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Date/Time: Mon, 15 Aug 2022 10:37:24 +0000



[Sticky] - 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading

View Count: 1130

[2022-07-31 09:39:06]
Sierra Chart Engineering - Posts: 104220
At this time Sierra Chart has discontinued support for Gain Capital, Transact and CTS in newer versions of Sierra Chart.

This is part of phasing out services which we do not want to support for various reasons. These reasons include not wanting to support so many different services which make support difficult for Sierra Chart and results in poor quality of service to users. Removing support for substandard services. Removing support for services which are minimally used. Cleaning up the Sierra Chart code base. And focusing on our own services so that we can provide the best quality and lowest cost services to our users..

Effective as of August 1, 2022, if you have an account with Gain Capital or Transact or you are using CTS, and then you move to or begin to use Teton order routing and you are not already using Teton order routing, we will give you 3 months free of Sierra Chart of the current service package you are using.

Information about Teton Order Routing:
Sierra Chart Teton Futures Order Routing

If you have a need to trade EUREX or ICE, then you will need to use Rithmic, CQG or Interactive Brokers for those particular markets. You can still use Teton Order Routing for CME Group and this is what we recommend.

So this offer applies to users who will be trading CME Group. If you are trading only EUREX, or other exchanges, then you cannot take advantage of this offer.

This offer can change at any time. Best to take advantage of it as soon as possible.

If you have questions, just let us know in this thread.

If you want to take advantage of this offer, let us know when you begin to use Teton Order Routing and tell which broker you are using Teton Order Routing through and your account number.

We will check with the broker to confirm and then we will add three months of usage time to your Sierra Chart account.

----

If you are with Transact, be aware that historical data support maybe ending sooner around August 20, 2022 (This is only an estimate and can change):
https://www.sierrachart.com/SupportBoard.php?PostID=315898#P315898

This date has been moved back from September 3 due to technical reasons which are not in our control.
----

Update 2022-08-10.

Some users may be confused, and think that support for Transact is being cut off, around the end of August or beginning of September.

This is not the case at all.

There is no cutoff date.

The actual cut off for Transact users has not been planned and if that happens would be more than a year from now.

What will be disabled is historical data and that will be close to the beginning of September. Not necessarily August 20.

At that time we just need to change your Service Package to 10 which we will do for free for 60 days. This will give you access to the Sierra Chart Denali real-time and historical data feed.

If you are already using Service Package 10, 11 or 12 you are all set.

And then you just have an additional cost of about 1 to 3 USD per month for the exchange fee for real-time data from our data feed.

So there is no reason to be stopping Sierra Chart. We have you well covered at this time. There simply is no reason to be discontinuing with Sierra Chart.


And furthermore we have superior order routing available through our Teton order routing but you do not have to use it now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-10 17:03:39
[2022-07-31 15:08:19]
User139065 - Posts: 13
I currently have an active account with TransAct.
I have also opened an account with Amp in preparation for when they can support Teton Order Routing.
Because it seems none of the broker options listed at Sierra Chart Teton Futures Order Routing can match the day trade margins that TransAct or AMP offers.

When will SC be allowing AMP to use Teton Order Routing?
[2022-07-31 16:03:27]
Sierra Chart Engineering - Posts: 104220
This is hard to estimate, but we would think it would be sometime in the fall of 2022.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-31 17:06:30]
Stage 5 Trading Corp. - Posts: 29
As a former Infinity Futures Broker, I fully understand the annoyance of changing brokerage firms. With that being said, Stage 5 takes great pride in helping Transact/Infinity traders transition as seamlessly as possible. Personally, I believe the best solution would be to switch to Sierra Teton Order Routing with Denali for real time and historical data. This is all maintained by Sierra directly, which I feel provides great benefits to traders as Sierra can focus on enhancements instead of maintenance of other third party order routing feeds. In addition, I feel it is the best overall quality and value for traders.

Stage 5 can offer competitive intraday margins that are close to AMP’s intraday margin. Please reach out to a broker for more detail and information. I think you will find them to be competitive and hopefully meet your trading strategies needs.

You can open an account for as little as $100 and you will receive $0.20 per side commissions on the micros and $0.45 commissions on non micros plus exchange and regulatory fees.

Please feel free to contact us and we will gladly assist you with any questions you may have and/or the process of transitioning your account and hopefully helping you improve your current trading solution. We would be able to provide some DOM chartbook layouts that will hopefully be more in line with what you are accustomed to. In addition, we would be more than happy to have a remote session to help get you setup with the new layouts.

If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/

If you are ready to move to the Teton Order Routing solution right away, we invite you to complete an application by clicking the blue button at the top of the https://stage5trading.com/ page that says Introducing Sierra Chart Teton Order Routing - Click Here to Open an account

Thank you,
Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-07-31 22:20:01]
User90125 - Posts: 536
I'm a long time Transact User, dating back to 2007. Can you look at the attached pdf and comment on whether your margins are competitive with what Transact is currently offering its customers?

