Support Board
Date/Time: Tue, 04 Nov 2025 23:44:14 +0000
Post From: Historical data service
| [2021-06-23 16:51:44] |
| Sierra_Chart Engineering - Posts: 21309 |
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Disable this option: Global Symbol Settings: Use Custom Symbol Settings Values (Global Settings >> Symbol Settings) Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If there still is an issue after the download completes, then provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |