File Menu

New/Open Historical Chart

Displays the Open File window. Historical Daily chart data files will be listed. To open a chart data file to create an Historical chart from it, select a file in the list and press Open. To create a new Historical chart for a symbol you do not have, type the symbol into the Filename box and press the Open button.

Multiple existing Historical Daily data files can be selected in the file list. When you press the Open button, Historical charts will be created for all of the selected symbols.

Historical charts are for Daily, Weekly, Monthly, Quarterly, Yearly bar charts and for charts that have a chart bar timeframe consisting of the specified number of Days.

It is supported to open charts for multiple symbols that you do not already have data files for. In the Filename box, enter the symbols using this format: "[symbol]" "[symbol]" and continue with remaining symbols. There can be any number symbol specified in a line this way. Example: "AB" "ABC". There is a single space between the symbols.

New/Open Intraday Chart

Displays the Open File window. Intraday chart data files will be listed. To open a chart data file to create an Intraday chart from it, select a file in the list and press Open. To create a new Intraday chart for a symbol you do not have, type the symbol into the Filename box and press the Open button.

Multiple existing Intraday data files can be selected in the file list. When you press the Open button, Intraday charts will be created for all of the selected symbols.

Intraday charts have a chart bar timeframe of any time timeframe. Usually 1 day or less. These are also used with Tick, Volume, Range, Reversal and Renko Bar Period Types.

It is supported to open charts for multiple symbols that you do not already have data files for. In the Filename box, enter the symbols using this format: "[symbol]" "[symbol]" and continue with remaining symbols. There can be any number symbol specified in a line this way. Example: "AB" "ABC". There is a single space between the symbols.

File >> Find Symbol

This command is for opening a Historical chart, an Intraday chart, or a Trading DOM, from a list of available symbols for the selected Data or Trading service. This command will display a window that lists the available symbols for the currently selected Data or Trading service. Choose the symbol from the list and press the appropriate button (Open Historical Chart, Open Intraday Chart, Open Trading DOM).

If you do not see the symbol in the list, then manually type it in to the Selected Symbol box on the Find Symbol window.

Symbols can also be added to the symbol list in the Find Symbol window by adding the symbol to the Global Symbol Settings.

Opening a New Chart that uses the Same Settings as the Active Chart

  1. Select a particular already open chart that you want to use the same settings as for the new chart.
  2. Select File >> Find Symbol.
  3. In the lists of available symbols, find and select a particular symbol you want to open a chart for.
  4. Press the Duplicate Active Chart button.

Open Trading DOM

This command opens the Find Symbol window. Select the symbol from the list of available symbols and then press Open Trading DOM. For complete documentation for Trade DOM windows, refer to the Chart Trading page.

Close Active Window

This command closes either the active chart window or Spreadsheet window. The active window can also be closed by pressing the X button at the top right of the window.

Open Chartbook

Displays the Open file window. Chartbook files will be listed. For more information, refer to Chartbooks.

New Chartbook

Creates a new Chartbook. For more information, refer to Chartbooks.

Close Chartbook

Closes the active Chartbook.

Close All Chartbooks

Closes all open Chartbooks.

New Spreadsheet

Creates a new Spreadsheet window. For more information, refer to Working with Spreadsheets.

New Quote Spreadsheet

Creates a new Spreadsheet which has Spreadsheet >> Quote Spreadsheet enabled. For complete documentation for Quote Spreadsheets, refer to Getting Quotes.

Open Spreadsheet

Displays the Open file window. Spreadsheet files will be listed. For more information, refer to Working with Spreadsheets.

New Quote Board

Open Time and Sales Window

Opens the Time and Sales Window for the active chart. A Time and Sales Window is associated with a chart and there must be an active chart to be able to open the associated Time and Sales Window. Otherwise, this command will be disabled. This command is also on the Chart menu. For more information, refer to Time and Sales.

Open Market Depth Window

Opens the Market Depth Window for the active chart. A Market Depth Window is associated with a chart and there must be an active chart to be able to open the associated Market Depth Window. Otherwise, the Open Market Depth Window command will be disabled.

This command is also on the Chart menu.

A Market Depth Window is a window that displays all of the available Bid and Ask price and quantity data for up to 50 levels. The number of market depth levels provided depends upon the number of levels provided by the exchange and could be limited by the particular Data or Trading service being used. Typically there are 10 levels provided. There are not usually more than 20 levels provided unless it is a Bitcoin market.

All of the Bid quantities and Ask quantities are summed and displayed at the bottom of this window.

Market Depth data is only provided when connected to the data feed with File >> Connect to Data Feed, and must be provided by the particular Data or Trading service you are using and for the particular symbol you have a chart or Trade DOM open for. Additionally, the market must be open for the symbol, to be receiving market depth data.

The text font in the Market Depth window is controlled by the Graphics Settings - Chart | Global >> Fonts >> Chart Text Font setting. For complete details, refer to Graphics Settings. Changes to the font setting may not go into effect for the Market Depth window until it is closed and reopened.

The colors in the Market Depth window are controlled by the following color settings in the Graphics Settings window.

  • Market Depth: Bid Gradient Start Color
  • Market Depth: Bid Gradient End Color
  • Market Depth: Ask Gradient Start Color
  • Market Depth: Ask Gradient End Color

There are various features in Sierra Chart which require Market Depth data. When connected to the data feed, when Market Depth data is required, you will see a message like this added to the Message Log: Requesting market depth updates for [symbol].

When connected to the data feed, when there are no longer any windows or features being used which require market depth data, then you will see a message like this added to the Message Log: Unsubscribed from market depth data for [symbol].

