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Direct MessagesDate/Time: Fri, 19 Apr 2024 14:32:03 +0000
Data is delayed even though I have a subscription
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| [2021-03-23 04:47:40] |
| User478349 - Posts: 5 |
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Hi, I activated US Stocks (NYSE, NASDAQ etc) and have an active connection. However, my charts say it is delayed still. Is there anyway to get live data given I have already paid/activated it? Thanks |
| [2021-03-23 09:13:52] |
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You should be getting real-time data. Follow the instructions here: Sierra Chart - Software Login Instructions: Forced Login And make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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