Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 14:32:45 +0000



Historical data service

View Count: 848

[2021-06-21 16:11:39]
Ale83 - Posts: 26
Good morning
loading multiple days of chart, skip some sp500 futures contracts, if i can send you a picture of what i see, but i don't remember the procedure
thank you
[2021-06-21 18:12:17]
John - SC Support - Posts: 31159
Include an image by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-21 21:13:15]
Ale83 - Posts: 26
http://www.sierrachart.com/image.php?Image=1624309970793.png
[2021-06-21 21:31:46]
John - SC Support - Posts: 31159
With that chart as the active chart, select Edit >> Delete All Data and Download and then select the contracts that do not have all the data and see what happens after it reloads.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-21 21:50:18]
Ale83 - Posts: 26
http://www.sierrachart.com/image.php?Image=1624312158964.png
I did what you wrote but still does not load all the contracts.
[2021-06-21 21:56:53]
John - SC Support - Posts: 31159
Can you please get us a copy of that chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-21 22:24:53]
Ale83 - Posts: 26
File attached
Attachment Deleted.
Private File
[2021-06-22 15:31:21]
John - SC Support - Posts: 31159
We are not having any issue with your chart as you can see in the following image:
http://www.sierrachart.com/image.php?Image=1624375725254.png


When you selected Edit >> Delete All Data and Download, did you select just the missing contracts, or did you select all of them?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-22 15:33:02]
John - SC Support - Posts: 31159
Also, are you intentionally using Intraday data for the chart? If you use Historical daily data, the data will load a lot faster.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-22 19:08:51]
Ale83 - Posts: 26
I intentionally use intraday data, because if I put a historical chart it does not load me some indicators as cumulative delta volume, fundamental in my operations.
I need you to load all the contracts also in the intraday view to be able to read these indicators together.
I highlighted all the contracts but in the image I sent you skip some contracts directly and therefore the composite volume profile is not correct

Thank you
[2021-06-22 19:18:07]
John - SC Support - Posts: 31159
We just want to verify, as we do not know why you are not seeing all the data.

When you select Edit >> Delete All Data and Download for that chart, you selected all the contracts listed to have the system redownload all the data for all contracts? And you are still missing data as shown in the second image you posted?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-22 19:23:46]
Ale83 - Posts: 26
That's right, it reloads exactly the same as it was before. The only way I have to see all the contracts is to set it on historical chart but at that point CVD is missing, volume profile composite is not correct and therefore I cannot operate
[2021-06-22 21:00:43]
Ale83 - Posts: 26
http://www.sierrachart.com/image.php?Image=162439532366.png (historical chart)

http://www.sierrachart.com/image.php?Image=1624395520651.png (intraday chart)

I place you image of the historical chart, in which all contracts are loaded correctly, but CVD indicator does not work (the one below).
If I put intraday chart CVD it works but it does not load me all the contracts, as per second image.
I tried to load all the contracts together or one by one the missing ones but the result does not change and it is always the same as the second image, with those missing contracts you see.
[2021-06-23 16:51:44]
Sierra_Chart Engineering - Posts: 14116
Disable this option:
Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings)

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by following these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data


If there still is an issue after the download completes, then provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-23 21:35:45]
Ale83 - Posts: 26
Software version: 2270 64-bit | 2021-06-23 16:26:24.883
Primary Thread ID: 312572 | 2021-06-23 16:26:24.883
Usage end date: 2021-07-08 | 2021-06-23 16:26:24.883
Enabled for: Advanced Features 2. | 2021-06-23 16:26:24.883
Enabled for: Sierra Chart Historical Data Service. | 2021-06-23 16:26:24.883
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-06-23 16:26:24.883
Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-23 16:26:24.883
Enabled for exchange2: CME | 2021-06-23 16:26:24.883
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-23 16:26:24.883
Current selected Data/Trading service: CQG WebAPI | 2021-06-23 16:26:24.883
Custom symbol settings values: disabled | 2021-06-23 16:26:24.883
Chart Update Interval: 300 | 2021-06-23 16:26:24.883
Intraday Data Storage Time Unit: 0 | 2021-06-23 16:26:24.883
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-23 16:26:24.883
2021-06-23 21:26:24 Local computer time in UTC | 2021-06-23 16:26:24.883
2021-06-23 16:26:24 Local computer time in SC Time Zone | 2021-06-23 16:26:24.883
2021-06-23 21:21:48 Server time in UTC | 2021-06-23 16:26:24.883
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-06-23 16:26:24.883
Program path: C:\SierraChart\ | 2021-06-23 16:26:24.883
Data Files path: C:\SierraChart\Data\ | 2021-06-23 16:26:24.883
OS Version Number: 10.0 | 2021-06-23 16:26:24.883
Locale Setting: C | 2021-06-23 16:26:24.883
DLLs: UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll | 2021-06-23 16:26:24.884
Allowed protected custom studies: zyp_download_free | 2021-06-23 16:26:24.884

F.US.EPU21 [C] 1 Day #1 | Reloading chart. | 2021-06-23 16:29:46.475
Added historical Intraday data request for F.US.EPM13 to the queue. | 2021-06-23 16:29:46.477
Triggering next historical data download in queue. | 2021-06-23 16:29:46.477
Added historical Intraday data request for F.US.EPH14 to the queue. | 2021-06-23 16:29:46.480
Added historical Intraday data request for F.US.EPM14 to the queue. | 2021-06-23 16:29:46.481
Added historical Intraday data request for F.US.EPU14 to the queue. | 2021-06-23 16:29:46.482
Added historical Intraday data request for F.US.EPZ14 to the queue. | 2021-06-23 16:29:46.482
Added historical Intraday data request for F.US.EPH15 to the queue. | 2021-06-23 16:29:46.483
Added historical Intraday data request for F.US.EPM15 to the queue. | 2021-06-23 16:29:46.483
Added historical Intraday data request for F.US.EPU15 to the queue. | 2021-06-23 16:29:46.483
Added historical Intraday data request for F.US.EPZ15 to the queue. | 2021-06-23 16:29:46.485
Added historical Intraday data request for F.US.EPH16 to the queue. | 2021-06-23 16:29:46.487
Added historical Intraday data request for F.US.EPM16 to the queue. | 2021-06-23 16:29:46.487
Added historical Intraday data request for F.US.EPU16 to the queue. | 2021-06-23 16:29:46.488
Added historical Intraday data request for F.US.EPZ16 to the queue. | 2021-06-23 16:29:46.488
Added historical Intraday data request for F.US.EPH17 to the queue. | 2021-06-23 16:29:46.488
Added historical Intraday data request for F.US.EPM17 to the queue. | 2021-06-23 16:29:46.489
Added historical Intraday data request for F.US.EPU17 to the queue. | 2021-06-23 16:29:46.489
Added historical Intraday data request for F.US.EPZ17 to the queue. | 2021-06-23 16:29:46.489
Added historical Intraday data request for F.US.EPH18 to the queue. | 2021-06-23 16:29:46.490
Added historical Intraday data request for F.US.EPM18 to the queue. | 2021-06-23 16:29:46.490
Added historical Intraday data request for F.US.EPU18 to the queue. | 2021-06-23 16:29:46.493
Added historical Intraday data request for F.US.EPZ18 to the queue. | 2021-06-23 16:29:46.493
Added historical Intraday data request for F.US.EPH19 to the queue. | 2021-06-23 16:29:46.494
Added historical Intraday data request for F.US.EPM19 to the queue. | 2021-06-23 16:29:46.494
Added historical Intraday data request for F.US.EPU19 to the queue. | 2021-06-23 16:29:46.494
Added historical Intraday data request for F.US.EPZ19 to the queue. | 2021-06-23 16:29:46.495
Added historical Intraday data request for F.US.EPH20 to the queue. | 2021-06-23 16:29:46.495
Added historical Intraday data request for F.US.EPM20 to the queue. | 2021-06-23 16:29:46.495
Added historical Intraday data request for F.US.EPU20 to the queue. | 2021-06-23 16:29:46.496
Added historical Intraday data request for F.US.EPZ20 to the queue. | 2021-06-23 16:29:46.497
Added historical Intraday data request for F.US.EPH21 to the queue. | 2021-06-23 16:29:46.499
F.US.EPU21 [C] 1 Day #1 | Waiting for historical downloads to complete with the IDs: 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.500
F.US.EPU21 [C] 1 Day #2 | Reloading chart. | 2021-06-23 16:29:46.508
F.US.EPU21 [C] 1 Day #2 | Waiting for historical downloads to complete with the IDs: 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.509
Error loading: C:\SierraChart\Data\Trade29CustomStudies.dll. May be missing SCDLLName line. | 2021-06-23 16:29:46.512
F.US.EPU21 [C] Renko 8t #7 | Reloading chart. | 2021-06-23 16:29:46.540
F.US.EPU21 [C] Renko 8t #7 | Waiting for historical downloads to complete with the IDs: 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.542
F.US.EPU21 [CB] Renko 2t #4 | Reloading chart. | 2021-06-23 16:29:46.556
F.US.EPU21 [CB] 30 Min #6 | Reloading chart. | 2021-06-23 16:29:46.612
F.US.EPU21 [CB] 10 Sec #3 | Reloading chart. | 2021-06-23 16:29:46.643
Loading DLL: C:\SierraChart\Data\zyp sierra free (2020).dll (zyp sierra free (2020)_2151_64.dll). Handle: 7ffe010d0000 | 2021-06-23 16:29:46.672
F.US.EPU21 [C] 60 Min #5 | Reloading chart. | 2021-06-23 16:29:46.678
F.US.EPU21 [C] 60 Min #5 | Waiting for historical downloads to complete with the IDs: 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.680
F.US.EPU21 [C] 1 Day #8 | Reloading chart. | 2021-06-23 16:29:46.689
F.US.EPU21 [C] 1 Day #8 | Waiting for historical downloads to complete with the IDs: 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, | 2021-06-23 16:29:46.695
Mapping F.US.EPM13 to ESM13. Service code: cme | 2021-06-23 16:29:46.731
HD Request # 8 | Downloading Intraday chart data for F.US.EPM13 to the file F.US.EPM13.scid. Service: cme | 2021-06-23 16:29:46.731
HD Request # 8 | Download start date-time: 2013-05-28 07:00:25.000000. File last date-time: 2013-05-28 07:00:25.029000 | 2021-06-23 16:29:46.732
HD Request # 8 | Using server: ds23.sierracharts.com port 10149 | 2021-06-23 16:29:46.732
Socket (1) | Creating socket. | 2021-06-23 16:29:46.732
Socket (1) | New receive buffer size: 5242880 | 2021-06-23 16:29:46.732
Socket (1) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:29:46.732
HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-06-23 16:29:47.030
HD Request # 8 | Sending historical data logon request message. | 2021-06-23 16:29:47.030
HD Request # 8 | Requesting Intraday data. Start date-time: 2013-05-28 07:00:25. Record interval: 0. Symbol: ESM13 | 2021-06-23 16:29:47.632
HD Request # 8 | Decompressing data. | 2021-06-23 16:29:47.777
HD Request # 8 | Receiving Intraday data for F.US.EPM13 starting at 2013-05-28 07:00:25.000000 | 2021-06-23 16:29:48.128
F.US.EPU21 [CB][M] Renko 2t #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-06-23 16:29:49.558
HD Request # 8 | Timestamp of first Intraday data file record written: 2013-05-28 07:00:25.030000 | 2021-06-23 16:29:49.646
File >> Disconnect selected. | 2021-06-23 16:29:51.194
Canceling queued historical data download request for F.US.EPH14 Intraday data. | 2021-06-23 16:29:51.194
Removing historical data download ID 9. | 2021-06-23 16:29:51.194
Mapping F.US.EPH14 to ESH14. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPM14 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 10. | 2021-06-23 16:29:51.195
Mapping F.US.EPM14 to ESM14. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPU14 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 11. | 2021-06-23 16:29:51.195
Mapping F.US.EPU14 to ESU14. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPZ14 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 12. | 2021-06-23 16:29:51.195
Mapping F.US.EPZ14 to ESZ14. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPH15 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 13. | 2021-06-23 16:29:51.195
Mapping F.US.EPH15 to ESH15. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPM15 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 14. | 2021-06-23 16:29:51.195
Mapping F.US.EPM15 to ESM15. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPU15 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 15. | 2021-06-23 16:29:51.195
Mapping F.US.EPU15 to ESU15. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPZ15 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 16. | 2021-06-23 16:29:51.195
Mapping F.US.EPZ15 to ESZ15. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPH16 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 17. | 2021-06-23 16:29:51.195
Mapping F.US.EPH16 to ESH16. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPM16 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 18. | 2021-06-23 16:29:51.195
Mapping F.US.EPM16 to ESM16. Service code: cme | 2021-06-23 16:29:51.195
Canceling queued historical data download request for F.US.EPU16 Intraday data. | 2021-06-23 16:29:51.195
Removing historical data download ID 19. | 2021-06-23 16:29:51.195
Mapping F.US.EPU16 to ESU16. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPZ16 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 20. | 2021-06-23 16:29:51.196
Mapping F.US.EPZ16 to ESZ16. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPH17 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 21. | 2021-06-23 16:29:51.196
Mapping F.US.EPH17 to ESH17. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPM17 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 22. | 2021-06-23 16:29:51.196
Mapping F.US.EPM17 to ESM17. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPU17 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 23. | 2021-06-23 16:29:51.196
Mapping F.US.EPU17 to ESU17. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPZ17 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 24. | 2021-06-23 16:29:51.196
Mapping F.US.EPZ17 to ESZ17. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPH18 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 25. | 2021-06-23 16:29:51.196
Mapping F.US.EPH18 to ESH18. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPM18 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 26. | 2021-06-23 16:29:51.196
Mapping F.US.EPM18 to ESM18. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPU18 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 27. | 2021-06-23 16:29:51.196
Mapping F.US.EPU18 to ESU18. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPZ18 Intraday data. | 2021-06-23 16:29:51.196
Removing historical data download ID 28. | 2021-06-23 16:29:51.196
Mapping F.US.EPZ18 to ESZ18. Service code: cme | 2021-06-23 16:29:51.196
Canceling queued historical data download request for F.US.EPH19 Intraday data. | 2021-06-23 16:29:51.197
Removing historical data download ID 29. | 2021-06-23 16:29:51.197
Mapping F.US.EPH19 to ESH19. Service code: cme | 2021-06-23 16:29:51.197
Canceling queued historical data download request for F.US.EPM19 Intraday data. | 2021-06-23 16:29:51.197
Removing historical data download ID 30. | 2021-06-23 16:29:51.197
Mapping F.US.EPM19 to ESM19. Service code: cme | 2021-06-23 16:29:51.197
Canceling queued historical data download request for F.US.EPU19 Intraday data. | 2021-06-23 16:29:51.197
Removing historical data download ID 31. | 2021-06-23 16:29:51.197
Mapping F.US.EPU19 to ESU19. Service code: cme | 2021-06-23 16:29:51.197
Canceling queued historical data download request for F.US.EPZ19 Intraday data. | 2021-06-23 16:29:51.197
Removing historical data download ID 32. | 2021-06-23 16:29:51.197
Mapping F.US.EPZ19 to ESZ19. Service code: cme | 2021-06-23 16:29:51.197
Canceling queued historical data download request for F.US.EPH20 Intraday data. | 2021-06-23 16:29:51.197
Removing historical data download ID 33. | 2021-06-23 16:29:51.197
Mapping F.US.EPH20 to ESH20. Service code: cme | 2021-06-23 16:29:51.197
Canceling queued historical data download request for F.US.EPM20 Intraday data. | 2021-06-23 16:29:51.197
Removing historical data download ID 34. | 2021-06-23 16:29:51.197
Mapping F.US.EPM20 to ESM20. Service code: cme | 2021-06-23 16:29:51.197
Canceling queued historical data download request for F.US.EPU20 Intraday data. | 2021-06-23 16:29:51.198
Removing historical data download ID 35. | 2021-06-23 16:29:51.198
Mapping F.US.EPU20 to ESU20. Service code: cme | 2021-06-23 16:29:51.198
Canceling queued historical data download request for F.US.EPZ20 Intraday data. | 2021-06-23 16:29:51.198
Removing historical data download ID 36. | 2021-06-23 16:29:51.198
Mapping F.US.EPZ20 to ESZ20. Service code: cme | 2021-06-23 16:29:51.198
Canceling queued historical data download request for F.US.EPH21 Intraday data. | 2021-06-23 16:29:51.198
Removing historical data download ID 37. | 2021-06-23 16:29:51.198
Mapping F.US.EPH21 to ESH21. Service code: cme | 2021-06-23 16:29:51.198
HD Request # 8 | Active download canceled. | 2021-06-23 16:29:51.198
Historical data download thread signaled to stop. | 2021-06-23 16:29:51.198
Socket (1) | CloseSocket call. | 2021-06-23 16:29:51.198
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:29:51.198
HD Request # 8 | Received 252474 records from 2013-05-28 07:00:25.000000 to 2013-05-28 12:28:23.082000 (5.5 hours) and wrote 252444 records for F.US.EPM13 | 2021-06-23 16:29:51.199
HD Request # 8 | Completion time: 5s | 2021-06-23 16:29:51.199
HD Request # 8 | Intraday data download complete for F.US.EPM13. Unique request ID: 8 | 2021-06-23 16:29:51.199
Removing historical data download ID 8. | 2021-06-23 16:29:51.199
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:29:51.199

