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Date/Time: Fri, 26 Apr 2024 12:40:53 +0000



Pago plataforma sierra chart

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[2021-05-31 16:27:57]
User192815 - Posts: 3
Buena tarde, El dia de ayer realice el abono de 26 usd para el pago del paquete de sierra chart, pero quisiera saber si se puede solicitar la devolución de ese dinero ya que por el momento dejaré de utilizar la plataforma para operar.
[2021-05-31 16:43:13]
John - SC Support - Posts: 31131
From Google Translate:
Good afternoon, Yesterday I made the payment of 26 usd for the payment of the sierra chart package, but I would like to know if you can request a refund of that money since for the moment I will stop using the platform to operate.

Your payment has not been used yet, as your account is set to renew on June 11, 2021.

We have set your account to not renew.

To request the refund of the $26.00 you need to post in the Account Support Tickets making this request. You can access the Account Support Tickets here:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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