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Date/Time: Fri, 29 Mar 2024 12:51:27 +0000



Scroll Wheel Setting not working

View Count: 532

[2021-02-15 23:56:01]
User629461 - Posts: 158
I'm trying to use the "Scroll Wheel Changes Spacing Normal. With 'Shift' Changes Spacing at Bar" function. However when I hold the Shift key and scroll, the chart moves back to a specific date (which may be off the page) and adjusts the spacing from this same location each time, not the location of my crosshair. In reading the 'Scroll Wheel Setting' and 'Chart Values' section I assume this function should adjust bar spacing wherever I have my crosshair located on the chart. Am I doing something wrong?
[2021-02-16 02:23:28]
Sierra Chart Engineering - Posts: 104368
Do you have Global Settings >> Tool Settings >> Chart Values >>Center Bars to Global Cursor Crosshair set to Yes.

Set this to No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-16 21:21:56]
User629461 - Posts: 158
It was already set to No.

I have noticed if I move/modify a drawing (ie slightly move a text box), it will lock onto this location as the new anchor for the spacing at bar function. But again, when I scroll away from this spot and try it at a new location, it will jump back to the prior anchor point, and this could be way off the page.
Date Time Of Last Edit: 2021-02-16 21:23:45
[2021-06-03 00:04:47]
User629461 - Posts: 158
Hi, bumping this again as its a great feature but isnt working properly. See my notes above. Happy to provide further feedback on the issue.
[2021-06-03 08:54:08]
Sierra_Chart Engineering - Posts: 13625
Scroll Wheel Changes Spacing Normal. With 'Shift' Changes Spacing at Bar"
This is designed to work with the Chart Values tool when it is active. Although it is not always going to work properly as there are circumstances where it cannot. We cannot make it any better at this time than it is. If it does not work properly then do not use it. We do not need further information as we simply have no time to look at this and we do not know how to make this any better. And therefore we will not be paying any attention to it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-06-03 08:54:30

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