Triggering next historical data download in queue. | 2021-06-23 16:29:51.199
CQG WebAPI | Sending Web API Logoff message. | 2021-06-23 16:29:51.201
CQG WebSocket socket (4) | CloseSocket call. | 2021-06-23 16:29:51.201
CQG WebSocket | WebSocket closed. | 2021-06-23 16:29:51.201
CQG WebAPI | WebSocket closed. | 2021-06-23 16:29:51.201
SC Data - All Services | Waiting for socket receive thread to end | 2021-06-23 16:29:51.201
CQG WebSocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-23 16:29:51.201
DTC Client socket (2) | CloseSocket call. | 2021-06-23 16:29:51.202
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:29:51.202
SC Data - All Services | Disconnected from the server. | 2021-06-23 16:29:51.202
CQG WebAPI | Disconnected. | 2021-06-23 16:29:51.202
No download requests in the queue to start downloads for. | 2021-06-23 16:29:51.202
F.US.EPU21 [C] 1 Day #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.202
F.US.EPU21 [C] 1 Day #2 | Reloading chart. | 2021-06-23 16:29:51.203
F.US.EPU21 [C] Renko 8t #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.205
F.US.EPU21 [C] Renko 8t #7 | Reloading chart. | 2021-06-23 16:29:51.206
F.US.EPU21 [C] Renko 8t #7 | Reloading chart. | 2021-06-23 16:29:51.245
F.US.EPU21 [C] 60 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.352
F.US.EPU21 [C] 60 Min #5 | Reloading chart. | 2021-06-23 16:29:51.353
F.US.EPU21 [C] 1 Day #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.372
F.US.EPU21 [C] 1 Day #8 | Reloading chart. | 2021-06-23 16:29:51.373
CQG WebSocket socket (4) | Write has completed. Shutdown being performed. | 2021-06-23 16:29:51.389
CQG WebSocket socket (4) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:29:51.389
F.US.EPU21 [C] 1 Day #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:29:51.475
F.US.EPU21 [C] 1 Day #1 | Reloading chart. | 2021-06-23 16:29:51.476
F.US.EPU21 [C] 1 Day #2 | Reloading chart. | 2021-06-23 16:29:51.524
DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-23 16:29:51.708
DTC Client socket (2) | Closed. | 2021-06-23 16:29:51.708
F.US.EPU21 [C] 1 Day #8 | Reloading chart. | 2021-06-23 16:29:51.710
F.US.EPU21 [C] 60 Min #5 | Reloading chart. | 2021-06-23 16:29:51.721
F.US.EPU21 [C] 1 Day #1 | Reloading chart. | 2021-06-23 16:29:51.784

CQG WebAPI | Connecting to server api.cqg.com | 2021-06-23 16:29:53.634
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-06-23 16:29:53.634
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-06-23 16:29:53.929
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-06-23 16:29:53.929
CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2021-06-23 16:29:53.929
CQG WebSocket | Opening WebSocket. | 2021-06-23 16:29:53.993
CQG WebSocket | Sending WebSocket handshake. | 2021-06-23 16:29:53.993
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-23 16:29:54.190
CQG WebSocket | Server header | Connection: upgrade | 2021-06-23 16:29:54.190
CQG WebSocket | Server header | Sec-WebSocket-Accept: bEXNNOVpAIuil1vxaJG9Z5KlHXM= | 2021-06-23 16:29:54.190
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-06-23 16:29:54.190
CQG WebSocket | Server header | Upgrade: websocket | 2021-06-23 16:29:54.190
CQG WebSocket | Server header | | 2021-06-23 16:29:54.190
CQG WebSocket | Web socket state is now open. | 2021-06-23 16:29:54.190
CQG WebAPI | WebSocket connected. | 2021-06-23 16:29:54.190
CQG WebAPI | Sending market data logon message. | 2021-06-23 16:29:54.190
CQG WebAPI | Base Time: 2021-06-19T04:27:03. 2021-06-19 04:27:03 | 2021-06-23 16:29:54.805
CQG WebAPI | Logon successful. Session Token = UHwOOzlWiz23sFIE2DJYrXt9E0n+QmbktvT6ii9Ca7AoAmFX8DCYzYH89O6WT3+LwHoMAw9Jdt+ | 2021-06-23 16:29:54.805
CQG WebAPI | Connected to server complete. | 2021-06-23 16:29:54.805
Triggering next historical data download in queue. | 2021-06-23 16:29:54.806
Triggering next historical data download in queue. | 2021-06-23 16:29:54.806
Triggering next historical data download in queue. | 2021-06-23 16:29:54.806
Triggering next historical data download in queue. | 2021-06-23 16:29:54.806
Mapping F.US.ENQM21 to NQM21. Service code: cme | 2021-06-23 16:29:54.806
SC Data - All Services | Starting real-time market data updates for: F.US.ENQM21 (NQM21). ID: 1 Service code: cme | 2021-06-23 16:29:54.807
SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2021-06-23 16:29:54.807
CQG WebAPI | Sending symbol resolution request for F.US.ENQM21. ID: 762696 | 2021-06-23 16:29:54.807
SC Data - All Services | Requesting security definition data for: F.US.ENQM21 (NQM21). ID: 1 | 2021-06-23 16:29:54.807
Added historical Intraday data request for F.US.ENQM21 to the queue. | 2021-06-23 16:29:54.807
Intraday data recording state for symbol F.US.ENQM21 is set to download 'Pending'. | 2021-06-23 16:29:54.807
Updated verified funded futures trading account ending date to: 2021-07-23 21:29:54 | 2021-06-23 16:29:54.807
DTC Client socket (3) | Creating socket. | 2021-06-23 16:29:54.807
DTC Client socket (3) | New receive buffer size: 5242880 | 2021-06-23 16:29:54.807
DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:29:54.807
CQG WebAPI | Sending Trade Accounts request message. | 2021-06-23 16:29:54.811
No download requests in the queue to start downloads for. | 2021-06-23 16:29:54.811
Delaying start of download for F.US.ENQM21 | 2021-06-23 16:29:54.811
No download requests in the queue to start downloads for. | 2021-06-23 16:29:54.811
No download requests in the queue to start downloads for. | 2021-06-23 16:29:54.811
Mapping F.US.EPU21 to ESU21. Service code: cme | 2021-06-23 16:29:54.811
SC Data - All Services | Starting real-time market data updates for: F.US.EPU21 (ESU21). ID: 2 Service code: cme | 2021-06-23 16:29:54.811
CQG WebAPI | Sending symbol resolution request for F.US.EPU21. ID: 762698 | 2021-06-23 16:29:54.811
SC Data - All Services | Requesting security definition data for: F.US.EPU21 (ESU21). ID: 2 | 2021-06-23 16:29:54.811
Added historical Intraday data request for F.US.EPU21 to the queue. | 2021-06-23 16:29:54.811
Intraday data recording state for symbol F.US.EPU21 is set to download 'Pending'. | 2021-06-23 16:29:54.811
Triggering next historical data download in queue. | 2021-06-23 16:29:54.811
CQG WebAPI | Received symbol resolution report for symbol F.US.EPU21. Search Symbol: F.US.EPU21. Request ID: 762698. Contract ID: 1. | 2021-06-23 16:29:54.898
CQG WebAPI | Brokerage name: AMP. Account Name: 141253 | 2021-06-23 16:29:54.898
CQG WebAPI | Sending collateral subscribe request. | 2021-06-23 16:29:54.898
CQG WebAPI | Received symbol resolution report for symbol F.US.ENQM21. Search Symbol: F.US.ENQM21. Request ID: 762696. Contract ID: 2. | 2021-06-23 16:29:54.939
SC Data - All Services | Network connection to server complete. | 2021-06-23 16:29:54.973
SC Data - All Services | Starting socket receive thread. | 2021-06-23 16:29:54.973
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-06-23 16:29:54.973
SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-06-23 16:29:55.133
SC Data - All Services | Sending logon request message. | 2021-06-23 16:29:55.133
SC Data - All Services | Received logon response. | 2021-06-23 16:29:56.043
SC Data - All Services | Server Name: SC Realtime Server. | 2021-06-23 16:29:56.043
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-06-23 16:29:56.043
SC Data - All Services | Successfully connected. | 2021-06-23 16:29:56.043
SC Data - All Services | Trading is not supported. | 2021-06-23 16:29:56.043
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ENQM21 -> NQM21 | 2021-06-23 16:29:56.043
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU21 -> ESU21 | 2021-06-23 16:29:56.043
SC Data - All Services | Real-time data for symbol F.US.ENQM21 is currently unavailable. | 2021-06-23 16:29:56.297
SC Data - All Services | Received security definition for symbol F.US.ENQM21 | 2021-06-23 16:29:56.297
SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-06-23 16:29:56.297
CQG WebAPI | Sending positions subscribe request. RequestID: 762700 | 2021-06-23 16:29:59.835
CQG WebAPI | Sending orders subscribe request. RequestID: 762701 | 2021-06-23 16:29:59.835
HD Request # 9 | Downloading Intraday chart data for F.US.ENQM21 to the file F.US.ENQM21.scid. Service: cme | 2021-06-23 16:30:01.268
HD Request # 9 | Download start date-time: 2021-06-18 08:29:59.000000. File last date-time: 2021-06-18 08:29:59.603000 | 2021-06-23 16:30:01.269
HD Request # 9 | Using server: ds21.sierracharts.com port 10150 | 2021-06-23 16:30:01.269
Socket (5) | Creating socket. | 2021-06-23 16:30:01.269
Socket (5) | New receive buffer size: 5242880 | 2021-06-23 16:30:01.269
Socket (5) | Connecting to IP: 216.1.90.129. | 2021-06-23 16:30:01.269
HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-06-23 16:30:01.566
HD Request # 9 | Sending historical data logon request message. | 2021-06-23 16:30:01.566
HD Request # 9 | Requesting Intraday data. Start date-time: 2021-06-18 08:29:59. Record interval: 0. Symbol: NQM21 | 2021-06-23 16:30:02.168
HD Request # 9 | Decompressing data. | 2021-06-23 16:30:02.327
HD Request # 9 | Receiving Intraday data for F.US.ENQM21 starting at 2021-06-18 08:29:59.603000 | 2021-06-23 16:30:02.328
Socket (5) | CloseSocket call. | 2021-06-23 16:30:02.328
Socket (5) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:30:02.328
Historical data download thread signaled to stop. | 2021-06-23 16:30:02.329
HD Request # 9 | Received 1 record from 2021-06-18 08:29:59.603000 to 2021-06-18 08:29:59.603000 (0.0 seconds) and wrote 0 records for F.US.ENQM21 | 2021-06-23 16:30:02.329
HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2021-06-18 13:29:59.603000 | 2021-06-23 16:30:02.330
HD Request # 9 | Completion time: 1s | 2021-06-23 16:30:02.330
HD Request # 9 | Intraday data download complete for F.US.ENQM21. Unique request ID: 38 | 2021-06-23 16:30:02.330
Removing historical data download ID 38. | 2021-06-23 16:30:02.330
Real-time Intraday chart data file updates started for F.US.ENQM21 | 2021-06-23 16:30:02.330
Intraday chart data file opened for F.US.ENQM21 | 2021-06-23 16:30:02.330
HD Request # 9 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:30:02.330

