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Support Board

Date/Time: Thu, 18 Sep 2025 02:07:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Initial Balance.
User731023 		2021-01-25 23:22:16
User731023 LPN LP 		1 595
Is there a way to mute the Alert Sounds?
The Stealthy Trader 		2021-01-25 23:14:34
Sierra Chart Engineering LPN LP 		15 2328
hello, how to connnect the sierial chart with my forex account?
User616229 		2021-01-25 23:05:07
Sierra Chart Engineering LPN LP 		1 465
Market orders data stopped
MoJoe 		2021-01-25 23:03:59
Sierra Chart Engineering LPN LP 		4 639
Manually download of Lost SCID files? (CQG no longer supported)
Jezz 		2021-01-25 23:02:13
Sierra Chart Engineering LPN LP 		1 572
chart are not downloaded
Makaveli 		2021-01-25 22:59:35
Sierra Chart Engineering LPN LP 		2 470
[Chart::WindowProc] Exception
SavantTrader 		2021-01-25 22:48:14
Sierra Chart Engineering LPN LP 		1 777
SCString multi line?
grantx 		2021-01-25 22:29:38
Sierra Chart Engineering LPN LP 		3 723
Failure to download SierraChartStudies_64
User846336 		2021-01-25 20:51:41
Sierra Chart Engineering LPN LP 		3 600
Clarification about old/new pricing
User657945 		2021-01-25 19:22:22
User657945 LPN LP 		2 671
Intraday Charts not Loading in Full
User292326 		2021-01-25 18:47:45
John - SC Support LPN LP 		1 883
Service change - referring to service and price standardization
User117118 		2021-01-25 18:27:29
John - SC Support LPN LP 		1 578
Account offline
User701154 		2021-01-25 18:16:45
John - SC Support LPN LP 		1 480
No me enviaron la contraseña
Yxel 		2021-01-25 18:11:37
John - SC Support LPN LP 		1 513
Account balance
User931436 		2021-01-25 17:49:54
John - SC Support LPN LP 		1 528
[User Discussion] - Market depth/heat map
User575399 		2021-01-25 17:37:18
User575399 LPN LP 		0 551
Pricing question
User842338 		2021-01-25 17:36:50
John - SC Support LPN LP 		1 543
Error message when installing current version 2222
User649641489846 		2021-01-25 17:27:18
John - SC Support LPN LP 		1 544
All Brooks
Carol 		2021-01-25 16:52:22
John - SC Support LPN LP 		1 851
Problems with Replay Feature
User670350 		2021-01-25 16:36:16
John - SC Support LPN LP 		3 1237
Break Even at Price Point AFTER entry
User104198 		2021-01-25 16:11:11
John - SC Support LPN LP 		10 1115
Gann Hi Lo Activator (unable to change from being red)
User873998 		2021-01-25 16:02:02
John - SC Support LPN LP 		3 661
Problem with downloading historical market depth data.
Spartan79 		2021-01-25 15:48:47
Spartan79 LPN LP 		3 1866
A Massege i get
User942196 		2021-01-25 10:00:27
Sierra Chart Engineering LPN LP 		3 603
Cannot connect to data when I moved laptop to another network
George Pitchurov 		2021-01-25 09:27:31
Sierra Chart Engineering LPN LP 		5 664
NEED HELP FOR CONNECTING TO THE CQG WEBAPI FOR SYMBOL X.US.HSIX
User296389 		2021-01-25 09:27:20
User296389 LPN LP 		2 611
ENQUIRY ON SUBSCRIPTION FOR SUPPORTED EXCHANGE DATAFEED BY SIERRA CHART
User296389 		2021-01-25 09:25:38
User296389 LPN LP 		2 573
Possible to add unique text note to a trade in trade activity
osaga 		2021-01-25 08:40:43
Sierra Chart Engineering LPN LP 		1 589
Use a different computer
Timothy Hartnett 		2021-01-25 08:22:36
Sierra Chart Engineering LPN LP 		1 521
Trading DOM - Interactive Brokers - US Equities SMART routing supported?
User100912 		2021-01-25 08:07:32
Sierra Chart Engineering LPN LP 		1 596
Studies gone missing?
User818751 		2021-01-25 07:20:32
Sierra Chart Engineering LPN LP 		17 2911
Add Symbol Value Format
User128888 		2021-01-25 07:03:30
Sierra Chart Engineering LPN LP 		1 530
Process for AMP customers to switch to subscribing directly to Sierra Chart
User100912 		2021-01-25 07:03:09
User100912 LPN LP 		0 570
Basic Service Package | TransAct account | BTC Broker
User773764 		2021-01-25 05:00:12
Sierra Chart Engineering LPN LP 		9 1138
[Locked] - CQG with AMP and package 5
Rexz 		2021-01-24 23:31:50
Spartan79 LPN LP 		4 3521
ES; problems with setting up time
User670350 		2021-01-24 18:12:26
User670350 LPN LP 		2 554
replay / save study
User975540 		2021-01-24 09:52:51
User975540 LPN LP 		8 872
[Locked] - Technical Notice: Extended/Unicode/Wide Character Support in Sierra Chart
Sierra Chart Engineering 		2021-01-24 09:50:39
Sierra Chart Engineering LPN LP 		2 1615