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Date/Time: Wed, 07 Dec 2022 10:52:00 +0000



[Locked] - 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading

View Count: 4685

[2022-09-01 12:37:57]
Sierra_Chart Engineering - Posts: 5517
Could you advise how to receive DELAYED data on the second connection then?
Refer to:
Sierra Chart Teton Futures Order Routing: Using Delayed Market Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-01 13:50:15]
User361939 - Posts: 109
Previously i was using Transact data - no problem with working.

Today i was forced to use Sierra 2430 with Denali.

First log in was ok i open my standard charbook for 6E . Data has been download and everything works ok.
But when i restart platform and open charbook with 6E - SIERRA crashed.

When i removed SCID file for 6E And Start again sierra everything works again fine(but downloading of data needs to be proceed) but if i shut off platform and start again platform crashed.

I can record video if that help you. Maybe this is issue with sierra version. As i know e.g 2352 works good with Denali but from some reason even though i can rollback to this version 2352 i am being forced to install newest sierra version .
How can i fix this?
[2022-09-01 14:09:10]
Sierra_Chart Engineering - Posts: 5517
What exactly do you mean by this?:
- SIERRA crashed.

And start a new thread about this. We are locking this thread.

You could provide a video but generally we do not like those but go ahead in this case. Or we can do remote assistance session and look at the problem.

We suspect the problem could be related to:
High CPU Usage | Inactive User Interface | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-01 14:20:12
[2022-10-27 07:59:07]
Sierra_Chart Engineering - Posts: 5517
We are going to be ending the 3 months free offer, at the end of November 2022.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-27 07:59:15

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