Thanks in advance.
attachmenttransact_futures_contract_details[1].pdf - Attached On 2022-07-31 22:16:19 UTC - Size: 99.95 KB - 56 views
[2022-08-01 09:57:19]
Sierra Chart Engineering - Posts: 104220
Regarding post #5, contact the brokers directly about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-01 14:29:40]
Stage 5 Trading - Posts: 112
Hi @User90125,

Thank you for providing the product listing from Transact. What products do you trade? I will confirm those numbers for you asap.

Let me know when you have a chance and thank you!

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-08-01 18:48:26]
Stage 5 Trading - Posts: 112
Hi Rnn,

Is your account with Stage 5? If so, please DM me and we will help you resolve this issue.

Thank you,

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-08-01 19:20:48]
Rnn - Posts: 43
Sierra Chart Engineering - I need help pls - im getting 10 min delayed data instead of live - its only from today since the change with gain capital
please dm me
[2022-08-01 19:31:17]
Sierra Chart Engineering - Posts: 104220
You need to go back to version 2416 or earlier. Instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-03 12:53:32
[2022-08-01 19:47:11]
Rnn - Posts: 43
thanks, pls confirm the dm - i have few question about setting the new data feed so i can use the newest versions
[2022-08-01 20:01:06]
Rnn - Posts: 43
i went back to 2416 - still 10 minutes delay and now im not getting streaming data at all
Date Time Of Last Edit: 2022-08-03 12:54:03
[2022-08-02 16:15:05]
Sierra Chart Engineering - Posts: 104220
Regarding post #13 are you still having a problem with this?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-03 14:26:31]
Rnn - Posts: 43
no, since i changed it to Denali data feed, thanks
[2022-08-09 15:32:02]
User628 - Posts: 17
I changed from Gain to Denali. Broker is Dorman. Do I still get the 3 months? Do I have to use service package 10?
[2022-08-09 16:32:26]
Stage 5 Trading - Posts: 112
Hi Trader,

Great news about switching your account to Teton. Did you open your account at Dorman with Stage 5? If so, let us know and we will submit the request for the 3 months free.

Thank you,
Anthony

Anthony Giacomin
Stage 5 Trading

Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-08-09 16:37:08]
User628 - Posts: 17
Yes I did. Stage 5. Talked with Kevin.
[2022-08-09 16:39:55]
Stage 5 Trading - Posts: 112
Excellent, I will circle back with you shortly.

Best,
Anthony

Stage 5 Trading


Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
[2022-08-10 01:53:11]
User628 - Posts: 17
I downloaded the current version 2422 and am getting delayed data
[2022-08-10 06:00:56]
Sierra_Chart Engineering - Posts: 2989
This is resolved for your account. You will have real-time data in about two minutes.

We activated the top of book data here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-10 06:01:06
[2022-08-10 14:15:29]
User628 - Posts: 17
Now i have no data coming through. Also my weekly chart has only a few months of data
[2022-08-10 16:20:12]
John - SC Support - Posts: 17966
Make sure you have everything setup for the Teton Order Routing Service by going through the Setup Instructions starting at Step #6 at the following link:
Sierra Chart Teton Futures Order Routing: Setup Instructions

Once you have everything setup to connect to the Teton Order Routing Service, then open your Chartbooks and select Edit >> Translate Symbols to Current Service. This will ensure that you have the correct symbols for the Teton Order Routing so you can get the data properly.

With regards to the Weekly chart, make sure it is a Continuous Futures Contract chart. Refer to the information here:
Continuous Futures Contract Charts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-10 18:53:13]
Sierra_Chart Engineering - Posts: 2989
Update 2022-08-10.

Some users may be confused, and think that support for Transact is being cut off, around the end of August or beginning of September.

This is not the case at all.

There is no cutoff date.

The actual cut off for Transact users has not been planned and if that happens would be more than a year from now.

What will be disabled is historical data and that will be close to the beginning of September. Not necessarily August 20.

At that time we just need to change your Service Package to 10 which we will do for free for 60 days. This will give you access to the Sierra Chart Denali real-time and historical data feed. The cost for Service Package 10 is going to be 36 USD per month before discount. So if you are using Service Package 3 currently, then your cost goes from 26 USD per month to 36 USD per month. This is still a very low price.

If you are already using Service Package 10, 11 or 12 you are all set.

And then you just have an additional cost of about 1 to 3 USD per month for the exchange fee for real-time data from our data feed.

So there is no reason to be stopping Sierra Chart. We have you well covered at this time. There simply is no reason to be discontinuing with Sierra Chart.


And furthermore we have superior order routing available through our Teton order routing but you do not have to use it now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-10 18:54:52

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