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Date/Time: Thu, 25 Apr 2024 01:55:09 +0000



Data is delayed even though I have a subscription

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[2021-03-23 04:47:40]
User478349 - Posts: 5
Hi,

I activated US Stocks (NYSE, NASDAQ etc) and have an active connection. However, my charts say it is delayed still.

Is there anyway to get live data given I have already paid/activated it?


Thanks
[2021-03-23 09:13:52]
Sierra Chart Engineering - Posts: 104368
You should be getting real-time data.

Follow the instructions here:
Sierra Chart - Software Login Instructions: Forced Login

And make sure this option is enabled:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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