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Direct MessagesDate/Time: Sun, 05 May 2024 09:45:11 +0000
Moving targets altogether
View Count: 1458
| [2018-09-24 14:24:28] |
| User240655 - Posts: 26 |
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Hello, I would like to ask you about managing multiple contracts. I am trading four contracts from the chart and would like to be able to move the targets all together. I have two parts on and need to drag and move the targets together for each part instead of having to move them individually. Could you please tell me how to set it in SC? Thank you. |
| [2018-09-24 19:31:48] |
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This is explained here: Order Types: Move Attached Targets to Price Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-25 21:26:38] |
| User240655 - Posts: 26 |
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Thank you. I saw this one but it doesn't quite solve my problem. I trade from the chart. I would like trade four contracts in two parts. Two contracts for P1 and two contracts for P2. When I get filled, I would like to be able to drag P1 and reposition it and then drag P2 and put it wherever I need to. But the problem is that after I get filled, when I try to move them (P1 together, P2 together) they go one by one (so I have to click and drag four contracts one by one, instead of clicking just twice to move P1 and P2). It goes the same for the stop. I need to click twice instead of just once. When I try it in the sim, it works fine, just as I want it to work. But it behaves as four individual contracts when I trade live. Maybe I set it incorrectly in the chart trader. I have it set as follows: Target 1 / 15T / Qty:2 / Lmt / P: 150.00 Target 2 / 35T / Qty:2 / Lmt / P: 300.00 Stop All / 15T / L: 300.00 Thank you. |
| [2018-09-27 06:38:58] |
| User240655 - Posts: 26 |
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Could anyone help me with this please? Thank you. |
| [2018-09-27 14:30:32] |
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This is because CQG is breaking up the order. There are two things you need to do. You need to update to the current version of Sierra Chart: Software Download: Fast Update If that does not solve the issue, then disable this option: Global Trade Settings Windows: Use Server Side Bracket Orders (if supported) (Global Settings >> General Trade Settings >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-27 14:30:59
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| [2018-09-27 15:58:38] |
| User240655 - Posts: 26 |
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Thank you for your reply. Does that mean that I have no other choice but use Client side OCO only with CQG? |
| [2018-09-27 18:58:58] |
| User240655 - Posts: 26 |
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I have heard that the latest version of SC with CQG no longer supports Server side OCO, is that correct? If so, what alternatives would you suggest for me to be able to have Server side OCO and be able to drag/drop all targets on the same price all at once? Thank you? |
| [2018-09-27 22:32:35] |
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This issue may be resolved in the latest version after we made a change after asking CQG about this. The latest version does support server-side OCO with CQG when using CQG FIX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-28 07:44:57] |
| User240655 - Posts: 26 |
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Thank you for your response. Just to make sure I understand it right, when I updated to the latest version and am connected using CQG FIX, I can leave the Server-side OCO enabled, is that correct? And my biggest problem, the single click drag/drop of all orders on the same price, will that work? In other words, I don't have to change anything, is that what you are saying? (yesterday you advised me to disable Server-side OCO, so I am a little puzzled now) I'm asking because the drag/drop problem only shows when I enter the market live, so it is a little tricky. That is why I am trying to make sure it will work all right when I enter next time. |
| [2018-09-28 07:48:30] |
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We do not know if you will have the described problem or not when using CQG server-side bracket orders, in the current version or not. We have no way to test this because as you said, it does require a live trade. You just have to try it and see.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-28 07:54:32] |
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For reliable server-side bracket orders, use the CTS connection: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-28 14:02:38] |
| User240655 - Posts: 26 |
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I tried to modify the contracts again now while I was in a live trade and it still does not funcion as it should. I cannot afford to be trying live if it works or not. Could you suggest how to solve the problem? With the CTS connection, would I be surely able to modify the targets as I want to? Compared to CQG, what is the quality like? I need high-quality,accurate data. I use very low timeframes. Thank you. |
| [2018-09-28 18:18:01] |
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We do have a proper solution to offer with reliable server-side bracket orders and we have had it for quite some time now. The cost will be about 50 USD a month plus exchange fees. The solution does use CTS and the data feed is of the very best quality. It is our own data feed: Sierra Chart Exchange Data Feed Based on user feedback it is a better data feed than CQG. Let us know if you want to proceed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-28 18:19:31
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| [2018-09-28 18:35:00] |
| User240655 - Posts: 26 |
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Thank you for your reply. 1) Ok, it sounds like it is a very good datafeed. I do not pay anything for SC as it is via AMP. I only trade one market (Emini Nasdaq), would that make the price any lower? 2) I was quite happy with SC/CQG and had no problems with it as long as I was trading no more than 2 contracts. Regarding the CQG breaking the orders...could you please tell me why this is happening and if you can solve this problem? It is hard for me to imagine that someone with SC/CQG trading say 20 contracts would have to click 20 times to move the orders. Thank you for your help. |
| [2018-09-28 18:45:28] |
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1. No, the price cannot be made any lower. 25 USD of that is for the data feed. 2. Clearly we cannot solve this problem. It would seem to be because CQG is creating additional orders from individual order fills of the order. We have never seen anything like this before with any other trading service we have ever worked with. It is hard for me to imagine that someone with SC/CQG trading say 20 contracts would have to click 20 times to move the orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-28 18:46:28
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| [2018-09-28 19:30:21] |
| User240655 - Posts: 26 |
