Support Board
Date/Time: Sat, 20 Dec 2025 02:57:14 +0000
Post From: Data is delayed even though I have a subscription
| [2021-03-23 09:13:52] |
| |
|
You should be getting real-time data. Follow the instructions here: Sierra Chart - Software Login Instructions: Forced Login And make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |