Support Board
Date/Time: Fri, 31 Oct 2025 11:28:28 +0000
error roll over in new version 2207
View Count: 584
| [2020-12-14 03:15:45] |
| User704677 - Posts: 1 |
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Hello today i open sierra SP500 new contract with CQG data and the price is rare http://www.sierrachart.com/image.php?Image=1607915687521.png |
 F.US.EPH21 [CB] 24476 Trades #3 2020-12-13 22_07_45.744.png / V - Attached On 2020-12-14 03:09:59 UTC - Size: 47.06 KB - 217 views Attachment Deleted. |
| [2020-12-14 06:28:24] |
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This is a problem with the CQG data feed. We recommend using the Denali Exchange Data Feed for data instead of CQG. Full documentation is here: Denali Exchange Data Feed You are going to continue to have the problem. This issue has nothing to do with a particular version of Sierra Chart. It is not a Sierra Chart problem. To correct the issue, reconnect to the CQG data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And then follow the instructions here: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Also refer to: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-14 06:30:02
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