Support Board
Date/Time: Mon, 01 Sep 2025 15:44:07 +0000
No data coming through
View Count: 101
[2025-08-27 14:45:37] |
User943669 - Posts: 12 |
Hi Guys, Charts were working fine until about 8:40 am this morning. i currently am getting no data. The clock is working but charts are not moving and updating |
[2025-08-27 14:49:18] |
John - SC Support - Posts: 41546 |
Please go through the items at the following link: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-27 16:43:46] |
User943669 - Posts: 12 |
I went throught all of the procedures but no luck. When I go through the message log it is blank and does not give me an option to enter any symbols. Any other suggestions? Thank you
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[2025-08-27 17:11:05] |
John - SC Support - Posts: 41546 |
If your Message Log is completely blank, then first check the following setting and ensure it is set to "No": General Settings Window: Disable Visual Message Logging Then select "Global Settings >> Message Categories" and make sure you have some of the items on that page set to "Yes". If you are not familiar with these items, then it is best that they are all set to "Yes". Refer to the following for descriptions of what each items controls: Message Categories -- We do not understand this statement - "the message log it is blank and does not give me an option to enter any symbols". There are no options to enter symbols for the Message Log. Are you referring to something else? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-27 17:35:51] |
User943669 - Posts: 12 |
I switched all the no settings to yes and saved them. But when I shut SC off and turned them back on they were all switched back to no--and General Settings Window: Disable Visual Message Logging is switched to NO
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[2025-08-27 18:15:56] |
John - SC Support - Posts: 41546 |
Check the drive where your Sierra Chart is installed and see if you are out of drive space. We can not think of any other reason why the "Message Categories" would not be keeping the state you change them to.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-27 18:25:10] |
User943669 - Posts: 12 |
It is not drive space. i have 1 TB and 770 GB remaining. I also have 64GB RAM and an i7 Proc.
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[2025-08-27 18:53:35] |
John - SC Support - Posts: 41546 |
Please do the following for us: - Open "Global Settings >> Message Categories" - Set all the options to "Yes" and select "Apply All" - Do not close the Message Categories window. Select "Window >> Message Log" - Note if the Message Log is showing information or not. - Select "OK" on the "Message Categories" window. Let us know if the Message Log continues to show information or if it goes blank once the Message Categories window is closed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-27 18:56:00] |
User943669 - Posts: 12 |
Will follow your steps and Karen has sent you a message. She is screen sharing.
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[2025-08-27 19:00:04] |
User943669 - Posts: 12 |
Message log is showing data but data is still frozen
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[2025-08-27 19:08:20] |
John - SC Support - Posts: 41546 |
We see an error and we think we know what it is, but we really need you to post your Message Log to this thread by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-27 19:12:21] |
User943669 - Posts: 12 |
2025-08-27 18:47:54.293 | Trade activity files set size: 3 2025-08-27 18:47:54.325 | Created the DTC Protocol server. 2025-08-27 18:47:54.325 | DTC Protocol Server listening on port 11099. Address: 0.0.0.0 2025-08-27 18:47:54.325 | Reading Internal Order ID file. 2025-08-27 18:47:54.344 | Reading Trade Orders file. 2025-08-27 18:47:54.345 | Reading Trade Positions file. 2025-08-27 18:47:54.345 | Reading Trade Account Data files. 2025-08-27 18:47:54.346 | Software version: 2784 64-bit 2025-08-27 18:47:54.346 | Primary Thread ID: 19064 2025-08-27 18:47:54.346 | Usage end date: 2025-09-03 2025-08-27 18:47:54.346 | Enabled for: Advanced Features 2. 2025-08-27 18:47:54.346 | Enabled for: Sierra Chart Historical Data Service. 