Support Board
Date/Time: Tue, 04 Nov 2025 03:24:56 +0000
MY charts on ES and my trading quote are at MES but its not working.
View Count: 661
|   [2022-06-10 11:39:19]     |  
| User576648 - Posts: 26 | 
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                MY charts on ES and my trading quote are at MES but it's not working. I reset the sierra and everything. I seem to have this bug every rollover period.
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|   [2022-06-10 12:31:39]     |  
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                What exactly is not working?
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-06-10 13:17:02]     |  
| User576648 - Posts: 26 | 
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                trading the MES on ES charts
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|   [2022-06-10 13:27:22]     |  
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                The settings look correct. Are you getting a rejection message upon order entry? Check the Trade >> Trade Service Log. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2022-06-10 13:30:37]     |  
| User576648 - Posts: 26 | 
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                yes check the image below
                 Date Time Of Last Edit: 2022-06-10 13:42:56  
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|   [2022-06-10 14:40:29]     |  
| John - SC Support - Posts: 42737 | 
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                This has nothing to do with the symbols. The issue is that you have setup a Profit Limit in Global Profit/Loss Management, and you are above that profit limit, therefore all new orders are being immediately flattened. You need to change your settings for Global Profit/Loss Management. Refer to the information here: Global Profit/Loss Management For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
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