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Date/Time: Fri, 28 Feb 2020 14:43:39 +0000



Denali Data Feed

[2019-10-23 17:57:45]
User135370 - Posts: 13 | Ending Date: 2020-02-29
Why does it take sooooo long to connect to Denali Data Feed. I applied through AMP, Sierra sends me agreements to complete Hours ago which I have done then nothing, hours later still waiting.

Can anyone help
[2019-10-23 20:47:36]
SC Support - Posts: 267 | Ending Date: 2020-08-22
I will email you to set-up a quick call.
[2019-10-23 22:00:20]
Sierra Chart Engineering - Posts: 81578 | Ending Date: 2020-06-09
The Denali Exchange Data Feed is active on your Sierra Chart account at this time. The problem is probably because you need to connect to a live trading account to authorize the CME data:
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#IntegrationWithTradingServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-10-23 22:01:54
[2020-01-16 22:07:54]
JDP6 - Posts: 4 | Ending Date: 2021-02-06
I am only using sierra chart for charting/data. i do want real time data. i am trading the /ES. what is the best data feed for this? is it Denali and if so which exchange should i activate? i need access to market profile.
Date Time Of Last Edit: 2020-01-16 22:08:09
[2020-01-16 23:21:08]
Sierra Chart Engineering - Posts: 81578 | Ending Date: 2020-06-09
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#UnderstandingAccessingDataFromCME (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)

Also refer to:
https://www.sierrachart.com/index.php?page=doc/EasySolutionToCMEFundedTradingAccountRequirement.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-16 23:35:35]
JDP6 - Posts: 4 | Ending Date: 2021-02-06
i am using think or swim; i am seeing that wont work;

i did just apply for the AMP account. that seems to be the easiest solution.

if i fund the AMP account; do i need to activate the denali exchange feed ($25/month) still and then activate the full CME group service ($15.75/month) or since i have AMP i wont need to do this? im a bit confused on this.

thank you
[2020-01-17 00:01:48]
Sierra Chart Engineering - Posts: 81578 | Ending Date: 2020-06-09
When you set up the AMP account you do need to pay for the Denali exchange data feed and the exchange fee still, but you can choose the $20 option for the Sierra Chart order routing service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-01-28 10:16:00]
wetro - Posts: 80 | Ending Date: 2020-03-03
Active Service: 3 - Standard - Active until: 2020-02-14 23:59:59 UTC
i have an active denali package .. but i haven't activated it yet because i don't know how? now i have demo cqg still day 2 .. how do i start using data feed today? thank you
[2020-01-28 18:52:08]
Sierra_Chart_Engineering - Posts: 537 | Ending Date: 2020-11-26
With Regards to Post #8:

You can either get the Denali Exchange Data Feed through AMP or directly through Sierra Chart. It will be the same cost in either case. The only difference is who you pay. If you want to set it up through AMP, then let them know and have them take care of it.

If you want to pay for the data feed directly to Sierra Chart, then follow these instructions:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions

You can also use the Delayed exchange data feed:
https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2020-01-28 18:54:41
[2020-01-29 08:23:40]
wetro - Posts: 80 | Ending Date: 2020-03-03
already paid you to the control panel $ 26 data feed I put you first sentence. I don't know how to use it

"Active Service: 3 - Standard - Active until: 2020-02-14 23:59:59 UTC"
[2020-01-29 13:41:43]
SC Support - Posts: 267 | Ending Date: 2020-08-22
Hi Wetro, can we give you a call to speak about this when you have time today?
[2020-01-30 14:02:15]
wetro - Posts: 80 | Ending Date: 2020-03-03
i don't speak english unfortunately ,, i use google translator
[2020-01-30 15:10:28]
SC Support - Posts: 267 | Ending Date: 2020-08-22
Hi Wetro, going back to your first question about activating Denali, if we broke it down into steps the first step from here is to complete the Market Data Agreements. Be sure to use your full name, as it would appear at AMP.

Next step: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements


Documentation for Denali:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php
[2020-02-05 09:44:03]
wetro - Posts: 80 | Ending Date: 2020-03-03
i did it all. i clicked and edit --- translate symbol to curent service ..
put sc data all service..i connect but the graph doesn't go live just update con-dis ... is that so normal?
[2020-02-05 10:08:53]
Sierra Chart Engineering - Posts: 81578 | Ending Date: 2020-06-09
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#UnderstandingAccessingDataFromCME (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-02-05 15:57:20]
SC Support - Posts: 267 | Ending Date: 2020-08-22
Hi Wetro, we can't accommodate you with Non-Professional access to the Denali, you insist on providing a Fake Name and likely Fake Address even though we have asked you politely many times. We find this disappointing.
[2020-02-21 03:21:51]
wetro - Posts: 80 | Ending Date: 2020-03-03
i'm sorry, i tried to try sierra dll after the pause because of problems with dll custom 32 bit study, i did the same to broker like every year Non-Professional access.I thought it was solved.a data on sc board is from when i tested the sierra chart platform 1 time..so tell me what to do now because i didn't use the paid period at all ,, thanks in advance

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