2025-08-27 18:47:54.346 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-08-27 18:47:54.346 | Enabled for: Delayed Denali Exchange Data Feed. 2025-08-27 18:47:54.346 | Enabled for exchange2: CME 2025-08-27 18:47:54.346 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-08-27 18:47:54.346 | Current selected Data/Trading service: SC Data 2025-08-27 18:47:54.346 | Custom symbol settings values: enabled 2025-08-27 18:47:54.346 | Chart Update Interval: 400 2025-08-27 18:47:54.346 | Intraday Data Storage Time Unit: 0 2025-08-27 18:47:54.346 | Time Zone: +00:00:00 (UTC+00) 2025-08-27 18:47:54.346 | 2025-08-27 18:47:54 Local computer time in UTC 2025-08-27 18:47:54.346 | 2025-08-27 18:47:54 Local computer time in SC Time Zone 2025-08-27 18:47:54.346 | 2025-08-27 18:47:51 Server time in UTC 2025-08-27 18:47:54.346 | Local computer UTC time and Server UTC time difference: 3 seconds. 2025-08-27 18:47:54.346 | Program path: C:\SierraChart\ 2025-08-27 18:47:54.346 | Data Files path: C:\SierraChart\Data\ 2025-08-27 18:47:54.346 | OS Version Number: 10.0 2025-08-27 18:47:54.346 | Locale Setting: C 2025-08-27 18:47:54.346 | Crash reporter started: true 2025-08-27 18:47:54.346 | 2025-08-27 18:47:54.357 | Created the DTC Protocol historical data server. 2025-08-27 18:47:54.361 | HD Server Manager | Listening on port 11098. 2025-08-27 18:47:54.361 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2025-08-27 18:47:54.375 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-08-27 18:47:54.383 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-08-27 18:47:54.383 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-08-27 18:47:54.423 | Received 5 login tokens. 2025-08-27 18:47:54.912 | Symbol settings MD5 received. Request ID: 1. 2025-08-27 18:47:54.912 | Symbol settings are up-to-date for scdataallservices. 2025-08-27 18:47:56.857 | Requested user files to download. 2025-08-27 18:47:57.044 | File to download: prop_alpha_pro_vanta_studies_64.dll. Action: 1 2025-08-27 18:47:57.046 | File to download: prop_alpha_fvg_64.dll. Action: 1 2025-08-27 18:47:57.047 | File to download: prop_alpha_pro_64.dll. Action: 1 2025-08-27 18:47:57.050 | File to download: bduffy_kk_64.dll. Action: 1 2025-08-27 18:47:57.052 | User files to download complete 2025-08-27 18:47:58.859 | 2025-08-27 18:47:58.859 | SC Data | Connection to server complete. 2025-08-27 18:47:58.859 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-08-27 18:47:58.859 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-08-27 18:48:02.081 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2025-08-27 18:48:02.089 | XAUUSD 1 Min #1 | Reloading chart. 2025-08-27 18:48:02.094 | MESU25-CME 1 Min #9 | Reloading chart. 2025-08-27 18:48:02.099 | YMU25-CBOT 10 Min #13 | Reloading chart. 2025-08-27 18:48:02.226 | XAUUSD 1 Min #1 | Chart data loading complete. 2025-08-27 18:48:02.278 | YMU25-CBOT 10 Min #13 | Chart data loading complete. 2025-08-27 18:48:02.493 | Mapping YMU25-CBOT to YMU25. Service code: cbot 2025-08-27 18:48:02.493 | Using symbol data fast lookup vector 2025-08-27 18:48:02.493 | Delayed Data Feed | Starting real-time market data updates for: YMU25-CBOT (YMU25). ID: 1 Service code: cbot 2025-08-27 18:48:02.494 | Delayed Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 10043 2025-08-27 18:48:02.494 | Delayed Data Feed | Requesting security definition data for: YMU25-CBOT (YMU25). ID: 1 2025-08-27 18:48:02.494 | Starting DelayedDownloadMonitoringTimer 2025-08-27 18:48:02.494 | Starting HDTimeoutTimer 2025-08-27 18:48:02.494 | Added historical Intraday data request for YMU25-CBOT to the queue. 2025-08-27 18:48:02.494 | Intraday data recording state for symbol YMU25-CBOT is set to download 'Pending'. 2025-08-27 18:48:02.494 | DTC Client socket (1) | Creating socket. 2025-08-27 18:48:02.494 | DTC Client socket (1) | New receive buffer size: 0 2025-08-27 18:48:02.494 | DTC Client socket (1) | Connecting to IP: 69.39.70.249. 2025-08-27 18:48:02.494 | Triggering next historical data download in queue. 2025-08-27 18:48:02.497 | Delaying start of download for YMU25-CBOT. 2025-08-27 18:48:02.497 | Mapping MESU25-CME to MESU25. Service code: cme 2025-08-27 18:48:02.498 | Denali Data Feed | Starting real-time market data updates for: MESU25-CME (MESU25). ID: 2 Service code: cme 2025-08-27 18:48:02.498 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-08-27 18:48:02.498 | Denali Data Feed | Requesting security definition data for: MESU25-CME (MESU25). ID: 2 2025-08-27 18:48:02.498 | Added historical Intraday data request for MESU25-CME to the queue. 