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Support Board

Date/Time: Wed, 05 Nov 2025 13:26:52 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Paid and Activated Eurex Exchange, but no real-time updates
User315851 		2020-06-16 20:27:13
Sierra Chart Engineering LPN LP 		3 744
Web platform?
User541156 		2020-06-16 20:22:56
Sierra Chart Engineering LPN LP 		1 635
Telephone and Interactive Remote Assistance
User643426 		2020-06-16 19:50:45
Sierra Chart Engineering LPN LP 		1 638
[User Discussion] - URGENT - Sierra is not correctly updating Prices
User186889 		2020-06-16 19:49:44
Sierra Chart Engineering LPN LP 		1 592
EUREX
User315851 		2020-06-16 18:39:33
John - SC Support LPN LP 		1 594
S & P chart
User334484 		2020-06-16 18:21:00
Sierra Chart Engineering LPN LP 		1 600
No streaming FXCM data
phaedonk 		2020-06-16 18:19:25
Sierra Chart Engineering LPN LP 		3 613
Bars in Sierra don't match the bar on Metatrader
danieleborraccino 		2020-06-16 17:26:05
Sierra Chart Engineering LPN LP 		1 579
[Programming Help] [Locked] - Alerts
User226793 		2020-06-16 17:08:43
John - SC Support LPN LP 		53 3214
[Programming Help] - Reading Persistent variable in other study
User53601 		2020-06-16 16:11:07
User907968 LPN LP 		3 1670
Data
User666853 		2020-06-16 14:38:41
Sierra Chart Engineering LPN LP 		1 643
Surplus data files
User97684 		2020-06-16 14:14:28
User97684 LPN LP 		2 711
Large Volume Trade Indicator - Transparency Percent
User105664 		2020-06-16 13:27:25
User105664 LPN LP 		4 1261
Sierra Chart data feed
User239984 		2020-06-16 11:32:56
User239984 LPN LP 		6 827
Bitmex DTS - additional execInst
User813500 		2020-06-16 09:22:38
User813500 LPN LP 		4 893
[User Discussion] - external service by LMAX
User725128 		2020-06-16 08:17:57
User513662 LPN LP 		1 636
Candle bars drawing over Numbers Bars
User745789 		2020-06-16 07:54:20
Ackin LPN LP 		7 2690
TPO Profile chart...
User971521 		2020-06-16 07:41:56
Sierra Chart Engineering LPN LP 		1 609
Receiving bad SecurityDefinitionResponse messages from DTC server
User442651 		2020-06-16 07:27:15
User442651 LPN LP 		10 811
Fastest possible order routing service
mommed.imam 		2020-06-16 05:01:48
Sierra Chart Engineering LPN LP 		8 2011
Denali delayed
User696767 		2020-06-16 04:56:45
Sierra Chart Engineering LPN LP 		3 774
Keep recieving error message
User623005 		2020-06-16 04:54:20
Sierra Chart Engineering LPN LP 		1 581
Where does Sierra source data from?
User554735 		2020-06-16 04:53:52
Sierra Chart Engineering LPN LP 		9 1958
How to show dollar value of potential target and stop
User975649 		2020-06-16 04:22:31
User353062 LPN LP 		5 2286
[Programming Help] - ALERT Not Working
User19100 		2020-06-16 02:58:19
Sawtooth LPN LP 		1 681
My Platform keeps on crashing!
User769783 		2020-06-16 01:18:03
Sierra Chart Engineering LPN LP 		1 698
[Programming Help] - Referencing chart misprint
User236880 		2020-06-16 01:03:29
Sierra Chart Engineering LPN LP 		1 623
[User Discussion] - Bid ask depth bars old
User705641 		2020-06-16 00:37:25
User705641 LPN LP 		0 634
Price Expansion (2 point)
abrown8703 		2020-06-16 00:03:54
User90125 LPN LP 		1 1041
Quote board header column font color
Chris32 		2020-06-15 22:06:02
seandunaway LPN LP 		5 985
Chart Replay Issue - Can't create a new Order -
fgagnepain 		2020-06-15 21:26:28
fgagnepain LPN LP 		3 796
TPO Charts
User969241 		2020-06-15 21:14:31
User969241 LPN LP 		2 856
SC-tick-NYSEmkt[M]: only want to display current trading day...
bootsy 		2020-06-15 21:07:39
Sierra Chart Engineering LPN LP 		1 607
Orders fill automatically when using replay in sim mode
User951420 		2020-06-15 20:57:08
Sierra Chart Engineering LPN LP 		3 1536
Trade simulation fill at current price rather than replay price
JakeS 		2020-06-15 20:56:44
Sierra Chart Engineering LPN LP 		3 925