Triggering next historical data download in queue. | 2021-06-23 16:30:02.330
HD Request # 10 | Downloading Intraday chart data for F.US.EPU21 to the file F.US.EPU21.scid. Service: cme | 2021-06-23 16:30:02.330
HD Request # 10 | Download start date-time: 2021-06-23 15:59:59.000000. File last date-time: 2021-06-23 15:59:59.283000 | 2021-06-23 16:30:02.331
HD Request # 10 | Using server: ds23.sierracharts.com port 10149 | 2021-06-23 16:30:02.331
Socket (6) | Creating socket. | 2021-06-23 16:30:02.331
Socket (6) | New receive buffer size: 5242880 | 2021-06-23 16:30:02.331
Socket (6) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:30:02.331
Socket (5) | Socket gracefully closed by remote side. | 2021-06-23 16:30:02.474
Socket (5) | Closed. | 2021-06-23 16:30:02.474
HD Request # 10 | Setting DTC encoding to Binary VLS | 2021-06-23 16:30:02.636
HD Request # 10 | Sending historical data logon request message. | 2021-06-23 16:30:02.636
HD Request # 10 | Requesting Intraday data. Start date-time: 2021-06-23 15:59:59. Record interval: 0. Symbol: ESU21 | 2021-06-23 16:30:02.793
HD Request # 10 | Decompressing data. | 2021-06-23 16:30:02.942
HD Request # 10 | Receiving Intraday data for F.US.EPU21 starting at 2021-06-23 15:59:59.283000 | 2021-06-23 16:30:02.944
Socket (6) | CloseSocket call. | 2021-06-23 16:30:02.944
Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:30:02.944
Historical data download thread signaled to stop. | 2021-06-23 16:30:02.971
HD Request # 10 | Received 1 record from 2021-06-23 15:59:59.283000 to 2021-06-23 15:59:59.283000 (0.0 seconds) and wrote 0 records for F.US.EPU21 | 2021-06-23 16:30:02.971
HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2021-06-23 20:59:59.283000 | 2021-06-23 16:30:02.971
HD Request # 10 | Completion time: 0s | 2021-06-23 16:30:02.971
HD Request # 10 | Intraday data download complete for F.US.EPU21. Unique request ID: 39 | 2021-06-23 16:30:02.971
Removing historical data download ID 39. | 2021-06-23 16:30:02.971
Real-time Intraday chart data file updates started for F.US.EPU21 | 2021-06-23 16:30:02.971
Intraday chart data file opened for F.US.EPU21 | 2021-06-23 16:30:02.971
HD Request # 10 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:30:02.971

Triggering next historical data download in queue. | 2021-06-23 16:30:02.972
No download requests in the queue to start downloads for. | 2021-06-23 16:30:02.972
Socket (6) | Socket gracefully closed by remote side. | 2021-06-23 16:30:03.103
Socket (6) | Closed. | 2021-06-23 16:30:03.103
Requested symbol settings for service code cqg. Request ID: 2. | 2021-06-23 16:32:14.604
Symbol settings received. Request ID: 2. | 2021-06-23 16:32:15.391
CQG WebAPI | Sending Web API Logoff message. | 2021-06-23 16:32:15.408
CQG WebSocket socket (2) | CloseSocket call. | 2021-06-23 16:32:15.408
CQG WebSocket socket (2) | Max send buffers used during socket life: 3 | 2021-06-23 16:32:15.408
CQG WebSocket socket (2) | Max send buffer size during socket life: 309 | 2021-06-23 16:32:15.408
CQG WebSocket | WebSocket closed. | 2021-06-23 16:32:15.408
CQG WebAPI | WebSocket closed. | 2021-06-23 16:32:15.408
SC Data - All Services | Waiting for socket receive thread to end | 2021-06-23 16:32:15.408
CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-06-23 16:32:15.408
DTC Client socket (3) | CloseSocket call. | 2021-06-23 16:32:15.408
SC Data - All Services | Disconnected from the server. | 2021-06-23 16:32:15.408
CQG WebAPI | Disconnected. | 2021-06-23 16:32:15.408
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-06-23 16:32:15.408
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:15.409
CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2021-06-23 16:32:15.464
CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:15.464
DTC Client socket (3) | Socket gracefully closed by remote side. | 2021-06-23 16:32:15.558
DTC Client socket (3) | Closed. | 2021-06-23 16:32:15.558
Socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-06-23 16:32:16.481
Socket (1) | Closed. | 2021-06-23 16:32:16.481
CQG WebSocket socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-06-23 16:32:16.481
CQG WebSocket socket (4) | Closed. | 2021-06-23 16:32:16.481