2025-08-27 18:48:02.498 | Intraday data recording state for symbol MESU25-CME is set to download 'Pending'. 2025-08-27 18:48:02.498 | Triggering next historical data download in queue. 2025-08-27 18:48:02.499 | Using Bid/Ask average for last trade price for XAUUSD 2025-08-27 18:48:02.499 | SC Data with Depth | Starting real-time market data updates for: XAUUSD. ID: 3 Service code: fxcm 2025-08-27 18:48:02.500 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 443 2025-08-27 18:48:02.500 | SC Data with Depth | Requesting security definition data for: XAUUSD. ID: 3 2025-08-27 18:48:02.500 | Added historical Intraday data request for XAUUSD to the queue. 2025-08-27 18:48:02.500 | Intraday data recording state for symbol XAUUSD is set to download 'Pending'. 2025-08-27 18:48:02.500 | Triggering next historical data download in queue. 2025-08-27 18:48:02.507 | Delayed Data Feed | Network connection to server complete. 2025-08-27 18:48:02.507 | Delayed Data Feed | Starting socket receive thread. 2025-08-27 18:48:02.507 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:48:02.507 | DTC Client socket (2) | Creating socket. 2025-08-27 18:48:02.508 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:48:02.508 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-08-27 18:48:02.508 | DTC Client socket (3) | Creating socket. 2025-08-27 18:48:02.508 | DTC Client socket (3) | New receive buffer size: 0 2025-08-27 18:48:02.508 | DTC Client socket (3) | Connecting to IP: 69.39.70.241. 2025-08-27 18:48:02.509 | MESU25-CME[M] 1 Min #9 | Chart data loading complete. 2025-08-27 18:48:02.519 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:48:02.519 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:48:02.519 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:48:02.519 | SC Data with Depth | Network connection to server complete. 2025-08-27 18:48:02.519 | SC Data with Depth | Starting socket receive thread. 2025-08-27 18:48:02.519 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:48:02.524 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:48:02.524 | Delayed Data Feed | Sending logon request message. 2025-08-27 18:48:02.556 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:48:02.556 | Denali Data Feed | Sending logon request message. 2025-08-27 18:48:02.572 | SC Data with Depth | Setting DTC encoding to Binary VLS 2025-08-27 18:48:02.572 | SC Data with Depth | Sending logon request message. 2025-08-27 18:48:02.667 | SC Data with Depth | Received logon response. 2025-08-27 18:48:02.667 | SC Data with Depth | Server Name: SC Realtime Server. 2025-08-27 18:48:02.667 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:48:02.667 | SC Data with Depth | Successfully connected. 2025-08-27 18:48:02.667 | SC Data with Depth | Trading is not supported. 2025-08-27 18:48:02.667 | SC Data with Depth | MarketDepthIsSupported: 1 2025-08-27 18:48:02.667 | SC Data with Depth | Restarting real-time data updates for symbol: XAUUSD 2025-08-27 18:48:02.761 | SC Data with Depth | Setting external service identifier for symbol XAUUSD to 62 2025-08-27 18:48:02.761 | SC Data with Depth | Received security definition for symbol XAUUSD 2025-08-27 18:48:02.947 | Denali Data Feed | Received logon response. 2025-08-27 18:48:02.947 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:48:02.947 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:48:02.947 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:48:02.947 | Denali Data Feed | Failed connections: 1 2025-08-27 18:48:02.947 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:48:02.948 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:48:02.948 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:48:02.948 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:48:02.948 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:48:02.959 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:48:02.959 | DTC Client socket (2) | Closed. 2025-08-27 18:48:02.993 | Delayed Data Feed | Received logon response. 2025-08-27 18:48:02.993 | Delayed Data Feed | Server Name: SC Realtime Server. 2025-08-27 18:48:02.993 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:48:02.993 | Delayed Data Feed | Successfully connected. 2025-08-27 18:48:02.993 | Delayed Data Feed | Trading is not supported. 