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Date/Time: Thu, 28 Mar 2024 19:38:33 +0000



Scale Settings Not Working

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[2018-10-08 15:43:58]
cmet - Posts: 531
Been using "Re-Center When Last Bar Exceeds A Certain Number of Ticks From The Center" for a long time and since recent updates it no longer seems to re-center the chart consistently.

Using 8 ticks as the center and prices go off the top and bottom edges with no re-center.

Have to right click on prices and manually select Reset.


Version 1815 64bit
Date Time Of Last Edit: 2018-10-08 15:47:34
[2018-10-08 17:58:34]
Sierra Chart Engineering - Posts: 104368
It would be very doubtful there is any problem with this. Select Chart >> Reset Scales.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2018-10-08 19:49:14]
cmet - Posts: 531
Relaunched charts without adjusting anything and now it resets on every tick. Even though "Re-Center When Last Bar Exceeds A Certain Number of Ticks From The Center" with 8 ticks is still being used.

Not a huge deal, just wasn't happening before.

Resetting the scale seems to fix the problem. At least temporarily.

Seems as if something's off when charts are initially loaded.
[2018-10-09 16:50:16]
cmet - Posts: 531
Here's a video of this issue.

Notice that:

A) Chart is moving on every tick
B) Scale Settings are set to "Re-Center When Last Bar Exceeds A Certain Number of Ticks From The Center" after 6 ticks
C) Problem still there even after Reset of scale

**Only seems to be happening when Numbers Bars applied
Date Time Of Last Edit: 2018-10-09 16:57:11
Private File
[2018-10-19 16:27:52]
cmet - Posts: 531
Can you please look into fixing this? It's become incredibly annoying and never used to happen. The re-center movement has been an important visual cue.

Only seems to happen when Numbers Bars are used as far as I can tell.

Chart:

3 Tick Range (new bar on range met, open = close)
Numbers Bars

Scale settings in attached image.
imagesettings.PNG / V - Attached On 2018-10-19 16:27:45 UTC - Size: 24.93 KB - 326 views
[2018-10-20 00:10:59]
Sierra Chart Engineering - Posts: 104368
We will check on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-02 04:48:37]
Sierra Chart Engineering - Posts: 104368
We have determined the reason for the problem and this will be resolved within a few days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-13 16:05:40]
cmet - Posts: 531
Has this been addressed? Using 1837(64b)and charts don't recenter at all now when using Re-Center When Last Bar Exceeds Certain Number of Ticks.
[2018-11-13 19:15:55]
Sierra Chart Engineering - Posts: 104368
No, not yet.

and charts don't recenter at all now when using Re-Center When Last Bar Exceeds Certain Number of Ticks.
Refer to the documentation:
Chart Scale and Scale Adjusting: Constant Range Scale Modes >> Re-Center When The Last Bar Exceeds A Certain Number Of Ticks From The Center

Make sure you reset any Interactive Scale Move adjustments:
Chart Scale and Scale Adjusting: Resetting the Scale
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-13 19:16:56
[2019-02-15 00:19:16]
cmet - Posts: 531
This seemed like it was fixed at one point but with the latest 2 builds, doesn't seem to work any more?

Was this ever actually fixed?
[2020-12-12 22:27:28]
Sierra Chart Engineering - Posts: 104368
Yes this was resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-13 01:21:57]
cmet - Posts: 531
Still happens when using Constant Range.

Chart does not re-center unless you do it manually.

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