CQG WebAPI | Connecting to server api.cqg.com | 2021-06-23 16:32:18.418
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-06-23 16:32:18.418
CQG WebSocket socket (3) | Creating socket. Using TLS 1.2. | 2021-06-23 16:32:18.419
CQG WebSocket socket (3) | New receive buffer size: 5242880 | 2021-06-23 16:32:18.419
CQG WebSocket socket (3) | Connecting to IP: 195.166.124.165. | 2021-06-23 16:32:18.419
CQG WebSocket | Opening WebSocket. | 2021-06-23 16:32:18.483
CQG WebSocket | Sending WebSocket handshake. | 2021-06-23 16:32:18.483
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-06-23 16:32:18.692
CQG WebSocket | Server header | Connection: upgrade | 2021-06-23 16:32:18.692
CQG WebSocket | Server header | Sec-WebSocket-Accept: TyR+xLm3nN2YhWbaXooeujq904k= | 2021-06-23 16:32:18.692
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-06-23 16:32:18.692
CQG WebSocket | Server header | Upgrade: websocket | 2021-06-23 16:32:18.692
CQG WebSocket | Server header | | 2021-06-23 16:32:18.692
CQG WebSocket | Web socket state is now open. | 2021-06-23 16:32:18.692
CQG WebAPI | WebSocket connected. | 2021-06-23 16:32:18.692
CQG WebAPI | Sending market data logon message. | 2021-06-23 16:32:18.692
CQG WebAPI | Base Time: 2021-06-19T04:27:03. 2021-06-19 04:27:03 | 2021-06-23 16:32:19.316
CQG WebAPI | Logon successful. Session Token = umuqNjp3Ak7PZNc7VuusVWqpjPs34nankqxG7eeqxrkpyAMV4Xjmbs600He9bRyuG+NmbcInQKG | 2021-06-23 16:32:19.316
CQG WebAPI | Connected to server complete. | 2021-06-23 16:32:19.316
Triggering next historical data download in queue. | 2021-06-23 16:32:19.316
Triggering next historical data download in queue. | 2021-06-23 16:32:19.316
Triggering next historical data download in queue. | 2021-06-23 16:32:19.316
Triggering next historical data download in queue. | 2021-06-23 16:32:19.316
Mapping F.US.ENQM21 to NQM21. Service code: cme | 2021-06-23 16:32:19.316
SC Data - All Services | Starting real-time market data updates for: F.US.ENQM21 (NQM21). ID: 1 Service code: cme | 2021-06-23 16:32:19.316
SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 443 | 2021-06-23 16:32:19.316
CQG WebAPI | Sending symbol resolution request for F.US.ENQM21. ID: 762702 | 2021-06-23 16:32:19.316
SC Data - All Services | Requesting security definition data for: F.US.ENQM21 (NQM21). ID: 1 | 2021-06-23 16:32:19.316
Added historical Intraday data request for F.US.ENQM21 to the queue. | 2021-06-23 16:32:19.316
Intraday data recording state for symbol F.US.ENQM21 is set to download 'Pending'. | 2021-06-23 16:32:19.316
Updated verified funded futures trading account ending date to: 2021-07-23 21:32:19 | 2021-06-23 16:32:19.317
DTC Client socket (5) | Creating socket. | 2021-06-23 16:32:19.317
DTC Client socket (5) | New receive buffer size: 5242880 | 2021-06-23 16:32:19.317
DTC Client socket (5) | Connecting to IP: 216.1.90.129. | 2021-06-23 16:32:19.317
CQG WebAPI | Sending Trade Accounts request message. | 2021-06-23 16:32:19.332
No download requests in the queue to start downloads for. | 2021-06-23 16:32:19.332
Delaying start of download for F.US.ENQM21 | 2021-06-23 16:32:19.332
No download requests in the queue to start downloads for. | 2021-06-23 16:32:19.332
No download requests in the queue to start downloads for. | 2021-06-23 16:32:19.332
Mapping F.US.EPU21 to ESU21. Service code: cme | 2021-06-23 16:32:19.333
SC Data - All Services | Starting real-time market data updates for: F.US.EPU21 (ESU21). ID: 2 Service code: cme | 2021-06-23 16:32:19.333
CQG WebAPI | Sending symbol resolution request for F.US.EPU21. ID: 762704 | 2021-06-23 16:32:19.333
SC Data - All Services | Requesting security definition data for: F.US.EPU21 (ESU21). ID: 2 | 2021-06-23 16:32:19.333
Added historical Intraday data request for F.US.EPU21 to the queue. | 2021-06-23 16:32:19.333
Intraday data recording state for symbol F.US.EPU21 is set to download 'Pending'. | 2021-06-23 16:32:19.333
Triggering next historical data download in queue. | 2021-06-23 16:32:19.333
CQG WebAPI | Received symbol resolution report for symbol F.US.EPU21. Search Symbol: F.US.EPU21. Request ID: 762704. Contract ID: 1. | 2021-06-23 16:32:19.407
CQG WebAPI | Brokerage name: AMP. Account Name: 141253 | 2021-06-23 16:32:19.407
CQG WebAPI | Sending collateral subscribe request. | 2021-06-23 16:32:19.407
CQG WebAPI | Received symbol resolution report for symbol F.US.ENQM21. Search Symbol: F.US.ENQM21. Request ID: 762702. Contract ID: 2. | 2021-06-23 16:32:19.454
SC Data - All Services | Network connection to server complete. | 2021-06-23 16:32:19.468
SC Data - All Services | Starting socket receive thread. | 2021-06-23 16:32:19.468
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-06-23 16:32:19.468
SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-06-23 16:32:19.669
SC Data - All Services | Sending logon request message. | 2021-06-23 16:32:19.669
SC Data - All Services | Received logon response. | 2021-06-23 16:32:20.546
SC Data - All Services | Server Name: SC Realtime Server. | 2021-06-23 16:32:20.546
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-06-23 16:32:20.546
SC Data - All Services | Successfully connected. | 2021-06-23 16:32:20.546
SC Data - All Services | Trading is not supported. | 2021-06-23 16:32:20.546
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ENQM21 -> NQM21 | 2021-06-23 16:32:20.546
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPU21 -> ESU21 | 2021-06-23 16:32:20.546
SC Data - All Services | Real-time data for symbol F.US.ENQM21 is currently unavailable. | 2021-06-23 16:32:20.816
SC Data - All Services | Received security definition for symbol F.US.ENQM21 | 2021-06-23 16:32:20.816
SC Data - All Services | Received security definition for symbol F.US.EPU21 | 2021-06-23 16:32:20.816
CQG WebAPI | Sending positions subscribe request. RequestID: 762706 | 2021-06-23 16:32:24.317
CQG WebAPI | Sending orders subscribe request. RequestID: 762707 | 2021-06-23 16:32:24.317
HD Request # 11 | Downloading Intraday chart data for F.US.ENQM21 to the file F.US.ENQM21.scid. Service: cme | 2021-06-23 16:32:25.329
HD Request # 11 | Download start date-time: 2021-06-18 08:29:59.000000. File last date-time: 2021-06-18 08:29:59.603000 | 2021-06-23 16:32:25.331
HD Request # 11 | Using server: ds21.sierracharts.com port 10150 | 2021-06-23 16:32:25.331
Socket (6) | Creating socket. | 2021-06-23 16:32:25.332
Socket (6) | New receive buffer size: 5242880 | 2021-06-23 16:32:25.332
Socket (6) | Connecting to IP: 216.1.90.129. | 2021-06-23 16:32:25.332
HD Request # 11 | Setting DTC encoding to Binary VLS | 2021-06-23 16:32:25.614
HD Request # 11 | Sending historical data logon request message. | 2021-06-23 16:32:25.614
HD Request # 11 | Requesting Intraday data. Start date-time: 2021-06-18 08:29:59. Record interval: 0. Symbol: NQM21 | 2021-06-23 16:32:26.215
HD Request # 11 | Decompressing data. | 2021-06-23 16:32:26.355
HD Request # 11 | Receiving Intraday data for F.US.ENQM21 starting at 2021-06-18 08:29:59.603000 | 2021-06-23 16:32:26.356
Socket (6) | CloseSocket call. | 2021-06-23 16:32:26.356
Socket (6) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:26.356
Historical data download thread signaled to stop. | 2021-06-23 16:32:26.360
HD Request # 11 | Received 1 record from 2021-06-18 08:29:59.603000 to 2021-06-18 08:29:59.603000 (0.0 seconds) and wrote 0 records for F.US.ENQM21 | 2021-06-23 16:32:26.360
HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2021-06-18 13:29:59.603000 | 2021-06-23 16:32:26.360
HD Request # 11 | Completion time: 1s | 2021-06-23 16:32:26.361
HD Request # 11 | Intraday data download complete for F.US.ENQM21. Unique request ID: 40 | 2021-06-23 16:32:26.361
Removing historical data download ID 40. | 2021-06-23 16:32:26.361
Real-time Intraday chart data file updates started for F.US.ENQM21 | 2021-06-23 16:32:26.361
Intraday chart data file opened for F.US.ENQM21 | 2021-06-23 16:32:26.361
HD Request # 11 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:32:26.361

