Support Board
Date/Time: Tue, 04 Nov 2025 05:17:39 +0000
[Programming Help] - open order on chart not Dom / no trade data shown on trade log
View Count: 583
| [2021-08-13 14:46:05] |
| Lucy - Posts: 3 |
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I am not able to close/delete an open order on my Sim chart; not open on Dom, because nothing shows up on Trade>>Trade Activity Log >>/trade activity tab
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| [2021-08-13 15:18:13] |
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Are you referring to an open Order or Position? Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-24 13:51:02] |
| Lucy - Posts: 3 |
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My issue on my Sim account is still unresolved. Trade > Trade Activity Log, is still blank. I am unable to delete the open order in Sim from 8/9. Please advise. I sent a screen shot before but no reply.
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| [2021-08-24 18:23:24] |
| John - SC Support - Posts: 42737 |
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There is no screenshot attached to this post, so we are confused as to what you are seeing. Please attach a screenshot so we can see what is occurring.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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