Support Board
Date/Time: Mon, 15 Sep 2025 14:18:31 +0000
data not updating, shows connected, broker says ok
View Count: 33
| [2025-09-12 14:45:15] |
| User654138 - Posts: 29 |
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I have no numbers coming thu the DOM, or charts, I show connected and broker says things ok on his end. I disconnected & reconnected data still not refreshing
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| [2025-09-12 16:11:12] |
| John - SC Support - Posts: 41795 |
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If you are not getting anything in the charts (i.e. no bars or data of any kind), then refer to the following: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart If this is an issue with just the Market Depth data, then refer to the following: Global Trade Settings Windows: Troubleshooting Market Depth Data Not Displaying in Chart/Trade DOM Columns For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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