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Support Board

Date/Time: Fri, 13 Mar 2026 12:36:31 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Enhancement (nice to have) to Market Depth Historical Graph study
NightOwlinLA 		2021-04-13 01:10:43
NightOwlinLA LPN LP 		0 563
platform
Gtrader510 		2021-04-12 21:22:36
John - SC Support LPN LP 		45 1883
billing issue
hatem hosny 		2021-04-12 21:09:18
John - SC Support LPN LP 		1 565
Issue connecting to IBKR ( for the once a month connection needed )
User789550 		2021-04-12 21:06:33
John - SC Support LPN LP 		1 740
Sierra Chart connection
User130632 		2021-04-12 20:58:42
John - SC Support LPN LP 		1 578
Numbers Bars
Sudhirc 		2021-04-12 20:50:21
John - SC Support LPN LP 		1 610
Connection problem
User625771 		2021-04-12 20:40:45
John - SC Support LPN LP 		9 835
Market Depth
User925260 		2021-04-12 20:30:45
John - SC Support LPN LP 		9 2189
How to get the CBOE VIX (S&P500) and VXN (Nasdaq)
mbilyanov 		2021-04-12 20:20:06
John - SC Support LPN LP 		1 1080
Connection issues
User737291 		2021-04-12 20:12:45
John - SC Support LPN LP 		1 637
Hi , I have delay of 90 percent of the charts
User955881 		2021-04-12 20:10:39
John - SC Support LPN LP 		1 717
replay issue
blackcobra777 		2021-04-12 20:08:46
John - SC Support LPN LP 		1 582
datafeed no working
User674939 		2021-04-12 20:06:38
John - SC Support LPN LP 		1 549
QM Multiplier is incorrect
Mattc55 		2021-04-12 20:02:34
Mattc55 LPN LP 		16 967
Price..
Piero 		2021-04-12 19:59:19
John - SC Support LPN LP 		1 696
Receiving delayed data for CL: running 10 minutes behind
uM8137 		2021-04-12 19:57:01
John - SC Support LPN LP 		14 2283
Moving broker - AMP to Dorman
User196369 		2021-04-12 19:45:09
John - SC Support LPN LP 		1 837
confuse about what to pay for in real time data
John Anthony 		2021-04-12 19:44:01
John - SC Support LPN LP 		1 695
How to Multiple VbPs; one for session and another for current 30min period
HumanX 		2021-04-12 19:38:58
HumanX LPN LP 		9 918
Affiliat/Connecting
galszabocs0 		2021-04-12 19:14:12
John - SC Support LPN LP 		1 899
Questions regarding required services and payments
Jose Gomez 		2021-04-12 19:10:16
John - SC Support LPN LP 		1 635
AMP CQG account : Error : HELP
Davecodex 		2021-04-12 18:53:57
John - SC Support LPN LP 		1 637
Chart started lagging
User544395 		2021-04-12 18:48:47
John - SC Support LPN LP 		11 1186
New SC Exchange Data Feed Pricing and Low Cost Access to US Equities Data
Sierra Chart Engineering 		2021-04-12 18:45:23
John - SC Support LPN LP 		23 18264
5 second Data Delay
jaxscott 		2021-04-12 18:36:39
John - SC Support LPN LP 		1 783
Not seeing full Market Depth
John - SC Support 		2021-04-12 18:33:34
John - SC Support LPN LP 		1 968
DEnali Connection
User925260 		2021-04-12 18:32:53
John - SC Support LPN LP 		15 977
How to totally delete lines drawn via s_LineUntilFutureIntersection
User275592 		2021-04-12 17:55:19
User275592 LPN LP 		2 910
Please confirm my payment received , thank you
jsoviero 		2021-04-12 17:12:49
John - SC Support LPN LP 		1 745
how do i upgrade my 250 symbols to more?
HeyUgly 		2021-04-12 17:08:07
John - SC Support LPN LP 		1 558
Not Seeing All Market Depth Levels
Gtrader510 		2021-04-12 16:16:33
John - SC Support LPN LP 		1 711
Data and Charting
saxo12 		2021-04-12 16:13:45
Sierra Chart Engineering LPN LP 		3 710
Most economical Sierra Chart solution
User816411 		2021-04-12 16:04:25
Sierra Chart Engineering LPN LP 		2 850
Simulation setup
Piero 		2021-04-12 15:56:16
Sierra Chart Engineering LPN LP 		1 617
Connection error message
User924806 		2021-04-12 15:44:24
Sierra Chart Engineering LPN LP 		2 651
Question on changes due to the changes on the data feed (Sierra Chart and Denali)
BrMa 		2021-04-12 15:43:20
Sierra Chart Engineering LPN LP 		1 650
Automatic Consolidation High and Low indicator/study?
Chadly 		2021-04-12 15:42:50
John - SC Support LPN LP 		1 1539
changing data feed from pkg 5 to pkg 10
User160286 		2021-04-12 15:35:19
Sierra Chart Engineering LPN LP 		1 609
SPX Chart
UserOne 		2021-04-12 14:42:58
John - SC Support LPN LP 		1 1026