Support Board
Date/Time: Tue, 04 Aug 2026 19:34:19 +0000
AMP account and cannot connect to Rithmic
View Count: 18
| [2026-08-04 14:27:59] |
| User368639 - Posts: 71 |
|
Good morning: 1) Bought an account from EliteTraderFunding yesterday. Data Feed: Rithmic 2) Just before that, I was trading my account at AMP Futures. 3) The AMP account number is "frozen" in the Trade Window. https://app.screencast.com/0GB8BPBiUcogE 3) Elite auto-filled the data for Data Trade Service Settings: https://app.screencast.com/qqrFAW84wGlBa 4) I am logged into Rithmic with TraderDashboard and my Elite account is visible. 5) There are no duplicates of Rithimic in the Task Manager 6) This is the message from Rithmic when I try to connect to data feed: https://app.screencast.com/BqaiUYPEiANUt I apologize for not following your rules regarding attachments. My 84 yo mind could not keep track of them any other way. Please help. Thank you. Teton works perfectly as always, but cannot get out of that AMP account. |
| [2026-08-04 14:40:55] |
| John - SC Support - Posts: 47460 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Also, you state " I am logged into Rithmic with TraderDashboard and my Elite account is visible." With the connectivity that Rithmic has in place with Sierra Chart, you can not be logged into that account from anywhere else, or Sierra Chart will not be able to connect. Make sure you are not logged in anywhere other than Sierra Chart to that account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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