Support Board
Date/Time: Fri, 31 Oct 2025 18:20:26 +0000
Concern about info in the Chart Stats (2292)
View Count: 751
| [2021-08-09 13:11:09] |
| Technical - Posts: 158 |
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I took a 2 lot trade in the MES and had a loss. I was in at 4424.50 and got out way late at 4427.75, or 3.25 points. 1.25 tick x 2 lots x -3.25 points = -$32.50 Sierra's "Chart Stats" has me with 4 lots at -$350, as if I traded the Mini instead of the Micro. Reviewing the photo of "Chart Stats", it looks like I traded 4 lots, which I did not. The closed P/L is odd also. It was working fine the day before. I checked the "Chart >> Chart Settings >> Advanced Settings 2 >> Currency Value per Tick" and ensured it is set correctly. "Trade and Current Quote Symbol" is correct also. |
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| [2021-08-11 12:43:45] |
| Technical - Posts: 158 |
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I am seeing this same issue on other support tickets. Is there an update?
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| [2021-08-11 13:59:22] |
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What is the exact name of the Chart Stats field you are referring to: ierra's "Chart Stats" has me with 4 lots at -$350,
Also, refer to this page: Help With Daily Profit/Loss Value Reviewing the photo of "Chart Stats", it looks like I traded 4 lots, which I did not.
That makes sense because that is the number of contracts both opening and closing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-11 13:59:35
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| [2021-08-11 14:32:25] |
| Technical - Posts: 158 |
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The exact name of the Chart Stats field I am referring to: Daily P/L I took a trade just now in the MES. I gained 3 ticks. It should read $3.75 but it reads $37.50. Off by a factor of ten. See enclosed photo. |
| 2021-08-11 09_24_42-Trade Activity Log.png / V - Attached On 2021-08-11 14:32:11 UTC - Size: 50.26 KB - 199 views |
| [2021-08-12 05:58:57] |
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Go to chart #4 and let us know what this setting is set to: Chart Settings: Currency Value Per Tick (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) At the top of the Trade Activity Log, for the P/L Format what is it set to? Make sure it is set to Currency Value. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-12 05:59:08
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| [2021-08-17 15:03:50] |
| Technical - Posts: 158 |
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My apologies, I had to step away for a few days. See enclosed, the "Currency Value Per Tick" 1.25. See enclosed. |
Attachment Deleted. Currency Value Per Tick.png / V - Attached On 2021-08-17 15:03:32 UTC - Size: 65.57 KB - 189 views |
| [2021-08-17 15:20:34] |
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But that is the number #2 chart. Not the number #4 chart. There is a difference.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-17 16:50:25] |
| Technical - Posts: 158 |
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Ok, that must be the issue, Chart 4 was at 12.5 per tick. Thank you! Now, I've never traded off chart #4. Why would the trade activity log choose that chart over #2, where the trades actually took place? |
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