 Aug 2026 17:13:16 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Update the API Connection
User711569 		2025-06-30 20:12:18
Sierra_Chart Engineering LPN LP 		3 401
Missing Tickers in the available Stock Catalog
User137454 		2025-06-30 19:59:09
John - SC Support LPN LP 		1 465
StoneX CQG api connection not uodated
GC72 		2025-06-30 19:25:19
John - SC Support LPN LP 		1 461
Teton not providing futures spread margins
User720879 		2025-06-30 18:42:57
John - SC Support LPN LP 		19 2009
Installing the software for Windows and how to pay for the service
User859290 		2025-06-30 15:30:09
John - SC Support LPN LP 		1 466
Max downloads exceeded
User729516 		2025-06-30 15:20:24
John - SC Support LPN LP 		1 323
ticker wont load past the 19th
HeyUgly 		2025-06-30 14:17:25
John - SC Support LPN LP 		1 360
Trading Evaluator TAL
Gradient 		2025-06-30 14:15:15
John - SC Support LPN LP 		13 698
[Programming Help] - I want to know a formula
JabDouks25 		2025-06-30 14:12:42
John - SC Support LPN LP 		18 1560
What's the best way to have three instances up for three different data feeds?
xORDERBOOKx 		2025-06-30 03:42:33
xORDERBOOKx LPN LP 		2 447
[User Discussion] - How Much Data Should I Load for Intraday Use – Footprint, VWAP, Delta, Market Profile ?
Sivle 		2025-06-30 00:06:02
Sivle LPN LP 		0 1149
[Programming Help] - ASCIL Trade Statistics
Gradient 		2025-06-29 22:40:03
Gradient LPN LP 		1 1484
Keep getting an error.
User520975 		2025-06-29 16:08:18
User431178 LPN LP 		3 592
Feature Request: Time Based Range Bars
moe1up 		2025-06-29 12:35:43
Sierra_Chart Engineering LPN LP 		3 467
Trading Technologies Connection
KB 		2025-06-28 22:26:07
Sierra_Chart Engineering LPN LP 		3 1250
Request FXCM Demo Account
User101916 		2025-06-28 22:24:42
Sierra_Chart Engineering LPN LP 		3 564
Changing Text on Order/Status Bars
cmack1011 		2025-06-28 21:34:47
Sierra_Chart Engineering LPN LP 		5 474
Why 'Number Bars Calculated Values' is Not Working After Upgrading to Package 10 from 5?
User01110 		2025-06-28 21:28:52
Sierra_Chart Engineering LPN LP 		3 619
Enhancement to Chart Values tools
BenjaminR 		2025-06-28 20:01:04
Sierra_Chart Engineering LPN LP 		3 386
[Programming Help] - Copy Price Under The Mouse ACSIL Help.
AlexH4 		2025-06-28 18:26:06
AlexH4 LPN LP 		5 646
[User Discussion] - Is there a Gann Box tool available?
User161098 		2025-06-28 16:17:27
User161098 LPN LP 		0 536
How to Visually Mark RTH and ETH Sessions with Vertical Lines or similar in Sierra Chart?
Sivle 		2025-06-27 21:11:36
John - SC Support LPN LP 		1 1335
Something wrong with data
User575399 		2025-06-27 21:09:06
John - SC Support LPN LP 		3 394
vwap study question
coachted 		2025-06-27 20:51:56
John - SC Support LPN LP 		4 508
Add Custom Studies
User352781 		2025-06-27 20:42:33
John - SC Support LPN LP 		3 2776
keep downloading the intraday historical data
User477580 		2025-06-27 17:55:40
John - SC Support LPN LP 		1 448
tools selections question
User250571 		2025-06-27 17:52:43
John - SC Support LPN LP 		1 374
Button to extend a target order
AntoineOpala 		2025-06-27 17:50:16
User303857 LPN LP 		2 445
Comex Gold Charts missing several days or weeks.
Alectrades 		2025-06-27 16:17:10
John - SC Support LPN LP 		1 532
Question on 2 different subscriptions of Sierra on 1 PC.
User566779 		2025-06-27 14:47:32
John - SC Support LPN LP 		1 446
level 2 market data
User473471 		2025-06-27 13:53:45
John - SC Support LPN LP 		1 365
How to turn off Trade Simulation?
User873741 		2025-06-27 13:43:49
John - SC Support LPN LP 		5 861
ES options not loading properly and crashing software
mastadom 		2025-06-27 13:42:52
John - SC Support LPN LP 		1 337
Can I display the Trade Entry Price (J48) from Spreadsheet System for Trading on a chart?
TraderBake 		2025-06-27 07:44:30
TraderBake LPN LP 		2 386
[Programming Help] - Intercepting Double Click Signal in Custom Study ACSIL
Jacky Daniel's 		2025-06-27 07:37:39
Jacky Daniel's LPN LP 		4 946
problem pnl
User990603 		2025-06-27 07:19:35
Tony LPN LP 		2 325
Quoteboard symbols replaced with garbled characters
User100912 		2025-06-26 22:34:17
Sierra_Chart Engineering LPN LP 		3 346
SC ist opening chartbooks from a chartbook-group on the wrong desktop, after switching.
User408639 		2025-06-26 20:15:08
User408639 LPN LP 		2 326
TopStep Evaluation not connecting
pavel.lysenka 		2025-06-26 19:57:59
John - SC Support LPN LP 		18 785