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Support Board

Date/Time: Sun, 02 Aug 2026 10:15:50 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Charting data is lagging
User628616 		2022-05-03 06:43:41
Sierra Chart Engineering LPN LP 		1 781
TETON order reject 107 invalid securitydesc
User220914 		2022-05-03 06:04:11
User220914 LPN LP 		2 773
New account - Teton CME Order routing error
User246411 		2022-05-03 04:31:38
Sierra Chart Engineering LPN LP 		1 748
[Programming Help] - Cut drawing object-2 items->1 UI & 1 ACSIL - one general tool request - One Doc update
JohnR - User831573 		2022-05-02 22:35:27
John - SC Support LPN LP 		5 1198
value labels
User633898 		2022-05-02 21:43:06
Borubar LPN LP 		2 1150
Refund
User294841 		2022-05-02 21:32:38
John - SC Support LPN LP 		1 665
I cant access the real time dom
Sahar Samadi 		2022-05-02 21:25:04
John - SC Support LPN LP 		1 722
Missing data
User68474 		2022-05-02 21:12:19
John - SC Support LPN LP 		1 720
How to access real time data while under the free trial
Matthew Lahey 		2022-05-02 20:27:22
John - SC Support LPN LP 		1 920
Current Price compared to previous values
User522009 		2022-05-02 19:58:53
Sierra Chart Engineering LPN LP 		1 1112
no longer able to confirm live trading account
MMX 		2022-05-02 19:37:10
MMX LPN LP 		6 843
Two Support board threads without any difference
User613910 		2022-05-02 19:17:00
Sierra Chart - Max LPN LP 		1 663
Renewed Denali Data and SC services but charts don't update
User928810 		2022-05-02 17:42:56
John - SC Support LPN LP 		1 726
Real time futures data feed
igor.vaz. 		2022-05-02 17:32:17
John - SC Support LPN LP 		5 1381
How do I get the keyboard short cut descriptions to show up in the menu
User967921 		2022-05-02 17:25:58
John - SC Support LPN LP 		1 819
Activated NASDAQ data feed but asking to renew again
longestchain 		2022-05-02 17:20:54
longestchain LPN LP 		5 827
Payment/CME data feed
User532209 		2022-05-02 17:12:23
John - SC Support LPN LP 		1 767
CQG WebAPI / login unsuccessful Login disabled
User143341 		2022-05-02 16:32:36
Sierra Chart Engineering LPN LP 		1 1160
How do I access Denali Data Feed When Connected with Rithmic Paper Trading?
sau1234 		2022-05-02 16:31:38
Sierra Chart Engineering LPN LP 		1 826
Questions for new cooperation
User657856 		2022-05-02 15:40:26
Stage 5 Trading LPN LP 		16 1378
Documentation on Reversal Bars
User471548 		2022-05-02 15:39:14
Sierra Chart Engineering LPN LP 		1 2338
Setup for Denaly Data Feed with CQG order routing (AMP Account)
User202951 		2022-05-02 15:02:33
John - SC Support LPN LP 		7 4475
Candlestick data not loading
User8135477 		2022-05-02 14:48:36
John - SC Support LPN LP 		2 730
Chart bar period type
eaglefutures 		2022-05-02 14:33:21
John - SC Support LPN LP 		1 2175
Charts in Chartbook Reverting to 6 Tick Range After Updating SC
cmet 		2022-05-02 14:26:47
John - SC Support LPN LP 		1 682
[Locked] - Delete account
User52247 		2022-05-02 14:24:30
John - SC Support LPN LP 		7 3696
Number Bars and PnF Charts
usgvince 		2022-05-02 13:45:21
John - SC Support LPN LP 		1 1795
MBO not working
User904434 		2022-05-02 13:02:00
Sierra Chart Engineering LPN LP 		3 882
data
User864489 		2022-05-02 11:04:37
Sierra Chart Engineering LPN LP 		1 610
Data Limiting / F.US.MESM22
User871209 		2022-05-02 09:38:16
Sierra Chart Engineering LPN LP 		13 1531
Live data feed
User314612 		2022-05-02 09:37:21
Sierra Chart Engineering LPN LP 		1 727
historical data failed
User449884 		2022-05-02 08:17:38
Sierra Chart Engineering LPN LP 		1 747