Not Receiving More than 1 Level of Market Depth Data

  1. Select Global Settings >> Data/Trade Service Settings >> SC Server Settings. Disable the Use Low Bandwidth for DTC Real-Time Data option. If this option is enabled, you you will see a message like this in the Message Log: SC Exchange Data | Market Depth data has been rejected for symbol: CL-201602-CME. Low bandwidth option enabled. | (Date-Time).
  2. In the case of using the TT FIX or AMP TT Net services, set Global Settings >> Data/Trade Service Settings >> Other Settings >> Requested Market Depth to Full Book. Reconnect to the data feed after changing this.
  3. Make sure Sierra Chart is connected to the data feed with File >> Connect to Data Feed.
  4. Make sure the data feed you are using supports market depth data for the symbol you want to see market depth data for. In the case of the Sierra Chart Exchange Data Feed, refer to the section about Adding Support for CME Market Depth Data.

Save

Saves the currently visible Chartbook if a chart window is active. Or saves a Spreadsheet if a Spreadsheet window is active.

In the case of when a Chartbook is saved, this means all of the charts that are within the visible Chartbook are saved at once. There is no need to go to each chart and save each one individually.

Save As

Displays the Save As window. Enter or select a Filename to save the active Chartbook or Spreadsheet as and press OK.

Save All

Saves all open Chartbook and Spreadsheet files.

Data/Trade Service Settings

Displays the Data/Trade Service Settings window.

Connect to Data Feed

When this command is selected, it will connect Sierra Chart to the Data server. If the service you are using Sierra Chart with supports Trading, then this command will also connect to the trade server at the same time. In some cases, depending upon the particular service you are using, the data and trade server is the same server.

If Connect to Data Feed is disabled, this means Sierra Chart is already connected to the server or servers, or it is in the process of connecting.

To cause an immediate reconnect if Sierra Chart is in the waiting to reconnect state, select File >> Connect to Data Feed.

To cause Sierra Chart to automatically reconnect to the data and trading servers when the connection is lost, enable Global Settings >> Data/Trade Service Settings >> Reconnect on Failure.

One way to determine if Sierra Chart is connected to the data feed is to look at the Status Bar on the Control Bar. If it is green, this indicates Sierra Chart is connected to the data feed. Refer to the image below.

Procedure to Reconnect to the Data and Trade Servers

If Sierra Chart is connected to a Data only service, then it is only connected to the market data server of the Data service you are using. If Sierra Chart is connected to a Trading service, then Sierra Chart will be connected to both a market data server and a trading server. These could be the same servers or separate. In almost all cases they are separate.

Follow the below procedure to reconnect to the market data and/or trading servers.

Select File >> Disconnect.

Select File >> Connect to Data Feed.

Disconnect

Disconnects from the data and trade servers. Or cancels the reconnect status if Sierra Chart is waiting to reconnect to the servers. This command will be disabled if Sierra Chart is already disconnected from the servers.

Print

Charts

Prints the active chart. When this command is selected, a window will open for controlling various print related options. There should be a button, such as Preferences/Properties, to open your printer driver window. In this window you can set the chart to print in Portrait or Landscape mode.

If the chart background color is not a light color already, then it will be converted to white when printing.

When printing, objects other than the background, if they are light, the color of them is darkened so they are more visible on the printed page.

When Global Settings >> General Settings >> Print Only In Black And White is enabled, all printing other than the background will be in black.

In the case where the chart background was not considered a light background and has been converted to white, colors which are considered very light are inverted to darker colors.

To print charts only in black-and-white, enable Print Only in Black-And-White in Global Settings >> General Settings.

In a chart window, there is a certain number of pixels between the chart bars. This number of pixels can be seen at the lower right of the chart.

When printing, usually printers have a much higher resolution and also will have a different height to width ratio than the chart window. The ratio between the printer width and the chart window width is calculated and this ratio is multiplied by the bar spacing in pixels. When printing, this new bar spacing in pixels is used. This can alter the first Date-Time that you see in the chart when printed. This cannot be changed.

If you need to be able to see exactly the same number of bars when printed as the chart window, then select Edit >> Copy to Chart.bmp. This will open up the exact chart in Microsoft Paint and it can be printed from there. It is only reasonable to do this if the chart has a white background.

Spreadsheets

Printing Spreadsheets is currently not supported.

Resolving Printing Problems

Sierra Chart does properly print charts following the specifications of the Windows API for printing.

If there is a problem with this, most likely it is going to be with the printer driver you are using even if you can print from other programs. In the case if there is a problem, the current driver you are using is unable to print the data that we have given the operating system which then in turn gives it to the driver.

Our recommendation, is to remove the existing printer driver for the printer you are using and install a new one through the Microsoft Printer Control Panel. Use the standard one provided by Microsoft.

To confirm that Sierra Chart is printing correctly, print to the Microsoft XPS Document Writer.

After printing to the XPS Document Writer, open the XPS document that has been created and you will see the printed chart. After opening the XPS document, you can then print it through the XPS viewer.

Data/Trade Service Settings

Displays the Data/Trade Service Settings window.

Most Recently Used Files

On the right side of the File menu, you will see a list of the most recently opened files. Select a file to open it. Open All will open all of the files in the list.

Clear Recent File List

Clears all of the recently open files on the right side of the File menu. This is useful to clear files you do not want to open when using the Open All command on the menu.

Exit

Closes all windows and exits Sierra Chart. You will be prompted to save your Chartbooks and Spreadsheets if Global Settings >> General Settings >> Display Save All Option on Exit is enabled.


*Last modified Thursday, 15th September, 2016.