Triggering next historical data download in queue. | 2021-06-23 16:32:26.361
HD Request # 12 | Downloading Intraday chart data for F.US.EPU21 to the file F.US.EPU21.scid. Service: cme | 2021-06-23 16:32:26.361
HD Request # 12 | Download start date-time: 2021-06-23 15:59:59.000000. File last date-time: 2021-06-23 15:59:59.283000 | 2021-06-23 16:32:26.361
HD Request # 12 | Using server: ds23.sierracharts.com port 10149 | 2021-06-23 16:32:26.361
Socket (7) | Creating socket. | 2021-06-23 16:32:26.361
Socket (7) | New receive buffer size: 5242880 | 2021-06-23 16:32:26.361
Socket (7) | Connecting to IP: 216.1.90.130. | 2021-06-23 16:32:26.361
Socket (6) | Socket gracefully closed by remote side. | 2021-06-23 16:32:26.498
Socket (6) | Closed. | 2021-06-23 16:32:26.498
HD Request # 12 | Setting DTC encoding to Binary VLS | 2021-06-23 16:32:26.659
HD Request # 12 | Sending historical data logon request message. | 2021-06-23 16:32:26.659
HD Request # 12 | Requesting Intraday data. Start date-time: 2021-06-23 15:59:59. Record interval: 0. Symbol: ESU21 | 2021-06-23 16:32:27.261
HD Request # 12 | Decompressing data. | 2021-06-23 16:32:27.402
HD Request # 12 | Receiving Intraday data for F.US.EPU21 starting at 2021-06-23 15:59:59.283000 | 2021-06-23 16:32:27.403
Socket (7) | CloseSocket call. | 2021-06-23 16:32:27.403
Socket (7) | Shutdown started. Waiting for graceful close. | 2021-06-23 16:32:27.403
Historical data download thread signaled to stop. | 2021-06-23 16:32:27.413
HD Request # 12 | Received 1 record from 2021-06-23 15:59:59.283000 to 2021-06-23 15:59:59.283000 (0.0 seconds) and wrote 0 records for F.US.EPU21 | 2021-06-23 16:32:27.413
HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2021-06-23 20:59:59.283000 | 2021-06-23 16:32:27.414
HD Request # 12 | Completion time: 1s | 2021-06-23 16:32:27.414
HD Request # 12 | Intraday data download complete for F.US.EPU21. Unique request ID: 41 | 2021-06-23 16:32:27.414
Removing historical data download ID 41. | 2021-06-23 16:32:27.414
Real-time Intraday chart data file updates started for F.US.EPU21 | 2021-06-23 16:32:27.414
Intraday chart data file opened for F.US.EPU21 | 2021-06-23 16:32:27.414
HD Request # 12 | Enabling Intraday chart updating for symbol. | 2021-06-23 16:32:27.414

Triggering next historical data download in queue. | 2021-06-23 16:32:27.414
No download requests in the queue to start downloads for. | 2021-06-23 16:32:27.414
Socket (7) | Socket gracefully closed by remote side. | 2021-06-23 16:32:27.546
Socket (7) | Closed. | 2021-06-23 16:32:27.546
F.US.EPU21 [C][M] 1 Day #8 | Reloading chart. | 2021-06-23 16:32:34.509
Socket (1) | Deleting network socket now after delay. | 2021-06-23 16:32:46.491
CQG WebSocket socket (4) | Deleting network socket now after delay. | 2021-06-23 16:32:46.491
F.US.EPU21 [C][M] 1 Day #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-06-23 16:33:40.485
F.US.EPU21 [C][M] 1 Day #8 | Reloading chart. | 2021-06-23 16:33:40.487
F.US.EPU21 [C][M] 1 Day #8 | Reloading chart. | 2021-06-23 16:33:40.815
CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-06-23 16:34:16.523
CQG WebSocket socket (2) | Closed. | 2021-06-23 16:34:16.523
CQG WebSocket socket (2) | Deleting network socket now after delay. | 2021-06-23 16:34:46.532
[2021-06-30 15:26:26]
Ale83 - Posts: 26
have you looked at the problem? I still see no future contractions of historical data
[2021-06-30 19:03:15]
Sierra_Chart Engineering - Posts: 14116
This log does not have what we need. You also reconnected which canceled the downloads. There is too much information here. Once again follow the instructions below specifically:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart for contract months where there is missing data, by following these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data


If there still is an issue after the download completes, then provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.

Do not reconnect to the data feed. And be sure to clear the log first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-30 22:05:46]
Ale83 - Posts: 26
Software version: 2270 64-bit | 2021-06-30 17:02:37.302
Primary Thread ID: 608772 | 2021-06-30 17:02:37.302
Usage end date: 2021-07-08 | 2021-06-30 17:02:37.302
Enabled for: Advanced Features 2. | 2021-06-30 17:02:37.302
Enabled for: Sierra Chart Historical Data Service. | 2021-06-30 17:02:37.302
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-06-30 17:02:37.302
Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-30 17:02:37.302
Enabled for exchange2: CME | 2021-06-30 17:02:37.302
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-30 17:02:37.302
Current selected Data/Trading service: CQG WebAPI | 2021-06-30 17:02:37.302
Custom symbol settings values: disabled | 2021-06-30 17:02:37.302
Chart Update Interval: 300 | 2021-06-30 17:02:37.302
Intraday Data Storage Time Unit: 0 | 2021-06-30 17:02:37.302
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-06-30 17:02:37.302
2021-06-30 22:02:37 Local computer time in UTC | 2021-06-30 17:02:37.302
2021-06-30 17:02:37 Local computer time in SC Time Zone | 2021-06-30 17:02:37.302
2021-06-30 13:02:07 Server time in UTC | 2021-06-30 17:02:37.302
Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-06-30 17:02:37.302
Program path: C:\SierraChart\ | 2021-06-30 17:02:37.302
Data Files path: C:\SierraChart\Data\ | 2021-06-30 17:02:37.302
OS Version Number: 10.0 | 2021-06-30 17:02:37.302
Locale Setting: C | 2021-06-30 17:02:37.302
DLLs: UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll | 2021-06-30 17:02:37.303
Allowed protected custom studies: zyp_download_free | 2021-06-30 17:02:37.303