2025-08-27 18:48:02.993 | Delayed Data Feed | MarketDepthIsSupported: 1 2025-08-27 18:48:02.993 | Delayed Data Feed | Restarting real-time data updates for symbol: YMU25-CBOT -> YMU25 2025-08-27 18:48:03.087 | Delayed Data Feed | Setting external service identifier for symbol YMU25-CBOT to 42003287 2025-08-27 18:48:03.087 | Delayed Data Feed | Received security definition for symbol YMU25-CBOT 2025-08-27 18:48:08.498 | HD Request # 1 | Downloading Intraday chart data for YMU25-CBOT to the file YMU25-CBOT.scid. Service: cbot 2025-08-27 18:48:08.498 | HD Request # 1 | Download start date-time: 2025-08-27 18:37:25.000000. File last date-time: 2025-08-27 18:37:25.421000 2025-08-27 18:48:08.498 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2025-08-27 18:48:08.554 | Socket (2) | Creating socket. 2025-08-27 18:48:08.554 | Socket (2) | New receive buffer size: 0 2025-08-27 18:48:08.554 | Socket (2) | Connecting to IP: 67.214.125.5. 2025-08-27 18:48:08.581 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-08-27 18:48:08.581 | HD Request # 1 | Sending historical data logon request message. 2025-08-27 18:48:08.637 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-08-27 18:37:25. Record interval: 0. Symbol: YMU25 2025-08-27 18:48:08.648 | HD Request # 1 | Decompressing data. 2025-08-27 18:48:08.659 | HD Request # 1 | Receiving Intraday data for YMU25-CBOT starting at 2025-08-27 18:37:25.421000 2025-08-27 18:48:08.660 | Socket (2) | CloseSocket call. 2025-08-27 18:48:08.660 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:48:08.671 | Socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:48:08.671 | Socket (2) | Closed. 2025-08-27 18:48:08.696 | Historical data download thread signaled to stop. 2025-08-27 18:48:08.696 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-08-27 18:37:32.024000. 2025-08-27 18:48:08.696 | HD Request # 1 | Received 29 Intraday data records from 2025-08-27 18:37:25.421000 to 2025-08-27 18:38:01.230000 (35.8 seconds. Delay: 10.1 minutes) and wrote 28 records for YMU25-CBOT 2025-08-27 18:48:08.696 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-08-27 18:38:01.230000 2025-08-27 18:48:08.696 | HD Request # 1 | Completion time: 0s. 2025-08-27 18:48:08.696 | HD Request # 1 | Intraday data download complete for YMU25-CBOT. Unique request ID: 1 2025-08-27 18:48:08.696 | Removing historical data download ID 1. 2025-08-27 18:48:08.696 | Real-time Intraday chart data file updates started for YMU25-CBOT 2025-08-27 18:48:08.696 | Intraday chart data file opened for YMU25-CBOT 2025-08-27 18:48:08.696 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-08-27 18:48:08.696 | 2025-08-27 18:48:08.696 | Triggering next historical data download in queue. 2025-08-27 18:48:08.696 | Delaying start of download for MESU25-CME. 2025-08-27 18:48:11.277 | Opened cached Intraday file: C:\SierraChart\Data\YMU25-CBOT.scid. Thread ID: 8912 2025-08-27 18:48:33.503 | HD Request # 2 | Downloading Intraday chart data for MESU25-CME to the file MESU25-CME.scid. Service: cme 2025-08-27 18:48:33.503 | HD Request # 2 | Download start date-time: 2025-08-27 18:20:13.000000. File last date-time: 2025-08-27 18:20:13.749000 2025-08-27 18:48:33.503 | HD Request # 2 | Using server: ds26.sierracharts.com port 10149 2025-08-27 18:48:33.504 | Socket (2) | Creating socket. 2025-08-27 18:48:33.504 | Socket (2) | New receive buffer size: 0 2025-08-27 18:48:33.504 | Socket (2) | Connecting to IP: 64.152.155.17. 2025-08-27 18:48:33.524 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-08-27 18:48:33.524 | HD Request # 2 | Sending historical data logon request message. 2025-08-27 18:48:33.578 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-08-27 18:20:13. Record interval: 0. Symbol: MESU25 2025-08-27 18:48:33.586 | HD Request # 2 | Decompressing data. 2025-08-27 18:48:33.605 | HD Request # 2 | Receiving Intraday data for MESU25-CME starting at 2025-08-27 18:20:13.428000 2025-08-27 18:48:33.614 | Socket (2) | CloseSocket call. 2025-08-27 18:48:33.614 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:48:33.615 | Historical data download thread signaled to stop. 2025-08-27 18:48:33.615 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-08-27 18:20:14.330000. 