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Support Board

Date/Time: Mon, 06 Apr 2026 12:20:14 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Locked] - How do I change to CME "Top of Book" only
monk 		2021-03-04 15:15:12
John - SC Support LPN LP 		2 1082
Billing question
User895078 		2021-03-04 15:09:15
Sierra Chart Engineering LPN LP 		1 566
Eurex Data
User123179 		2021-03-04 15:01:07
Sierra Chart Engineering LPN LP 		1 702
Time Difference Between Different Symbols
jj554 		2021-03-04 14:53:47
John - SC Support LPN LP 		1 651
sc order routing / CQG web API
User688537 		2021-03-04 14:44:37
Sierra Chart Engineering LPN LP 		1 608
Denali / CQG / AMP
User688537 		2021-03-04 14:41:37
Sierra Chart Engineering LPN LP 		4 960
Question/help about trading acount (assignment) Jeroen Hanselaar
Jeroen Hanselaar 		2021-03-04 14:40:11
John - SC Support LPN LP 		1 747
Translation to current service not working
User612901 		2021-03-04 14:35:21
Sierra Chart Engineering LPN LP 		2 778
nuevos cambio y activacion de datos
User921081 		2021-03-04 14:32:52
John - SC Support LPN LP 		1 600
The Data Feed is not enabled on the account
User875353 		2021-03-04 14:28:26
Sierra Chart Engineering LPN LP 		1 667
Stop loss ignored, again. And Flatten closed stop but not trade... lol.
User339484 		2021-03-04 14:17:13
Sierra Chart Engineering LPN LP 		4 1128
New modeless dialog box request
User462086 		2021-03-04 14:14:35
User462086 LPN LP 		1 659
reembolso
User921081 		2021-03-04 14:12:36
Sierra Chart Engineering LPN LP 		1 635
SC services I did not order
User308424 		2021-03-04 14:08:47
Sierra Chart Engineering LPN LP 		4 698
[Locked] - Sierra Chart low balance notice
User196369 		2021-03-04 13:57:29
Sierra Chart Engineering LPN LP 		2 651
[Locked] - Instructions: Sierra Chart Through AMP Wanting to use the Denali Exchange Data Feed
Sierra Chart Engineering 		2021-03-04 13:56:01
Sierra Chart Engineering LPN LP 		10 2748
4 Separate IB Accounts
User978290 		2021-03-04 13:01:21
User978290 LPN LP 		13 870
[Programming Help] - tt routing service for interactive brokers
SHillz 		2021-03-04 11:49:12
SHillz LPN LP 		0 572
Switch CQG datafeed (AMP - CQG+sierra) to Advanced MBO + Denali Data Feed
User440207 		2021-03-04 11:10:46
Sierra Chart Engineering LPN LP 		1 1064
Dialog Box positioning
User912279 		2021-03-04 11:00:59
Sierra Chart Engineering LPN LP 		1 658
[User Discussion] - Global Settings Alerts Listing
TriStar Trading 		2021-03-04 06:20:07
TriStar Trading LPN LP 		0 590
How to Auto Update Daily Historical Data Files?
User473422 		2021-03-04 03:24:18
shullva LPN LP 		1 582
ETH/RTH Issues
User377189 		2021-03-04 01:28:06
Sierra Chart Engineering LPN LP 		5 1067
Hidden Orders
Arthur Marcus 		2021-03-03 23:24:42
Arthur Marcus LPN LP 		0 608
blank charts
tsaav20 		2021-03-03 23:15:48
Sierra Chart - Max LPN LP 		1 774
AMP Help
User133298 		2021-03-03 22:53:39
User133298 LPN LP 		2 693
Changing from package 5 to package 12...
homestar 		2021-03-03 22:45:38
John - SC Support LPN LP 		2 717
Delayed data
User499894 		2021-03-03 22:40:52
John - SC Support LPN LP 		3 796
Trying to connect to new instance
gmorgan111 		2021-03-03 22:27:04
John - SC Support LPN LP 		1 571
[User Discussion] - Eurex night data
AKR 		2021-03-03 20:26:48
User13668 LPN LP 		3 620
AMP / SC Denali and CQG
DerrickA 		2021-03-03 20:17:24
John - SC Support LPN LP 		1 748
My account
SurfTrader 		2021-03-03 20:13:58
John - SC Support LPN LP 		13 876
Targets and stops of attached orders do not adjust to actual parent fills anymore
User882915 		2021-03-03 20:09:51
Sierra Chart Engineering LPN LP 		3 686
SC Futures Order Routing/Data order update (Order reject)
vish100 		2021-03-03 19:44:21
John - SC Support LPN LP 		5 754
bridge to metatrader 5
msscba 		2021-03-03 19:21:39
User888583 LPN LP 		3 5280
Subinstance working orders
User156295 		2021-03-03 19:04:16
John - SC Support LPN LP 		17 1432
download of historical market depth data from SC not working
User12089 		2021-03-03 18:58:50
User12089 LPN LP 		2 1086
Difficulty reactivating data feed
todds 		2021-03-03 18:39:46
John - SC Support LPN LP 		1 670