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Support Board

Date/Time: Mon, 09 Feb 2026 13:27:11 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
wrong info in DPL
User867668 		2021-03-30 06:56:13
Sierra Chart Engineering LPN LP 		1 706
Real time Time and Sales shows incorrect.
NukazukeL 		2021-03-30 06:53:46
Sierra Chart Engineering LPN LP 		1 853
Drawn Volume by Price Study: use H or L for vwap calculation
User234172 		2021-03-30 02:57:47
User158665 LPN LP 		11 4172
Compression via
User386060 		2021-03-30 02:30:32
User386060 LPN LP 		4 902
[User Discussion] - logon
User346558 		2021-03-30 02:23:59
Flipper_2 LPN LP 		1 632
Bitmex Intraday data not loading more than 2 weeks on CQG WebAPI
User111634 		2021-03-29 22:30:49
Sierra Chart Engineering LPN LP 		3 1007
unsupported protocol version
User563205 		2021-03-29 22:26:49
User563205 LPN LP 		2 826
DTC in multi-server mode does not send Historical Data Reuqest
maxima120 		2021-03-29 21:01:27
maxima120 LPN LP 		0 591
using my SierraChart on 2nd PC
uM8137 		2021-03-29 19:50:58
uM8137 LPN LP 		4 807
how to access denali data feed
User570385 		2021-03-29 19:05:34
John - SC Support LPN LP 		3 662
Custom Symbols and moved from TT
User220914 		2021-03-29 19:04:07
John - SC Support LPN LP 		3 728
I am not getting real time data
User262655 		2021-03-29 18:57:53
John - SC Support LPN LP 		3 645
Data Feed
Halil Helvaci 		2021-03-29 18:54:58
John - SC Support LPN LP 		3 736
Price Overlay - 1min Volume in 10min Candle Chart
Tobi555 		2021-03-29 18:42:40
John - SC Support LPN LP 		1 612
Interactive Broker Data Feed
User78745 		2021-03-29 18:26:12
John - SC Support LPN LP 		4 743
CQG
AC136339 		2021-03-29 18:13:13
John - SC Support LPN LP 		19 2500
Data feed is not real time
Skywalker 		2021-03-29 18:12:03
Skywalker LPN LP 		5 659
DOM/Orderbook Bitmex messed up
esc! 		2021-03-29 18:11:07
esc! LPN LP 		3 720
What package do I need to get if I have an active Tradovate account
User708229 		2021-03-29 18:06:51
John - SC Support LPN LP 		7 2223
[User Discussion] - Change from CQG to Denali and Order Routing through Sierra
User141413 		2021-03-29 17:49:40
John - SC Support LPN LP 		1 669
Denali Feed Delayed
User876908 		2021-03-29 17:45:01
John - SC Support LPN LP 		1 569
Authorized Trading Account
User894550 		2021-03-29 17:32:05
Sierra Chart Engineering LPN LP 		9 767
Chart Data showing a 3 or 4 Second Delay (DD)
User703411 		2021-03-29 17:18:37
Sierra Chart Engineering LPN LP 		2 1101
TT Order Routing
User168412 		2021-03-29 17:03:21
John - SC Support LPN LP 		3 809
Sierra Charts Order Routing Service
Meklon 		2021-03-29 16:56:57
Meklon LPN LP 		2 768
Price bar graphics
58LesPaul 		2021-03-29 16:55:33
John - SC Support LPN LP 		1 603
Price ladder glitching
Trac 		2021-03-29 16:50:47
John - SC Support LPN LP 		10 1038
Migration from Package 5 to Package 11 with remaining credit
User470516 		2021-03-29 15:39:29
John - SC Support LPN LP 		1 770
Out of range value in SPY 30m charts on Dec 21 2020 13:00
trader0222 		2021-03-29 15:38:51
John - SC Support LPN LP 		1 593
Transaction Log and Payment receipts
User470516 		2021-03-29 15:24:38
Sierra Chart - Max LPN LP 		1 800
Automatic Trade Management with OCO function
User418920 		2021-03-29 15:16:20
John - SC Support LPN LP 		4 869
Open Charbook Group - V 2243 issue
User877753 		2021-03-29 14:47:31
John - SC Support LPN LP 		1 625
How do I use "Replay Chart" without giving away the chart beforehand
User845052 		2021-03-29 14:35:38
John - SC Support LPN LP 		4 2157
my would my 20dsma be different than other people's
User849502 		2021-03-29 14:23:59
Sierra Chart Engineering LPN LP 		4 783
Duration of service packages
User109490 		2021-03-29 14:20:53
John - SC Support LPN LP 		1 621