Added historical Intraday data request for F.US.EPH16 to the queue. | 2021-06-30 17:03:47.775
Triggering next historical data download in queue. | 2021-06-30 17:03:47.775
Added historical Intraday data request for F.US.EPM16 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPM16.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPU16 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPU16.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPZ16 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPZ16.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPH17 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPH17.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPM17 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPM17.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPU17 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPU17.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPZ17 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPZ17.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPH18 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPH18.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPM18 to the queue. | 2021-06-30 17:03:47.776
Reloading all charts with filename: F.US.EPM18.scid | 2021-06-30 17:03:47.776
Added historical Intraday data request for F.US.EPZ18 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPZ18.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPH19 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPH19.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPM19 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPM19.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPU19 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPU19.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPZ19 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPZ19.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPH20 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPH20.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPM20 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPM20.scid | 2021-06-30 17:03:47.777
Added historical Intraday data request for F.US.EPU20 to the queue. | 2021-06-30 17:03:47.777
Reloading all charts with filename: F.US.EPU20.scid | 2021-06-30 17:03:47.777
Mapping F.US.EPH16 to ESH16. Service code: cme | 2021-06-30 17:03:47.778
HD Request # 30 | Downloading Intraday chart data for F.US.EPH16 to the file F.US.EPH16.scid. Service: cme | 2021-06-30 17:03:47.778
Reloading all charts with filename: F.US.EPH16.scid | 2021-06-30 17:03:47.778
HD Request # 30 | Download start date-time: 2015-11-30 18:00:00.000000. File last date-time: 00:00:00.000000 | 2021-06-30 17:03:47.781
HD Request # 30 | Using server: ds23.sierracharts.com port 10150 | 2021-06-30 17:03:47.781
Socket (2) | Creating socket. | 2021-06-30 17:03:47.782
Socket (2) | New receive buffer size: 5242880 | 2021-06-30 17:03:47.783
Socket (2) | Connecting to IP: 216.1.90.130. | 2021-06-30 17:03:47.783
HD Request # 30 | Setting DTC encoding to Binary VLS | 2021-06-30 17:03:48.126
HD Request # 30 | Sending historical data logon request message. | 2021-06-30 17:03:48.126
HD Request # 30 | Requesting Intraday data. Start date-time: 2015-11-30 18:00:00. Record interval: 0. Symbol: ESH16 | 2021-06-30 17:03:48.760
HD Request # 30 | Decompressing data. | 2021-06-30 17:03:48.926
HD Request # 30 | Receiving Intraday data for F.US.EPH16 starting at 2015-11-30 18:06:14.000000 | 2021-06-30 17:03:49.416
HD Request # 30 | Timestamp of first Intraday data file record written: 2015-11-30 18:06:14.000000 | 2021-06-30 17:03:50.234
[2021-06-30 22:07:23]
Ale83 - Posts: 26
http://www.sierrachart.com/image.php?Image=1625090794737.png

Facendo download dei contratti mancanti rimane in questa immagine e non li carica
[2021-07-01 17:57:15]
Sierra_Chart Engineering - Posts: 14116
This Message Log still is not providing us the information needed. We are going to need you to delete the data files. We will give you instructions for that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-01 21:40:45]
Sierra_Chart Engineering - Posts: 14116
Disable this option:
Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings)

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart for all contract months by following these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data


Wait about 20 minutes, then provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

And do not reconnect to the data feed during this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-01 21:55:17]
Ale83 - Posts: 26
I delete the data file as per your guide, but some of the messages are never deleted, however now I do all the procedure you indicated
[2021-07-01 22:13:09]
Ale83 - Posts: 26
http://www.sierrachart.com/image.php?Image=1625177442634.png

After 11 minutes the screen was fixed on this image, after having done all the required steps, in fact in these cases the only way to reload is to disconnect and reconnect.
I do not do it because in 20 minutes I will send you a copy of the register
[2021-07-01 22:27:10]
Ale83 - Posts: 26
Software version: 2270 64-bit | 2021-07-01 16:58:14.102
Primary Thread ID: 670164 | 2021-07-01 16:58:14.102
Usage end date: 2021-07-08 | 2021-07-01 16:58:14.102
Enabled for: Advanced Features 2. | 2021-07-01 16:58:14.102
Enabled for: Sierra Chart Historical Data Service. | 2021-07-01 16:58:14.102
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-07-01 16:58:14.102
Enabled for: Delayed Denali Exchange Data Feed. | 2021-07-01 16:58:14.102
Enabled for exchange2: CME | 2021-07-01 16:58:14.102
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-07-01 16:58:14.102
Current selected Data/Trading service: CQG WebAPI | 2021-07-01 16:58:14.102
Custom symbol settings values: disabled | 2021-07-01 16:58:14.102
Chart Update Interval: 300 | 2021-07-01 16:58:14.102
Intraday Data Storage Time Unit: 0 | 2021-07-01 16:58:14.102
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-07-01 16:58:14.102
2021-07-01 21:58:14 Local computer time in UTC | 2021-07-01 16:58:14.102
2021-07-01 16:58:14 Local computer time in SC Time Zone | 2021-07-01 16:58:14.102
2021-07-01 21:49:44 Server time in UTC | 2021-07-01 16:58:14.102
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-07-01 16:58:14.102
Program path: C:\SierraChart\ | 2021-07-01 16:58:14.102
Data Files path: C:\SierraChart\Data\ | 2021-07-01 16:58:14.102
OS Version Number: 10.0 | 2021-07-01 16:58:14.102
Locale Setting: C | 2021-07-01 16:58:14.102
DLLs: UserContributedStudies_64.dll, zyp sierra free (2020)_2151_64.dll | 2021-07-01 16:58:14.103
Allowed protected custom studies: zyp_download_free | 2021-07-01 16:58:14.103

