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Support Board

Date/Time: Wed, 29 Jul 2026 11:37:02 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Data Lagging and Freezing all throughout the day
User226743 		2021-04-09 17:56:24
John - SC Support LPN LP 		1 876
I can't get logged in.
User737291 		2021-04-09 17:55:07
John - SC Support LPN LP 		1 691
Issues w/TWO accounts. Denali - billing etc.
User141741 		2021-04-09 17:39:34
John - SC Support LPN LP 		1 792
sc.TradeWindowConfigFileName
User982736 		2021-04-09 16:35:28
User982736 LPN LP 		0 790
Need to use broker provided account going forward?
User817720 		2021-04-09 16:28:53
John - SC Support LPN LP 		1 753
dome entries do not show on chart
User427561 		2021-04-09 16:27:24
User427561 LPN LP 		2 817
full use of Sierra Chart remaining
User300829 		2021-04-09 16:23:58
John - SC Support LPN LP 		1 773
Real time data feed
DevisLewis 		2021-04-09 15:47:34
John - SC Support LPN LP 		5 1155
Consolidation of accounts Account No. 21284
mdressel 		2021-04-09 15:26:16
John - SC Support LPN LP 		4 728
Cant get Data feed
Lavorris WHITE 		2021-04-09 15:11:53
John - SC Support LPN LP 		3 689
[Programming Help] - how to use ask-bid % in color bar based on alert condition
User723500 		2021-04-09 15:05:11
John - SC Support LPN LP 		3 959
Numbers Bars and TPOs stopped working - SOLVED
User878643 		2021-04-09 14:44:16
User878643 LPN LP 		1 819
Exchange Data Feed
Jose Gomez 		2021-04-09 14:39:41
John - SC Support LPN LP 		1 691
Missing data on Cumulative Delta and price data
User378344 		2021-04-09 14:32:50
Sierra Chart Engineering LPN LP 		3 848
Live data fees
alamin287 		2021-04-09 14:20:25
John - SC Support LPN LP 		1 752
[User Discussion] - dome entries do not show on chart
User427561 		2021-04-09 14:19:38
Ackin LPN LP 		10 1214
When updating GC from version 2120, core indicators not working
User204221 		2021-04-09 14:03:31
Sierra Chart Engineering LPN LP 		7 948
Sudden Not Connected issue
User774053 		2021-04-09 13:53:47
User774053 LPN LP 		5 923
Missing intraday data US futures CQG
User67732 		2021-04-09 13:18:46
Sierra Chart Engineering LPN LP 		3 1115
adding Denali
User900275 		2021-04-09 13:14:06
Sierra Chart Engineering LPN LP 		16 1389
How to highlight values greater than ...?
User39949 		2021-04-09 12:55:38
Ackin LPN LP 		8 3205
Problems after update to 2247
nicktrader 		2021-04-09 11:46:30
Sierra Chart Engineering LPN LP 		3 939
Volume Profile Levels
User999835 		2021-04-09 11:46:09
User999835 LPN LP 		8 5401
Ask Bid Volume Diagonal Ratio - Threshold Alert V2
User150941 		2021-04-09 11:45:54
Ackin LPN LP 		1 2255
[Programming Help] - Volume At Price V2
User214115 		2021-04-09 11:37:44
Ackin LPN LP 		1 1239
What should be the HINSTANCE value with Sierra Chart?
User741184 		2021-04-09 09:06:46
Ticks LPN LP 		7 1043
Binance data delayed
samual sprat 		2021-04-09 00:34:00
samual sprat LPN LP 		7 1043
Updated and Cannot Build
maxpi 		2021-04-08 22:46:35
Sierra_Chart Engineering LPN LP 		1 680
No Data
User435067 		2021-04-08 22:43:07
User435067 LPN LP 		14 1286
How to get TimePeriodType and TimePeriodLength input values from another study added?
User741184 		2021-04-08 21:29:41
John - SC Support LPN LP 		1 662
Live Trading
User344478 		2021-04-08 21:26:44
John - SC Support LPN LP 		6 859
Volume based indicator question
User31044 		2021-04-08 21:02:12
John - SC Support LPN LP 		1 626
LEARNING
User344478 		2021-04-08 19:29:31
John - SC Support LPN LP 		1 709
Transact
User741610 		2021-04-08 19:28:40
John - SC Support LPN LP 		1 633
TOTAL
User344478 		2021-04-08 19:05:37
John - SC Support LPN LP 		1 687
just paid for SC and account balance doesn't show
User968654 		2021-04-08 19:04:39
User968654 LPN LP 		38 1443
Error downloading historical intraday data/ no night data
User990586 		2021-04-08 19:01:15
John - SC Support LPN LP 		3 801