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Date/Time: Thu, 10 Sep 2026 18:24:16 +0000



App freezing after Windows update

View Count: 28

[2026-09-10 16:52:26]
GC72 - Posts: 13
Hello,
After a windows update last night the app is freezing completely.
I've attached a screenshot of problem details.
Your help would be much appreciated please.
CPU useage was at 0% in task manager when frozen
Thank you
Date Time Of Last Edit: 2026-09-10 16:57:03
imageScreenshot 09-10-2026 17.48.29.png / V - Attached On 2026-09-10 16:48:50 UTC - Size: 40.91 KB - 8 views
[2026-09-10 17:00:58]
John - SC Support - Posts: 47838
If you just run Sierra Chart are you having the same issue?

If you start in Safe Mode do you have the same issue? Refer to the following for how to start in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

Is there a particular thing you are doing when you have this issue?
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