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Support Board

Date/Time: Fri, 26 Jun 2026 07:47:00 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Hoffman Indicators
User236166 		2021-03-23 10:47:52
User236166 LPN LP 		9 1045
Interactive Brokers Account Setup
User379468 		2021-03-23 10:39:00
Sierra Chart Engineering LPN LP 		6 1863
Denali Data
User600014 		2021-03-23 09:28:17
Sierra Chart Engineering LPN LP 		3 947
Simulated Trade on Replay trying to dissable Simulated Mode
User893204 		2021-03-23 09:27:10
Sierra Chart Engineering LPN LP 		3 775
New Billing Change Notification
User696540 		2021-03-23 09:14:49
Sierra Chart Engineering LPN LP 		3 751
Data is delayed even though I have a subscription
User478349 		2021-03-23 09:13:52
Sierra Chart Engineering LPN LP 		1 743
send twitter message Acsil
User978290 		2021-03-23 08:16:32
User978290 LPN LP 		0 721
Market by order data file structures
Async 		2021-03-23 08:12:14
Async LPN LP 		0 567
not getting real time data feed
User633898 		2021-03-23 05:15:59
User633898 LPN LP 		8 1052
[User Discussion] - What does this code mean?
User769783 		2021-03-23 02:37:19
Flipper_2 LPN LP 		7 1234
Number Bars Calculated Values - Colors for Percent Compare Thrshld Not Working As Expected
SlipperyPenguin 		2021-03-23 01:39:40
SlipperyPenguin LPN LP 		2 1026
Spread Count
User161806 		2021-03-23 00:40:06
User161806 LPN LP 		3 720
Barchart intraday stock/etf data (through Sierra) is not split adjusted?
WheresMoney 		2021-03-23 00:34:12
Sierra Chart - Max LPN LP 		1 1031
2019 NG historical spread Scale Units
User664240 		2021-03-22 22:56:30
User664240 LPN LP 		4 765
some charts not updating
JDP6 		2021-03-22 21:28:00
John - SC Support LPN LP 		1 743
I'm seeing delayed at top of chart
User996975 		2021-03-22 21:27:13
John - SC Support LPN LP 		1 597
Setting up trading account -- CQG credentials?
jb2294 		2021-03-22 21:16:48
John - SC Support LPN LP 		1 1539
account not activated
Anapurna 		2021-03-22 21:14:55
John - SC Support LPN LP 		1 746
interactive broker data feed
stephenhunter10 		2021-03-22 21:03:11
stephenhunter10 LPN LP 		0 696
direct billing charting options
User201944 		2021-03-22 21:02:39
John - SC Support LPN LP 		3 783
log does not show anything..
User30743 		2021-03-22 20:54:32
John - SC Support LPN LP 		3 734
2 Computers with Different Data Feeds
User236880 		2021-03-22 20:49:04
John - SC Support LPN LP 		3 760
Trade DOM Background color
Channas 		2021-03-22 20:47:17
John - SC Support LPN LP 		3 2262
How can I tell if I am connected to the Denali Data Feed?
HeidiT 		2021-03-22 20:44:04
John - SC Support LPN LP 		1 1576
Close Trading Account
mmagallanes 		2021-03-22 20:42:29
John - SC Support LPN LP 		3 722
NumbersBars - AdjustingTickSizeForLargerIncrement
User480912 		2021-03-22 20:32:26
John - SC Support LPN LP 		1 629
Historical orderbook XETRA / EUREX.
User782891 		2021-03-22 20:21:46
User782891 LPN LP 		0 866
drawing mid line price
User884550 		2021-03-22 19:52:48
User884550 LPN LP 		0 772
If I subscribed to Package 11 with Denali do I need the Activated Exchange for Denali also
Herrm24 		2021-03-22 19:31:54
John - SC Support LPN LP 		1 692
Using Bloomberg real time feed on an ex Transact account
User240494 		2021-03-22 19:26:06
John - SC Support LPN LP 		1 830
Id like to pay for remote assistance please
User251113 		2021-03-22 18:48:45
John - SC Support LPN LP 		1 701
AMP account and Denali data and routing
Stefano Corsi 		2021-03-22 18:47:19
John - SC Support LPN LP 		1 814
Denali data and routing with AMP futures account
Stefano Corsi 		2021-03-22 18:44:26
Stefano Corsi LPN LP 		2 767
Plattformchange april
User562957 		2021-03-22 18:43:49
John - SC Support LPN LP 		1 663
Delayed Data
User415120 		2021-03-22 18:37:32
John - SC Support LPN LP 		1 639
Why Rithmic is faster then Denali?
User491299 		2021-03-22 18:28:46
Sierra Chart Engineering LPN LP 		1 3094
Update from SC v. 3 to v.5
User332567 		2021-03-22 18:02:29
John - SC Support LPN LP 		4 773
black charts
User237575 		2021-03-22 17:38:50
John - SC Support LPN LP 		1 715