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Direct MessagesDate/Time: Fri, 26 Apr 2024 18:40:23 +0000
DATA SERVICE
View Count: 657
| [2020-09-08 14:14:49] |
| Samuel David - Posts: 22 |
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Hi, Just registered for package 5 (3months) I need assistance in connecting Globex Real Time data and open my charts since i trade ES and NQ. How do i go about it? Thanks |
| [2020-09-08 15:14:21] |
| John - SC Support - Posts: 31154 |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-08 15:36:35] |
| Samuel David - Posts: 22 |
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I have an ac with Dormans trading using Ninja platform.
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| [2020-09-08 16:14:38] |
| John - SC Support - Posts: 31154 |
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Refer to the information here to start: Using Sierra Chart with Ninja Trader Brokerage Then let us know how you would like to proceed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-21 15:23:25] |
| Samuel David - Posts: 22 |
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I'm following up on my discussion and the link i was sent to read and advise. Gone through and have the following questions: 1) what's the minimum ac requirement to trade a single contract with Sierra (Be advised I trade with Ninja, and ac is with Dorman Trading). In essence - what's the margin minimum requirement 2) Since i have an ac with Dorman Trading which i saw is one of the firms that i can trade through Ninja platform, how fast can i get connected to live data? |
| [2020-09-21 17:35:28] |
| John - SC Support - Posts: 31154 |
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1. We do not control the margin requirements. You would need to talk to your FCM (Dorman) on this topic. 2. If you are already connected using CQG, then it is just a matter of setting up Sierra Chart to use that information. But, if you want to use Sierra Chart for your data, then it can add a few hours to the process as you need to sign new data agreements and it can sometimes take a few hours to get those processed. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-21 17:52:54] |
| Samuel David - Posts: 22 |
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Thanks for the quick feedback. I have about $100 in my Sierra ac. I believe this is enough to pay for the monthly live data connection for CME Futures Non-Professional 1) Can I be activated just for Live Data only for CME with Market Depth for Futures Mkts? since i already have a trading ac with Dorman Capital? 2) If yes, kindly guide how i can go about? Thanks, Samuel |
| [2020-09-21 18:20:35] |
| John - SC Support - Posts: 31154 |
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First, we need to know if you are using CQG for your trading service through Dorman. We need to know this to ensure that you will be able to get the CME data at the Non-Professional rate. Once we know this, we can guide you through the process of setting up the Denali Exchange Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-21 18:29:11] |
| Samuel David - Posts: 22 |
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Ok. Reverting back. In the meantime, i have activated Denali and signed all the agreements. How do i switch to Live data since im on delayed data? Appreciate your feedback Samuel |
| [2020-09-21 18:52:11] |
| John - SC Support - Posts: 31154 |
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We still need to know if you are using CQG as your trading service with Dorman. If you are using a different trading service then you will need to pay the Professional fees, which you will not want to do.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-21 19:48:27] |
| Samuel David - Posts: 22 |
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Just been confirmed, Data Provider is CQG
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| [2020-09-21 19:49:55] |
| Samuel David - Posts: 22 |
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Hello Samuel, Your Dorman account does use CQG to connect to live data. Sincerely, Crystal L NinjaTrader Brokerage Customer Service |
| [2020-09-21 20:35:14] |
| John - SC Support - Posts: 31154 |
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You have everything setup for the data feed, you just need to connect your Sierra Chart to your CQG account at least once a month in order to validate that you have a trading account and qualify for the Non-Professional exchanges. Refer to the Setup instructions here: CQG Trading Platform Service: Setup Instructions And refer to the following information about connecting at least once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-28 08:16:21] |
| Samuel David - Posts: 22 |
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Goodmorning, I have a new chart book, but data is not downloading. The msg im getting from the message log is ( socket gracefully closed by remote side) Could you kindly advise what the issue is? Thanks, Samuel |
| [2020-09-28 09:07:23] |
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Make sure the symbols of the charts are correct. Use this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service If you still need more help follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-28 09:08:32
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| [2020-09-28 11:25:56] |
| Samuel David - Posts: 22 |
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Thanks for the feedback. Data is now loading as i was able to pay. How do i setup the Footprint in Sierra Charts? Appreciate your feedback. |
| [2020-09-28 15:19:18] |
| John - SC Support - Posts: 31154 |
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Footprints in Sierra Chart are called Numbers Bars. Refer to the documentation here: Numbers Bars Note the section for Step-by-Step instructions. There is also an example Chartbook with the Numbers Bars study setup on it here: https://www.sierrachart.com/AdditionalFiles/NumbersBarsExampleChartbook.cht Refer to the information here for how to use this Chartbook Chartbooks (Workspaces): Using a Chartbook Provided by Sierra Chart Support For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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