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Support Board

Date/Time: Mon, 05 Oct 2026 05:12:05 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Scrambled when changing tick sizes
User393615 		2021-05-07 06:55:51
Sierra Chart Engineering LPN LP 		5 888
I'm trying to place a stop-limit with offset, but the order executes at the stop price.
User414533 		2021-05-07 06:00:35
Sierra Chart Engineering LPN LP 		1 977
DOM does not appear correctly
User260950 		2021-05-07 04:15:04
Sierra Chart Engineering LPN LP 		2 681
VWAP ETH and RTH
grantx 		2021-05-07 03:48:50
Sierra Chart Engineering LPN LP 		4 4284
Replay mode - backtesting relevancy/ correct settings?
User58008 		2021-05-07 03:38:40
Sierra Chart Engineering LPN LP 		1 803
[Programming Help] - Exception in Custom ACSIL study
jmt816 		2021-05-07 02:20:40
ondafringe LPN LP 		5 1440
Request you continue to support AMP / CQG
JohnR - User831573 		2021-05-07 02:18:59
Sierra Chart Engineering LPN LP 		1 804
Real-time Data Question
ShawnH 		2021-05-07 02:16:26
Sierra Chart Engineering LPN LP 		1 730
sierra chart supported brokers
User945898 		2021-05-06 22:24:38
Sierra_Chart Engineering LPN LP 		1 1266
Not receiving any data on DAX
Channas 		2021-05-06 22:23:53
User13668 LPN LP 		3 884
Hello question about double datafeeds!
Mr.DaxF 		2021-05-06 21:16:28
Mr.DaxF LPN LP 		4 835
Miss-match between entry and close of trade, with older entry(?)
User964132 		2021-05-06 20:32:11
User964132 LPN LP 		3 899
Sim account in 2nd instance not recognized in ver. 2253
RMos22 		2021-05-06 19:58:28
Sierra_Chart Engineering LPN LP 		4 778
Please refund I dont know how to post message in the support board
User447693 		2021-05-06 19:36:50
User447693 LPN LP 		2 854
Can we use Your data feed and IB feed at the same time ?
GravisHTG 		2021-05-06 19:36:01
Sierra_Chart Engineering LPN LP 		2 801
Micro BTC data
User525965 		2021-05-06 19:07:37
Sierra_Chart Engineering LPN LP 		2 725
Gold / oil charts
User531621 		2021-05-06 18:14:30
John - SC Support LPN LP 		1 702
Arrow on chart
gretat 		2021-05-06 18:12:43
John - SC Support LPN LP 		1 867
Upgrading SC from 32 bit to 64 bit.
User949982 		2021-05-06 18:09:27
User949982 LPN LP 		2 850
inaccurate MID
User148596 		2021-05-06 18:08:47
User148596 LPN LP 		8 798
New-AMP with Sierra and CQG with web trading
User447693 		2021-05-06 18:04:28
John - SC Support LPN LP 		3 926
trading live failure
User201267 		2021-05-06 18:03:20
John - SC Support LPN LP 		1 638
Using Sierra Chart through AMP
User965825 		2021-05-06 18:01:45
John - SC Support LPN LP 		1 1069
Chart vs Dome
User997788 		2021-05-06 17:53:50
John - SC Support LPN LP 		3 851
DATA
User973892 		2021-05-06 17:49:32
John - SC Support LPN LP 		1 632
Trading
User787121 		2021-05-06 16:54:11
John - SC Support LPN LP 		1 666
Not receiving real time data
User25309 		2021-05-06 16:27:24
Sierra_Chart Engineering LPN LP 		3 814
In the cards?
User940772 		2021-05-06 16:19:32
User940772 LPN LP 		2 819
Error in historical data on US Equities
Adam Schwartz 		2021-05-06 15:58:20
Adam Schwartz LPN LP 		5 809
Last Trade Price Box
SierraTraders 		2021-05-06 15:39:26
John - SC Support LPN LP 		3 1224
Denali data is delayed !!!
TJezz 		2021-05-06 15:32:17
John - SC Support LPN LP 		5 1220
Market By Order ASCIL Example
User769783 		2021-05-06 15:19:33
User769783 LPN LP 		4 1321
You have 1 updated Account Support Ticket(s).
User183724 		2021-05-06 15:12:03
John - SC Support LPN LP 		1 776
Denali feed with TT order routing setup with Sweet Futures
Besstal 		2021-05-06 14:42:24
John - SC Support LPN LP 		3 1051
Missing data on Canadian Dollar daily chart, ok on intraday
User844383 		2021-05-06 14:07:42
User844383 LPN LP 		18 1106
My EUREX data is frozen
Tofer 		2021-05-06 13:52:36
John - SC Support LPN LP 		3 994
I am not receiving data
User207056 		2021-05-06 13:49:44
John - SC Support LPN LP 		1 823
Sierra Stopped trading
User555708 		2021-05-06 09:30:14
Sierra_Chart Engineering LPN LP 		1 819