Support Board
Date/Time: Tue, 04 Nov 2025 03:00:27 +0000
some charts not updating
View Count: 616
| [2021-03-22 20:59:29] |
| JDP6 - Posts: 9 |
|
Hello, some of my charts in my chartbooks are not updating. ie. i have have several TPO and a reconstructed tap chart as well as one ES chart that are all stuck at fridays close. meanwhile my other charts are live and updating just fine. i have restarted Sierra, double checked the symbols etc...nothing has worked. thanks, |
| [2021-03-22 21:28:00] |
| John - SC Support - Posts: 42737 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: