Support Board
Date/Time: Tue, 20 Jan 2026 08:35:50 +0000
The mouse pointer
View Count: 23
| [2026-01-20 03:51:04] |
| User357195 - Posts: 174 |
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I just updated to version 2866 and revision 55531. After the update, I still only have the crosshairs selected like before; however, I am getting the mouse pointer displayed on every chart as well as the crosshairs, even though the pointer is not selected. Before I upgraded to the latest version, I did not have this issue. I tried to toggle the pointer off and on and still I am getting both the pointer and the crosshair when I only want, and have only selected, the crosshairs. Also, I noticed the above issue with the pointer being displayed on a chart even though only the crosshairs is selected will not happen if a chart is attached. I have three monitors, so most of my charts are detached and have the unwanted pointer display issue. How can I fix this? Let me guess....it is all Windows 11's fault! :=) Sierra Charts are still the best, in my opinion. Thanks in advance. Date Time Of Last Edit: 2026-01-20 04:00:55
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| [2026-01-20 05:46:54] |
| Sierra_Chart Engineering - Posts: 22450 |
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We are not totally clear about the issue, but this is something that is not at all a priority or a concern for us right now. If the mouse pointer shows, when you are using the Chart Values tool, then that is just how it is. We really do not like changing the cursor. But there have been no changes on our side regarding this. This is just how it is. We have much other higher priorities to be concerned with than this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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