Support Board

Date/Time: Tue, 27 Oct 2026 11:35:09 +0000

Post From: App freezing after Windows update

[2026-09-11 14:58:56] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 48336
It would be very surprising that a chartbook would be corrupt in a way that the price would not update. Please do the following for us: - Close all Chartbooks (File >> Close All Chartbooks) - Select "Window >> Message Log" - On the Message Log window, select "Edit >> Clear Log" - Close or set the Message Log aside - Select "File >> Open Chartbook" and open the one chartbook that is not updating - Wait for the chartbook to load and any messages about downloading data to finish. - If you are still not getting the data updating in that chartbook after everything finishes loading, then get us your Messsage Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing