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Support Board

Date/Time: Thu, 25 Apr 2024 05:28:26 +0000

How to Post a Message for Support

Information for Transact Users for Versions 2354 and Higher

View Count: 20181

[2022-04-21 12:10:36] #25 [Go To First Post]
Stage 5 Trading - Posts: 152
Hi Bogdan, That sounds fantastic! The easiest way to transfer the funds into your Stage 5 account would be to request a direct wire transfer from Transact to your account with Stage 5 at Advantage Futures. You should be able to request this directly with transact by sending them the wire instructions. If you have any questions or would like any assistance please let us know. We are here to help. Once you transfer the funds, we will activate your account and then you will be able to trade through Sierra Chart Teton Order Routing and hopefully save money with the lower commissions! If you have questions or would like any further details, please feel free to call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-04-21 13:38:31] #26 [Go To First Post]
User657856 - Posts: 61
Therefore, please send me what to write a transact regarding this transfer: account number Bank name transfer title and everything you need. Sincerely Bogdan Nominaniuk (52575)

[2022-04-21 13:41:31] #27 [Go To First Post]
Stage 5 Trading - Posts: 152
Hi Bogdan, We will send this over shortly! Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results. Date Time Of Last Edit: 2022-04-21 18:40:42

[2022-04-21 23:58:04] #28 [Go To First Post]
User139065 - Posts: 20
Anthony, What is the intraday margin at Stage5 for CME products? I currently have $500 with TransAct\Infinity Futures. Date Time Of Last Edit: 2022-04-21 23:58:46

[2022-04-22 05:41:46] #29 [Go To First Post]
User657856 - Posts: 61
I do not understand the last answer. "Anthony, What is the intraday margin at Stage5 for CME products? I currently have $500 with TransAct\Infinity Futures. " Bogdan Nominaniuk

[2022-04-22 11:39:31] #30 [Go To First Post]
User201106 - Posts: 61
Anthony Giacomin, Please provide your margin arrangement details with Advantage. I do not see their margin requirements for Day, Night & Maintenance listed on their website. Thank You

[2022-04-22 12:23:43] #31 [Go To First Post]
Stage 5 Trading - Posts: 152
Please see the below and let me know if you would like any additional products clarified. MCL: $105 CL: $1,230 MES: $65 ES: $650 GC: $1,200 NQ: $900 YM: $480 Keep in mind that Intraday Margin is a double-edge sword. The lower the intraday margin the higher the leverage and larger your PnL swings. If you open an account you will receive $0.20 per side commissions on the micros and $0.45 commissions on non micros plus exchange and regulatory fees. If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-04-22 13:32:23] #32 [Go To First Post]
User657856 - Posts: 61
I don't know if I understand it well. For micro, the minimum amount is $ 105 With Gold GC the minimum amount is $ 1,200. I have $ 700 in my transactAct. How much will be left after the transfer ............? Bogdan Nominaniuk

[2022-04-22 13:48:31] #33 [Go To First Post]
Stage 5 Trading - Posts: 152
Hi Bogdan, The minimum to open the account is $100-$200. The minimum account balance to trade is $200. If the account is in a position that causes the NLV to drop below $200 the position should be liquidated and the account locked from live trading until additional funds are received. The per contract intraday margin is what you need in your account to trade that specific product. MCL: $105 CL: $1,230 MES: $65 ES: $650 GC: $1,200 NQ: $900 YM: $480 For example, if your account balance is $500 you can trade up to 4 MES $500/$105 = 4.76 contracts which would be rounded down to 4 contracts max. I hope that helps. Please let me know if you have any questions or we can provide further detail. Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-04-22 14:38:38] #34 [Go To First Post]
Stage 5 Trading - Posts: 152
I may be able to help explain it better with the following information. How much would you plan on depositing? What products do you plan on trading? What would be your max position size? Let me know when you have a chance, so I can better assist you. Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-04-22 15:03:37] #35 [Go To First Post]
User657856 - Posts: 61
As I already mentioned, I have a trasact $ 722 for sale. I do not know how much of this will be left after the transfer. I plan to trade mickro gold at the beginning, and when I have a little more money, I want to trade CME gold. I trade with one contract. Sincerely Bogdan Nominaniuk

[2022-04-22 15:30:21] #36 [Go To First Post]
Stage 5 Trading - Posts: 152
Hi Bogdan, I must have missed that you provided your account funding before. Currently, Micro Gold Futures have an intraday margin of $144 per contract. On a $700 account you would be able to trade a max position size of 4 Micro Gold contracts. Please note that margins are subject to change if the CME raises or lowers their exchange margin for the product. Since you will only be trading one contract you should be in good shape. Please let me know if there is more we can do to assist. Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-04-26 05:56:32] #37 [Go To First Post]
User657856 - Posts: 61
Good morning. I have sent you a message that I wish to join you as a broker. You were very happy, you even called me. You also offered to help complete the transition from TransactAct to you. I asked you for the bank transfer account number, bank name and other things that are needed to send money. I have not received such data. I expect problems from TransactAct. The contract concerned the account from which the money was sent to them over 8 years ago. I'm afraid they'll say they can only give money back to that account. This is due to the relatively long waiting time for the transfer and with very high shipping costs. On top of that, I expect TransactAct to take a large commission and not leave much of that money. I expect decisive and simple help from you. We have to deal with it this week. Kind regards Bogdan Nominaniuk

[2022-05-03 14:32:13] #39 [Go To First Post]
Edge Clear - Posts: 17
@Stage 5 Trading In the interest of protecting the trader mentioned in your post #38, we would like to alert you that the link shared by your broker exposes PII and should be deleted immediately. As a friendly competitor invested in the integrity of all customers and in compliance with ISSP/cybersecurity regulations, please edit your post to remove this link. The link is shown here: https://downloads.edgeclear.com/webassets/2022-04-26_S5_PII_exposure.jpg Thanks, Morad Askar (aka FuturesTrader71) Founder and CEO Edge Clear LLC Innovative. Transparent. Trader-Inspired. Derivatives trading is not suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-06-14 22:10:31] #40 [Go To First Post]
User802014 - Posts: 30
I am currently with Transact and am trading for multiple accounts via a block account. I am now due for more usage time and am learning that I may not be able to continue with Transact? I am trading an automated system and have had no issues with Transact (have all the bugs worked out) and am concerned about moving to a newer version of SC as well as having to migrate all of the accounts to a new broker with new order routing. I could use some guidance here on the best way to proceed without being down for too long. Thanks for your help!

[2022-06-14 22:24:12] #41 [Go To First Post]
Edge Clear - Posts: 17
Hi @User802014, Making a move is always a transition that brings concerns. We get that this change raises questions for you. Although we don't know the details of how your systems are coded within Sierra, please rest assured that we have the expertise within our team and the support from the team at Sierra to make this as smooth as possible. Please visit us at https://edgeclear.com/sierra and we will assign a dedicated broker to you. Thanks, Edge Clear LLC Innovative. Transparent. Trader-Inspired. Derivatives trading is not suitable for all investors. Past performance is not necessarily indicative of future results. Date Time Of Last Edit: 2022-06-14 22:25:59

[2022-06-23 16:55:13] #42 [Go To First Post]
Stage 5 Trading - Posts: 152
Good afternoon traders! Checking in to see if anyone has any questions or if Stage 5 can help any traders transition to Sierra Chart Teton Order Routing. We are here to help, so please feel free to ask. The only bad question is the one not asked. ;-) Keep in mind, trader's can open an account At Stage 5 for as little as $100 and you will receive $0.20 per side commissions on the micros and $0.45 commissions on non micros plus exchange and regulatory fees. If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-08-03 19:33:20] #43 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
Historical data support when using the Transact trading service with older versions of Sierra Chart, is going to be discontinued as of August 20, 2022. This date has been moved back from September 3, 2022 due to technical reasons which are not in our control. When that happens you will need to begin to use the Denali Exchange Data Feed for both historical and real-time data: Denali Exchange Data Feed There will be no cost for the exchange fee for the first month and we can give you the first month free for the Denali Data Feed And once again we strongly recommend moving to Teton Order Routing: Sierra Chart Teton Futures Order Routing And Sierra Chart has this three months free offer: 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-07 02:03:59

[2022-08-03 20:10:41] #44 [Go To First Post]
Edge Clear - Posts: 17
Traders, With the historical data support coming to an end for Transact users per Post #43, we strongly recommend making the switch and giving yourself time to see that the Denali feed combined with Teton Order Routing, in our opinion, is the superior solution when using Sierra Chart. We are a team of experts when it comes to setting you up for the best experience possible with Sierra Chart. The process of transferring your account and maintaining consistency in your market data and process is quick and effortless with Edge Clear. Please go to our dedicated Sierra Chart page here: https://edgeclear.com/sierrachart Each of our traders is assigned a personal broker who will be the point of contact going forward. We look forward to welcoming you as a member! Edge Clear LLC Innovative. Transparent. Trader-Inspired. Derivatives trading is not suitable for all investors. Past performance is not necessarily indicative of future results. Date Time Of Last Edit: 2022-08-04 18:16:27

[2022-08-04 08:24:11] #45 [Go To First Post]
Rnn - Posts: 49
hi, I'm still getting this window automatically opened after loading sierra - can u pls remove the popup

[2022-08-04 11:57:58] #46 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
Regarding post #45 follow the instructions below: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Edit >> Translate Symbols to Current Service) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-04 11:58:20

[2022-08-07 02:05:26] #47 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
Historical data support when using the Transact trading service with older versions of Sierra Chart, is going to be discontinued as of August 20, 2022. This date has been moved back from September 3, 2022 due to technical reasons which are not in our control. For complete details, refer to post #43: Information for Transact Users for Versions 2354 and Higher \| Post: 315898 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-08-08 13:06:36] #48 [Go To First Post]
Stage 5 Trading - Posts: 152
In addition to the low commission rates for transitioning your account to Stage 5 with Teton Order routing, we are also able to provide traders with 3 months free Sierra Chat as well. I believe this is a great time to make the move and Stage 5 is here to help! You can open an account for as little as $100 and you will receive $0.20 per side commissions on the micros and $0.45 commissions on non micros plus exchange and regulatory fees. If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ If you are ready to move to the Teton Order Routing solution right away, we invite you to complete an application by clicking the blue button at the top of the https://stage5trading.com/ page that says Introducing Sierra Chart Teton Order Routing - Click Here to Open an account Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.

[2022-08-11 06:58:10] #49 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
The prior post has been deleted. We do not need our users promoting a service, Transact, that we do not want to support or have our users continue to use. This is not good news at all. We are just simply just trying to be accommodating as much as possible. And honestly, after we read that post, we may decide to terminate Transact support for all users, at the end of September. We may very well decide to do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-11 06:59:31

[2022-08-11 13:14:16] #50 [Go To First Post]
Sierra_Chart Engineering - Posts: 14076
Tentatively we have made a decision to terminate support for Transact for all Sierra Chart users no later than the end of October 2022. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-15 09:52:08

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