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Date/Time: Sat, 18 May 2024 16:33:28 +0000



Post From: Moving targets altogether

[2018-09-28 18:45:28]
Sierra Chart Engineering - Posts: 104368
1. No, the price cannot be made any lower. 25 USD of that is for the data feed.

2. Clearly we cannot solve this problem. It would seem to be because CQG is creating additional orders from individual order fills of the order. We have never seen anything like this before with any other trading service we have ever worked with.


It is hard for me to imagine that someone with SC/CQG trading say 20 contracts would have to click 20 times to move the orders.
You are right this is a ridiculous issue. And it should not be happening. That is why we pulled support for CQG bracket orders but people were complaining so we put it back. Now we are dealing with more garbage. Do you understand why we get so frustrated from our side? We waste so much time on this garbage and users get frustrated and it makes us look bad. This is just complete utter nonsense at this point. And we don't think there is anything we can do because we specifically discussed this with CQG, we looked at the documentation and we implemented what we thought was the proper solution but apparently it is not. And it should not be happening anyway.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-28 18:46:28