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Support Board

Date/Time: Mon, 15 Sep 2025 22:37:59 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
VBP DOM Bar width
User585668 		2021-12-06 16:31:42
John - SC Support LPN LP 		2 649
Don't see a package option with Sierra Chart Exchange Data Feed. i need only US Equities
User258371 		2021-12-06 16:30:35
John - SC Support LPN LP 		1 536
Is their a way to cancel all api request ?
GravisHTG 		2021-12-06 16:26:02
GravisHTG LPN LP 		0 475
Spreadsheet programming question - FRACTIME
User183724 		2021-12-06 16:19:07
John - SC Support LPN LP 		2 1056
ask volume of poc bar
User278398 		2021-12-06 15:39:14
Ackin LPN LP 		2 658
activating account
User159033 		2021-12-06 12:08:33
Sierra Chart Engineering LPN LP 		1 503
Windows error code 10060 still present with disabled firewall
User798442 		2021-12-06 11:47:36
Sierra Chart Engineering LPN LP 		3 889
FontBackColor input is ignored for AddAsUserDrawnDrawing = 1
User99735 		2021-12-06 08:34:55
Sierra Chart Engineering LPN LP 		4 668
Sierra keeps freezing on my main chartbook and I cannot do anything half the time
User854802 		2021-12-06 02:32:37
Infinite LPN LP 		4 757
Rithmic data connection Sunday
ertrader 		2021-12-06 02:08:54
ertrader LPN LP 		7 1077
I CANNOT shift out of SIM1 to trade LIVE
User760864 		2021-12-06 00:45:33
Sierra Chart Engineering LPN LP 		5 888
Current volume compared to the same time of day in the past.
User14953 		2021-12-06 00:40:20
Sierra Chart Engineering LPN LP 		1 835
Problem Orders not submitted to Rhitmic. Evaluation. Account name too long
User754053 		2021-12-06 00:08:49
Sierra Chart Engineering LPN LP 		3 851
Locked/ open support message requiring closure
User109175 		2021-12-06 00:06:55
Sierra Chart Engineering LPN LP 		3 522
CHANGED SERVICE PACKAGE...NO LIVE DATA
User443396 		2021-12-06 00:06:04
Sierra Chart Engineering LPN LP 		3 837
Incorrect data returned in Low field
User594405 		2021-12-06 00:00:21
Sierra Chart Engineering LPN LP 		3 667
DIDI INDEX
User379459 		2021-12-05 23:16:14
Sierra Chart Engineering LPN LP 		3 1627
Why Doesn't Same Price/Type in TOS Match Cummulative Last Traded Size in DOM?
cmet 		2021-12-05 12:13:12
Sierra_Chart Engineering LPN LP 		1 600
DTC server authorizes user then rejects historical request as
User972768 		2021-12-05 12:02:41
DabbaDo LPN LP 		5 862
New data feed and Historical Bid/Ask Volume
ssangha84 		2021-12-05 12:00:23
Sierra Chart Engineering LPN LP 		6 693
Cannot Get Values From ACSIL ACSDrawing
maxpi 		2021-12-05 11:46:30
Sierra Chart Engineering LPN LP 		1 584
NISS-NYSE stops updating/working
TomasVill 		2021-12-05 11:45:31
Sierra Chart Engineering LPN LP 		1 578
Order Allocation to Trade Accounts - Copy Live to Trading Evaluator
nosast 		2021-12-05 11:43:49
Sierra Chart Engineering LPN LP 		7 818
Automatic stop order adjustment with the scale in function
User476186 		2021-12-04 22:15:29
Sawtooth LPN LP 		2 1133
[User Discussion] - NVMe PCIe 4 vs 3 ssd performance
William O 		2021-12-04 19:17:10
William O LPN LP 		0 825
[User Discussion] - Chartbook(s) Best Practices
user_xyz 		2021-12-04 18:55:01
user_xyz LPN LP 		4 1170
Prints between bid and ask
User946129 		2021-12-03 23:48:30
Sierra_Chart Engineering LPN LP 		1 603
Getting delayed data
mulayam singh yadav 		2021-12-03 23:27:28
John - SC Support LPN LP 		11 765
Second instance of SC message: Service Package does not....
User636370 		2021-12-03 21:56:23
User636370 LPN LP 		6 719
Weekly Vertical Grid Lines - incongruence on Monday start
User365411 		2021-12-03 21:55:29
John - SC Support LPN LP 		2 912
Bug with the Volume at price Threshold study
User135370 		2021-12-03 19:43:59
User135370 LPN LP 		2 782
[Programming Help] - Text Won't Display
maxpi 		2021-12-03 19:31:29
maxpi LPN LP 		3 764
Is it possible to link the data from that feed to Sierra chart : https://polygon.io/sip ?
GravisHTG 		2021-12-03 19:19:39
John - SC Support LPN LP 		1 649
activation
User894546 		2021-12-03 19:17:50
John - SC Support LPN LP 		19 869
Alerts
User169391 		2021-12-03 18:56:54
User169391 LPN LP 		4 767
charts within a chartbook do not remain scrolled to the right at startup
User767336 		2021-12-03 18:53:13
User767336 LPN LP 		4 658
Teton Switch
User359698 		2021-12-03 18:25:09
John - SC Support LPN LP 		2 621