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Support Board

Date/Time: Thu, 18 Dec 2025 07:43:39 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Locked] - How do I change to CME "Top of Book" only
monk 		2021-03-04 15:15:12
John - SC Support LPN LP 		2 956
Billing question
User895078 		2021-03-04 15:09:15
Sierra Chart Engineering LPN LP 		1 518
Eurex Data
User123179 		2021-03-04 15:01:07
Sierra Chart Engineering LPN LP 		1 657
Time Difference Between Different Symbols
jj554 		2021-03-04 14:53:47
John - SC Support LPN LP 		1 599
sc order routing / CQG web API
User688537 		2021-03-04 14:44:37
Sierra Chart Engineering LPN LP 		1 557
Denali / CQG / AMP
User688537 		2021-03-04 14:41:37
Sierra Chart Engineering LPN LP 		4 918
Question/help about trading acount (assignment) Jeroen Hanselaar
Jeroen Hanselaar 		2021-03-04 14:40:11
John - SC Support LPN LP 		1 705
Translation to current service not working
User612901 		2021-03-04 14:35:21
Sierra Chart Engineering LPN LP 		2 722
nuevos cambio y activacion de datos
User921081 		2021-03-04 14:32:52
John - SC Support LPN LP 		1 555
The Data Feed is not enabled on the account
User875353 		2021-03-04 14:28:26
Sierra Chart Engineering LPN LP 		1 620
Stop loss ignored, again. And Flatten closed stop but not trade... lol.
User339484 		2021-03-04 14:17:13
Sierra Chart Engineering LPN LP 		4 1027
New modeless dialog box request
User462086 		2021-03-04 14:14:35
User462086 LPN LP 		1 612
reembolso
User921081 		2021-03-04 14:12:36
Sierra Chart Engineering LPN LP 		1 591
SC services I did not order
User308424 		2021-03-04 14:08:47
Sierra Chart Engineering LPN LP 		4 655
[Locked] - Sierra Chart low balance notice
User196369 		2021-03-04 13:57:29
Sierra Chart Engineering LPN LP 		2 609
[Locked] - Instructions: Sierra Chart Through AMP Wanting to use the Denali Exchange Data Feed
Sierra Chart Engineering 		2021-03-04 13:56:01
Sierra Chart Engineering LPN LP 		10 2630
4 Separate IB Accounts
User978290 		2021-03-04 13:01:21
User978290 LPN LP 		13 820
[Programming Help] - tt routing service for interactive brokers
SHillz 		2021-03-04 11:49:12
SHillz LPN LP 		0 529
Switch CQG datafeed (AMP - CQG+sierra) to Advanced MBO + Denali Data Feed
User440207 		2021-03-04 11:10:46
Sierra Chart Engineering LPN LP 		1 980
Dialog Box positioning
User912279 		2021-03-04 11:00:59
Sierra Chart Engineering LPN LP 		1 618
[User Discussion] - Global Settings Alerts Listing
TriStar Trading 		2021-03-04 06:20:07
TriStar Trading LPN LP 		0 548
How to Auto Update Daily Historical Data Files?
User473422 		2021-03-04 03:24:18
shullva LPN LP 		1 539
ETH/RTH Issues
User377189 		2021-03-04 01:28:06
Sierra Chart Engineering LPN LP 		5 949
Hidden Orders
Arthur Marcus 		2021-03-03 23:24:42
Arthur Marcus LPN LP 		0 559
blank charts
tsaav20 		2021-03-03 23:15:48
Sierra Chart - Max LPN LP 		1 717
AMP Help
User133298 		2021-03-03 22:53:39
User133298 LPN LP 		2 640
Changing from package 5 to package 12...
homestar 		2021-03-03 22:45:38
John - SC Support LPN LP 		2 659
Delayed data
User499894 		2021-03-03 22:40:52
John - SC Support LPN LP 		3 755
Trying to connect to new instance
gmorgan111 		2021-03-03 22:27:04
John - SC Support LPN LP 		1 524
[User Discussion] - Eurex night data
AKR 		2021-03-03 20:26:48
User13668 LPN LP 		3 568
AMP / SC Denali and CQG
DerrickA 		2021-03-03 20:17:24
John - SC Support LPN LP 		1 680
My account
SurfTrader 		2021-03-03 20:13:58
John - SC Support LPN LP 		13 805
Targets and stops of attached orders do not adjust to actual parent fills anymore
User882915 		2021-03-03 20:09:51
Sierra Chart Engineering LPN LP 		3 617
SC Futures Order Routing/Data order update (Order reject)
vish100 		2021-03-03 19:44:21
John - SC Support LPN LP 		5 701
bridge to metatrader 5
msscba 		2021-03-03 19:21:39
User888583 LPN LP 		3 4796
Subinstance working orders
User156295 		2021-03-03 19:04:16
John - SC Support LPN LP 		17 1336
download of historical market depth data from SC not working
User12089 		2021-03-03 18:58:50
User12089 LPN LP 		2 1003
Difficulty reactivating data feed
todds 		2021-03-03 18:39:46
John - SC Support LPN LP 		1 623