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1. Thank you for the info. I will think it over and decide after the weekend. 2. Thank you for shedding some light on this issue. I totally understand your situation and I am glad to know that you do understand the problems we face as users in relation to this. You are right, this is ridiculous. I have spent the whole week trying to find the way out of this. I hope I will solve it next week and will be able to focus on trading again. Thank you for all your help, appreciate it. |
| [2018-09-28 20:06:32] |
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It really is ridiculous because there can be no logical reason why an order then results in numerous other orders because of multiple fills. There is complete loss of tracking in that case. And we have never seen this type of behavior with any other trading service we have worked with. We have specified the correct flags for these types of orders and yet we still see the behavior. And we are also working on implementing an alternative solution with TT as well. Thinking about the pricing, the pricing was based on using a direct Sierra Chart account because that solves a lot of billing related issues. If you want to save some money with this, our recommendation is to go with CTS for now and then when we have the TT solution out in about 60 days that will lower the cost. It may lower the cost to about $30 per month but we are not totally sure of the exact amount. And for anyone else reading this, this is the whole reason why CQG server-side bracket orders were pulled and they are going to be reviewed again and most likely get pulled. But not likely until we get the TT solution out and then we will pull them, and hold firm. But ultimately it was AMP who came to us who put pressure on this get these back again. But this kind of behavior with these bracket orders, is completely unacceptable and really makes us look bad because the user is not going to know the origin of the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-28 20:19:33
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| [2018-10-01 06:56:55] |
| User240655 - Posts: 26 |
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Thank you for your reply. I have decided to try CTS until the TT solution is out and then I will see. May I just ask what exactly I should activate when I only trade Emini Nasdaq? |
| [2018-10-01 13:35:43] |
| User240655 - Posts: 26 |
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I am now filling out the Live Trading Platform Setup Request Form as requested by AMP. Could you please tell me which one I need to choose to have the Sierra Chart Real-time data feed enabled? CTS - T4 or Sierra CHart - CTS - T4 - $10 per month + $0.10 per contract Thank you. |
| [2018-10-01 19:18:05] |
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It will be this one: Sierra CHart - CTS - T4 - $10 per month + $0.10 per contract But there is also a $10 fee on our side, which we are planning to remove and the quotation we gave above is without that fee but we need a few days to do this. Complete setup instructions are here: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#LowCostConnectionModel_Overview What we can do for you now is credit your account $10 for it. Will you be using the same account you posted this support request with, or your own direct account? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-01 19:54:55] |
| User240655 - Posts: 26 |
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Thank you for your reply. I am waiting for the datafeed change to be completed on AMP's side and then I will try to set it up according to the instructions. That would be great if you could do that. Yes, I will be using the same account I posted this request with. Thank you, appreciate it. |
| [2018-10-01 20:39:05] |
| User240655 - Posts: 26 |
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One more question, I am sorry... I cannot seem to login to CTS. Just wanted to make sure I type in the correct details. Firm: AMP Trading User Name: My live Sierra Chart username Password: My live Sierra Chart password I am clearly doing something incorrectly. |
| [2018-10-01 22:14:49] |
| User240655 - Posts: 26 |
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1. I managed to establish connection and it seems I am getting real time data. But when I close the platform and open it again, it is set to CQG Fix again and every time I have to change the Trade Service Settings to CTS Trading - DTC (trading). Am I missing something? 2. I was not able to log in to the CTS website. I am not getting any message but I probably need to log in and complete the steps as stated in the instructions, is that correct? Would you please advise me as to what details I should use to be able to log in, please? |
| [2018-10-02 19:53:16] |
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We see you are using the wrong CTS connection. In order to have properly managed server-side bracket orders, and to take advantage of the lower cost order routing fees, you must follow the instructions here: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#LowCostConnectionModel_Instructions We are going to update the instructions, to only include these instructions and not support the direct FIX connection. We added additional $10 credit to your account to offset the $10 trading connection fee. But when I close the platform and open it again, it is set to CQG Fix again and every time I have to change the Trade Service Settings to CTS Trading - DTC (trading). 2. I was not able to log in to the CTS website. I am not getting any message but I probably need to log in and complete the steps as stated in the instructions, is that Yes you need to complete whatever the steps are described and you would use your CTS username and password. We do not know what those are.
correct? Would you please advise me as to what details I should use to be able to log in, please? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-02 20:44:06] |
| User240655 - Posts: 26 |
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Thank you for your help. Thank you very much for adding $10 credit 1. I think I followed the instructions correctly now. I seem to be connected. Charts are moving. But I cannot see my balance. I think I still do not have it right. 2. I have completed the setup on t4login.com. I am sending the Trade Service Log below. Would you please kindly have a look at it and tell me if I have it set up correctly? Thank you for your help. Trade Activity Log: File read result: 21486 records inserted. 1585 fill records inserted. 0 records filtered. | 2018-10-02 22:30:55 Trade Activity Log: File date-time limits: Sim records date-time limit is 2018-09-17 00:00:00. Non-sim records date-time limit is 2018-07-01 00:00:00. Non-sim fill record date-time limit is 2017-10-02 00:00:00. | 2018-10-02 22:30:55 CTS Trading - DTC | Requesting trade accounts from server. | 2018-10-02 22:31:10 CTS Trading - DTC | Received no accounts from service. | 2018-10-02 22:31:10 CTS Trading - DTC | Requesting historical order fills for all trade accounts. Number of days: 90 | 2018-10-02 22:31:10 CTS Trading - DTC | Received 0 order fills. Inserting the ones that do not exist. | 2018-10-02 22:31:10 CTS Trading - DTC | Requesting Trade Positions data. | 2018-10-02 22:31:15 CTS Trading - DTC | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-10-02 22:31:15 |
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