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Support Board

Date/Time: Tue, 12 May 2026 04:00:46 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[User Discussion] - Not able to get the alert value from a Color Background based on Alert condition.
Ticks 		2021-05-05 02:18:57
Sierra_Chart Engineering LPN LP 		2 694
Spelling error on Chart Settings, Advanced Settings, Attach Trade Window to Right Side
User719512 		2021-05-04 21:55:10
Sierra_Chart Engineering LPN LP 		6 928
Not Responding
User120953 		2021-05-04 21:06:39
John - SC Support LPN LP 		5 863
Mutual Fund Feed
BADGETT 		2021-05-04 21:03:41
Sierra_Chart Engineering LPN LP 		3 756
Denali data and live trading
User938731 		2021-05-04 20:47:46
John - SC Support LPN LP 		7 936
Denali feed not working
User475342 		2021-05-04 20:31:33
John - SC Support LPN LP 		1 681
Payment on Sierra Chart Account
User637296 		2021-05-04 20:30:17
John - SC Support LPN LP 		3 787
Rithmic (Trading) Alternative Server Location
AB604E 		2021-05-04 20:26:18
John - SC Support LPN LP 		6 2863
QM EMini Cruude Oil Future Symbol
User450463 		2021-05-04 20:21:06
John - SC Support LPN LP 		2 781
Not loading prior data
utahoptions23 		2021-05-04 20:18:39
John - SC Support LPN LP 		3 692
Tpo cart and data feed India.
User288886 		2021-05-04 19:54:41
John - SC Support LPN LP 		3 686
Denali Data
User997450 		2021-05-04 19:41:16
John - SC Support LPN LP 		20 1076
Apply button keystroke
User98657 		2021-05-04 19:32:59
John - SC Support LPN LP 		1 582
Requirements
User577801 		2021-05-04 18:44:42
John - SC Support LPN LP 		1 685
not log in
Nivp 		2021-05-04 18:39:59
John - SC Support LPN LP 		1 820
Switch to data feed and brokerage
User703844 		2021-05-04 18:35:35
John - SC Support LPN LP 		1 654
Data
User812728 		2021-05-04 18:31:53
John - SC Support LPN LP 		1 579
Signing in with Gain Credentials
gretat 		2021-05-04 18:18:03
John - SC Support LPN LP 		1 701
New Super Enhanced Trade Simulation Service
User162315 		2021-05-04 17:37:39
Sierra_Chart Engineering LPN LP 		2 713
CME Data Feed Problem
User286186 		2021-05-04 16:31:52
User286186 LPN LP 		0 529
NYSE TICK
User397996 		2021-05-04 16:11:05
User397996 LPN LP 		7 3941
Need Data Feed
User247703 		2021-05-04 15:52:19
John - SC Support LPN LP 		5 791
delete my account
Stupid 		2021-05-04 15:46:44
John - SC Support LPN LP 		2 877
Delayed Data
User419951 		2021-05-04 15:18:57
John - SC Support LPN LP 		3 840
Data Feed for nasdaq Emini
User987018 		2021-05-04 15:16:43
John - SC Support LPN LP 		13 1086
CQG or Rithmic routing for AMP?
User160234 		2021-05-04 15:14:04
John - SC Support LPN LP 		5 4881
Timescale dates
Forward 		2021-05-04 14:25:49
John - SC Support LPN LP 		1 621
Number bars show no bid/ask data
User872151 		2021-05-04 14:00:11
John - SC Support LPN LP 		9 1085
Problem with Switching Data feed from CQG to Denali
User867963 		2021-05-04 13:54:03
John - SC Support LPN LP 		1 614
[Locked] - Account Payment Record required for Tax
User68acg 		2021-05-04 13:45:11
John - SC Support LPN LP 		1 3376
Question on Setup Data Feed (Denali)/ Trading Service (Interactive Brokers)
maxm1987 		2021-05-04 13:35:23
John - SC Support LPN LP 		3 877
On Balance Open Interest question
User285175 		2021-05-04 05:48:02
Sierra_Chart Engineering LPN LP 		1 832
A few clarifications for a beginner
Mark_47 		2021-05-04 05:32:31
Sierra_Chart Engineering LPN LP 		6 877
Payment issues
user4187 		2021-05-04 05:31:54
Sierra_Chart Engineering LPN LP 		1 736
ACSIL or C++ Get System Time
maxpi 		2021-05-04 05:30:29
Sierra_Chart Engineering LPN LP 		1 1825