Added historical Intraday data request for F.US.EPH15 to the queue. | 2021-07-01 16:59:53.835
Triggering next historical data download in queue. | 2021-07-01 16:59:53.835
Reloading all charts with filename: F.US.EPH15.scid | 2021-07-01 16:59:53.835
Added historical Intraday data request for F.US.EPM15 to the queue. | 2021-07-01 16:59:53.835
Reloading all charts with filename: F.US.EPM15.scid | 2021-07-01 16:59:53.835
Added historical Intraday data request for F.US.EPU15 to the queue. | 2021-07-01 16:59:53.835
Reloading all charts with filename: F.US.EPU15.scid | 2021-07-01 16:59:53.835
Added historical Intraday data request for F.US.EPM16 to the queue. | 2021-07-01 16:59:53.835
Reloading all charts with filename: F.US.EPM16.scid | 2021-07-01 16:59:53.835
Added historical Intraday data request for F.US.EPU16 to the queue. | 2021-07-01 16:59:53.835
Reloading all charts with filename: F.US.EPU16.scid | 2021-07-01 16:59:53.835
Added historical Intraday data request for F.US.EPZ16 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPZ16.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPH17 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPH17.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPM17 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPM17.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPU17 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPU17.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPZ17 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPZ17.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPH18 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPH18.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPM18 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPM18.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPZ18 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPZ18.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPH19 to the queue. | 2021-07-01 16:59:53.836
Reloading all charts with filename: F.US.EPH19.scid | 2021-07-01 16:59:53.836
Added historical Intraday data request for F.US.EPM19 to the queue. | 2021-07-01 16:59:53.837
Reloading all charts with filename: F.US.EPM19.scid | 2021-07-01 16:59:53.837
Added historical Intraday data request for F.US.EPU19 to the queue. | 2021-07-01 16:59:53.837
Reloading all charts with filename: F.US.EPU19.scid | 2021-07-01 16:59:53.837
Added historical Intraday data request for F.US.EPZ19 to the queue. | 2021-07-01 16:59:53.837
Reloading all charts with filename: F.US.EPZ19.scid | 2021-07-01 16:59:53.837
Added historical Intraday data request for F.US.EPH20 to the queue. | 2021-07-01 16:59:53.837
Reloading all charts with filename: F.US.EPH20.scid | 2021-07-01 16:59:53.837
Added historical Intraday data request for F.US.EPM20 to the queue. | 2021-07-01 16:59:53.837
Reloading all charts with filename: F.US.EPM20.scid | 2021-07-01 16:59:53.837
Added historical Intraday data request for F.US.EPU20 to the queue. | 2021-07-01 16:59:53.837
Reloading all charts with filename: F.US.EPU20.scid | 2021-07-01 16:59:53.837
Mapping F.US.EPH15 to ESH15. Service code: cme | 2021-07-01 16:59:53.837
HD Request # 7 | Downloading Intraday chart data for F.US.EPH15 to the file F.US.EPH15.scid. Service: cme | 2021-07-01 16:59:53.837
HD Request # 7 | Download start date-time: 2014-12-01 18:00:00.000000. File last date-time: 00:00:00.000000 | 2021-07-01 16:59:53.837
HD Request # 7 | Using server: ds21.sierracharts.com port 10149 | 2021-07-01 16:59:53.837
Socket (1) | Creating socket. | 2021-07-01 16:59:53.837
Socket (1) | New receive buffer size: 5242880 | 2021-07-01 16:59:53.838
Socket (1) | Connecting to IP: 216.1.90.129. | 2021-07-01 16:59:53.838
HD Request # 7 | Setting DTC encoding to Binary VLS | 2021-07-01 16:59:54.133
HD Request # 7 | Sending historical data logon request message. | 2021-07-01 16:59:54.133
HD Request # 7 | Requesting Intraday data. Start date-time: 2014-12-01 18:00:00. Record interval: 0. Symbol: ESH15 | 2021-07-01 16:59:54.729
HD Request # 7 | Decompressing data. | 2021-07-01 16:59:54.926
HD Request # 7 | Receiving Intraday data for F.US.EPH15 starting at 2014-12-01 18:29:35.000000 | 2021-07-01 16:59:55.747
HD Request # 7 | Timestamp of first Intraday data file record written: 2014-12-01 18:29:35.000000 | 2021-07-01 16:59:56.899
Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU21.scid. Thread ID: 630716 | 2021-07-01 17:00:06.132
Opened cached Intraday file: C:\SierraChart\Data\F.US.ENQU21.scid. Thread ID: 630716 | 2021-07-01 17:00:06.133
Uploaded an image to the server. Request ID: 1 | 2021-07-01 17:10:39.065
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2021-07-01 17:10:39.065
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 32768 | 2021-07-01 17:10:39.065
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 95.216.233.104. | 2021-07-01 17:10:39.065
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. | 2021-07-01 17:10:43.494
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2021-07-01 17:10:43.494
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2021-07-01 17:10:43.758
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. | 2021-07-01 17:10:43.758
Socket (1) | CloseSocket call. | 2021-07-01 17:11:49.207
Historical data download thread signaled to stop. | 2021-07-01 17:11:49.207
Socket (1) | Shutdown started. Waiting for graceful close. | 2021-07-01 17:11:49.207
HD Request # 7 | Received 32095599 records from 2014-12-01 18:29:35.000000 to 2015-03-20 08:29:59.009000 (108.5 days) and wrote 32095599 records for F.US.EPH15 | 2021-07-01 17:11:49.207
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2015-03-20 13:29:59.009000 | 2021-07-01 17:11:49.215
HD Request # 7 | Completion time: 11m 56s | 2021-07-01 17:11:49.215
HD Request # 7 | Intraday data download complete for F.US.EPH15. Unique request ID: 67 | 2021-07-01 17:11:49.215
Removing historical data download ID 67. | 2021-07-01 17:11:49.215
Real-time Intraday chart data file updates started for F.US.EPH15 | 2021-07-01 17:11:49.215
Intraday chart data file opened for F.US.EPH15 | 2021-07-01 17:11:49.215
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-07-01 17:11:49.215

Triggering next historical data download in queue. | 2021-07-01 17:11:49.215
Mapping F.US.EPM15 to ESM15. Service code: cme | 2021-07-01 17:11:49.215
HD Request # 8 | Downloading Intraday chart data for F.US.EPM15 to the file F.US.EPM15.scid. Service: cme | 2021-07-01 17:11:49.215
HD Request # 8 | Download start date-time: 2015-03-02 18:00:00.000000. File last date-time: 00:00:00.000000 | 2021-07-01 17:11:49.216
HD Request # 8 | Using server: ds23.sierracharts.com port 10150 | 2021-07-01 17:11:49.216
Socket (2) | Creating socket. | 2021-07-01 17:11:49.216
Socket (2) | New receive buffer size: 5242880 | 2021-07-01 17:11:49.216
Socket (2) | Connecting to IP: 216.1.90.130. | 2021-07-01 17:11:49.216
Socket (1) | Socket gracefully closed by remote side. | 2021-07-01 17:11:49.351
Socket (1) | Closed. | 2021-07-01 17:11:49.352
HD Request # 8 | Setting DTC encoding to Binary VLS | 2021-07-01 17:11:49.516
HD Request # 8 | Sending historical data logon request message. | 2021-07-01 17:11:49.516
HD Request # 8 | Requesting Intraday data. Start date-time: 2015-03-02 18:00:00. Record interval: 0. Symbol: ESM15 | 2021-07-01 17:11:50.139
HD Request # 8 | Decompressing data. | 2021-07-01 17:11:50.281
HD Request # 8 | Receiving Intraday data for F.US.EPM15 starting at 2015-03-02 18:11:45.000000 | 2021-07-01 17:11:50.777
HD Request # 8 | Timestamp of first Intraday data file record written: 2015-03-02 18:11:45.000000 | 2021-07-01 17:11:52.239
Socket (2) | CloseSocket call. | 2021-07-01 17:22:30.014
Historical data download thread signaled to stop. | 2021-07-01 17:22:30.014
Socket (2) | Shutdown started. Waiting for graceful close. | 2021-07-01 17:22:30.014
HD Request # 8 | Received 26213319 records from 2015-03-02 18:11:45.000000 to 2015-06-19 08:29:59.001000 (108.6 days) and wrote 26213319 records for F.US.EPM15 | 2021-07-01 17:22:30.014
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2015-06-19 13:29:59.001000 | 2021-07-01 17:22:30.019
HD Request # 8 | Completion time: 10m 41s | 2021-07-01 17:22:30.019
HD Request # 8 | Intraday data download complete for F.US.EPM15. Unique request ID: 68 | 2021-07-01 17:22:30.019
Removing historical data download ID 68. | 2021-07-01 17:22:30.019
Real-time Intraday chart data file updates started for F.US.EPM15 | 2021-07-01 17:22:30.019
Intraday chart data file opened for F.US.EPM15 | 2021-07-01 17:22:30.019
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2021-07-01 17:22:30.019

Triggering next historical data download in queue. | 2021-07-01 17:22:30.019
Mapping F.US.EPU15 to ESU15. Service code: cme | 2021-07-01 17:22:30.019
HD Request # 9 | Downloading Intraday chart data for F.US.EPU15 to the file F.US.EPU15.scid. Service: cme | 2021-07-01 17:22:30.019
HD Request # 9 | Download start date-time: 2015-06-01 19:00:00.000000. File last date-time: 00:00:00.000000 | 2021-07-01 17:22:30.019
HD Request # 9 | Using server: ds21.sierracharts.com port 10149 | 2021-07-01 17:22:30.019
Socket (1) | Creating socket. | 2021-07-01 17:22:30.020
Socket (1) | New receive buffer size: 5242880 | 2021-07-01 17:22:30.020
Socket (1) | Connecting to IP: 216.1.90.129. | 2021-07-01 17:22:30.020
Socket (2) | Socket gracefully closed by remote side. | 2021-07-01 17:22:30.169
Socket (2) | Closed. | 2021-07-01 17:22:30.169
HD Request # 9 | Setting DTC encoding to Binary VLS | 2021-07-01 17:22:30.325
HD Request # 9 | Sending historical data logon request message. | 2021-07-01 17:22:30.325
HD Request # 9 | Requesting Intraday data. Start date-time: 2015-06-01 19:00:00. Record interval: 0. Symbol: ESU15 | 2021-07-01 17:22:30.921
HD Request # 9 | Decompressing data. | 2021-07-01 17:22:31.063
HD Request # 9 | Receiving Intraday data for F.US.EPU15 starting at 2015-06-01 19:00:00.000000 | 2021-07-01 17:22:31.553
HD Request # 9 | Timestamp of first Intraday data file record written: 2015-06-01 19:00:00.000000 | 2021-07-01 17:22:32.947
[2021-07-02 04:28:17]
Sierra Chart Engineering - Posts: 104368
We want you to change the Intraday Data Storage Time Unit setting to 10 Seconds or 30 seconds:
Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings)

Restart Sierra Chart.

After that, follow this procedure here again to re-download the data for all contract months:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After all of the data is downloaded, you can change that setting back to 1 tick or 1 second.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-07-03 05:55:30

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account