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Support Board

Date/Time: Thu, 05 Mar 2026 04:21:54 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Historical Data Error
User907968 		2020-12-10 18:28:43
Sierra Chart Engineering LPN LP 		3 861
Charts now loading very slowly....
GreyLock58 		2020-12-10 18:27:16
Sierra Chart Engineering LPN LP 		4 1058
SC data feed lag/frozen
UserAR 		2020-12-10 18:27:05
Sierra Chart Engineering LPN LP 		5 802
Applying a study to a specific time range only
User968625 		2020-12-10 17:40:23
John - SC Support LPN LP 		1 881
trade entry
User996274 		2020-12-10 17:19:21
John - SC Support LPN LP 		1 638
Trade Execution
Reynok 		2020-12-10 17:19:07
Reynok LPN LP 		0 552
Volume by Price - multiple profiles
manfretto 		2020-12-10 17:16:37
John - SC Support LPN LP 		6 1600
Cross Hair Tool Adjustment
User320397 		2020-12-10 16:58:24
Ackin LPN LP 		6 1129
Multiple Spreadsheet Trading Systems, Same Symbol, Separate Rules
User355030 		2020-12-10 16:32:11
User355030 LPN LP 		2 766
ACSIL cannot access opening price on NQ and ES, gomi scrambled on subinstances
nixon 		2020-12-10 15:44:31
John - SC Support LPN LP 		1 670
Why is text tool entering A^£ (that's carrot over the A) when I enter the £ characte
User92573 		2020-12-10 15:32:38
John - SC Support LPN LP 		1 715
Spreadsheet system outputs different results
User351605 		2020-12-10 15:20:08
User351605 LPN LP 		0 568
Account allocation with different data services
Alex Angehrn 		2020-12-10 15:19:52
Alex Angehrn LPN LP 		0 578
Market depth setting
User161549 		2020-12-10 14:38:42
John - SC Support LPN LP 		5 1195
Range setup assistance
User707169 		2020-12-10 14:38:21
User707169 LPN LP 		2 812
Chart Scaling issues
Programming_autotrading_phonesup 		2020-12-10 14:37:06
John - SC Support LPN LP 		7 3292
Data from 2011-03-02 to 2019-09-11 missing when trying to load intraday 1-min OHLCV data
gambleditall 		2020-12-10 13:03:08
gambleditall LPN LP 		2 729
Any way to disable on-screen error message universally?
User353585 		2020-12-10 08:27:58
Sierra Chart Engineering LPN LP 		1 564
How to Specify Limit Orders for Entry in Spreadsheet?
User440656 		2020-12-10 04:16:28
User440656 LPN LP 		2 1632
Order Rejected
User750429 		2020-12-10 04:01:07
SC Support LPN LP 		6 701
Can SC trail a stop N bars back, rather than at a fixed distance?
User203781 		2020-12-09 22:55:59
User203781 LPN LP 		2 1146
Chart session settings not following local time changes - Arizona
User443178 		2020-12-09 22:11:35
John - SC Support LPN LP 		1 653
What FCM's support Sierra Chart Order Routing Service
manfretto 		2020-12-09 22:09:40
John - SC Support LPN LP 		1 1147
Control Button Colors
SierraTraders 		2020-12-09 22:07:22
John - SC Support LPN LP 		3 1733
FORWARD CURVE CHART
User910795 		2020-12-09 21:53:26
John - SC Support LPN LP 		4 1595
demo extension
User623885 		2020-12-09 20:16:19
John - SC Support LPN LP 		1 632
Mistakenly activated trial for wrong Data
pheonixlegend 		2020-12-09 20:13:17
John - SC Support LPN LP 		8 820
Uopdated to current version 2207
User900780 		2020-12-09 19:45:44
Sierra Chart Engineering LPN LP 		1 702
Few Important Questions
JDMontero 		2020-12-09 19:42:16
Sierra Chart Engineering LPN LP 		1 620
ES options buying calls and put
User425160 		2020-12-09 19:36:21
Sierra Chart Engineering LPN LP 		1 692
Number Bars
gmorgan111 		2020-12-09 19:35:03
Sierra Chart Engineering LPN LP 		2 903
Not loading properly
User357061 		2020-12-09 19:33:17
Sierra Chart Engineering LPN LP 		2 692
Package 5: delayed datafeed for EUREX ?
mazzy /| blast 		2020-12-09 19:30:40
Sierra Chart Engineering LPN LP 		1 649
Green Charts will not load - error messages attached
User839643 		2020-12-09 19:24:16
Sierra Chart Engineering LPN LP 		1 625
Nikkei 225 emini data - SC Denali
User351816 		2020-12-09 19:19:57
Sierra Chart Engineering LPN LP 		1 1060
Overlay not working properly
User837393 		2020-12-09 17:51:23
User837393 LPN LP 		0 731
Demo Account
Monserrate G 		2020-12-09 17:49:13
Monserrate G LPN LP 		0 563
Quik to SCH
User960573 		2020-12-09 17:18:09
John - SC Support LPN LP 		1 620
Live trading on BitMEX is only pssible when connecting on BitMEX Trading Direct
Ticksniper 		2020-12-09 16:27:46
Ticksniper LPN LP 		4 671