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Direct MessagesDate/Time: Mon, 05 Jun 2023 14:12:44 +0000
help with activation by phone number
View Count: 251
| [2023-01-17 11:23:17] |
| User990121 - Posts: 1 |
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Dear support i have recently made an account in sierra and when i went for activation via SMS,i did not receive any text message. and when i tried to re-enter my phone and i got this message: {"ERROR":"Failed to send code to number. SMS already sent for account."} please help me with my trial activation |
| [2023-01-17 15:49:15] |
| John - SC Support - Posts: 24573 |
|
We have activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-25 18:27:05] |
| User473312 - Posts: 1 |
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Hi Support I'm getting the same error message when I enter my mobile number {"ERROR":"Failed to send code to number. SMS already sent for account."} Could you activate my trial account please |
| [2023-01-25 21:41:51] |
| John - SC Support - Posts: 24573 |
|
User473312: We have set your account to be an Activated Trial. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-28 19:27:09] |
| nate_at_sierra - Posts: 1 |
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Hi Support I'm getting the same error message when I enter my mobile number {"ERROR":"Failed to send code to number. SMS already sent for account."} Could you activate my trial account please |
| [2023-01-29 04:16:56] |
| |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-30 13:24:59] |
| 20025114 - Posts: 2 |
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Hi, I need help with trial. The sms didn't arrive. Can you help me?
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| [2023-01-30 18:50:25] |
| John - SC Support - Posts: 24573 |
|
20025114: We have set your account to an Activated Trial. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-05 12:40:52] |
| User273939 - Posts: 1 |
|
Hi, ยด Same issue here: {"ERROR":"Failed to send code to number. SMS already sent for account."} Can you please activate my account? Thank you. My account name is: pedroghira |
| [2023-03-05 19:44:44] |
| Sierra_Chart Engineering - Posts: 8709 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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