2025-08-27 18:48:33.615 | HD Request # 2 | Received 6035 Intraday data records from 2025-08-27 18:20:13.428000 to 2025-08-27 18:48:31.412000 (28.3 minutes. Delay: 2.2 seconds) and wrote 6033 records for MESU25-CME 2025-08-27 18:48:33.616 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-08-27 18:48:31.412000 2025-08-27 18:48:33.616 | HD Request # 2 | Completion time: 0s. 2025-08-27 18:48:33.616 | HD Request # 2 | Intraday data download complete for MESU25-CME. Unique request ID: 2 2025-08-27 18:48:33.616 | Removing historical data download ID 2. 2025-08-27 18:48:33.616 | Real-time Intraday chart data file updates started for MESU25-CME 2025-08-27 18:48:33.616 | Intraday chart data file opened for MESU25-CME 2025-08-27 18:48:33.616 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-08-27 18:48:33.616 | 2025-08-27 18:48:33.616 | Triggering next historical data download in queue. 2025-08-27 18:48:33.616 | Historical data for MESU25-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-08-27 18:48:33.616 | HD Request # 3 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm 2025-08-27 18:48:33.616 | HD Request # 3 | Download start date-time: 2025-08-27 18:47:39.000000. File last date-time: 2025-08-27 18:47:39.338000 2025-08-27 18:48:33.616 | HD Request # 3 | Using server: ds12.sierracharts.com port 10150 2025-08-27 18:48:33.616 | Socket (4) | Creating socket. 2025-08-27 18:48:33.616 | Socket (4) | New receive buffer size: 0 2025-08-27 18:48:33.616 | Socket (4) | Connecting to IP: 69.39.70.241. 2025-08-27 18:48:33.622 | Socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:48:33.622 | Socket (2) | Closed. 2025-08-27 18:48:33.651 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-08-27 18:48:33.651 | HD Request # 3 | Sending historical data logon request message. 2025-08-27 18:48:33.695 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-08-27 18:47:39. Record interval: 0. Symbol: XAUUSD 2025-08-27 18:48:33.707 | HD Request # 3 | Decompressing data. 2025-08-27 18:48:33.718 | HD Request # 3 | Receiving Intraday data for XAUUSD starting at 2025-08-27 18:47:39.269000 2025-08-27 18:48:33.719 | Socket (4) | CloseSocket call. 2025-08-27 18:48:33.719 | Socket (4) | Shutdown started. Waiting for graceful close. 2025-08-27 18:48:33.719 | Historical data download thread signaled to stop. 2025-08-27 18:48:33.719 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-08-27 18:47:39.957000. 2025-08-27 18:48:33.719 | HD Request # 3 | Received 182 Intraday data records from 2025-08-27 18:47:39.269000 to 2025-08-27 18:48:27.435000 (48.2 seconds. Delay: 6.3 seconds) and wrote 179 records for XAUUSD 2025-08-27 18:48:33.720 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-08-27 18:48:27.435000 2025-08-27 18:48:33.720 | Added 13 Time and Sales records to Intraday data file for XAUUSD after download. 2025-08-27 18:48:33.720 | HD Request # 3 | Completion time: 0s. 2025-08-27 18:48:33.720 | HD Request # 3 | Intraday data download complete for XAUUSD. Unique request ID: 3 2025-08-27 18:48:33.720 | Removing historical data download ID 3. 2025-08-27 18:48:33.720 | Real-time Intraday chart data file updates started for XAUUSD 2025-08-27 18:48:33.720 | Intraday chart data file opened for XAUUSD 2025-08-27 18:48:33.720 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-08-27 18:48:33.720 | 2025-08-27 18:48:33.720 | No download requests in the queue to start downloads for. 2025-08-27 18:48:33.731 | Socket (4) | Socket gracefully closed by remote side. 2025-08-27 18:48:33.731 | Socket (4) | Closed. 2025-08-27 18:48:39.422 | Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 10520 2025-08-27 18:49:02.954 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 443 2025-08-27 18:49:02.954 | DTC Client socket (2) | Creating socket. 2025-08-27 18:49:02.954 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:49:02.954 | DTC Client socket (2) | Connecting to IP: 64.152.155.21. 2025-08-27 18:49:02.964 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:49:02.964 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:49:02.964 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:49:02.993 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:49:02.993 | Denali Data Feed | Sending logon request message. 2025-08-27 18:49:03.368 | Denali Data Feed | Received logon response. 2025-08-27 18:49:03.368 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:49:03.368 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:49:03.368 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:49:03.368 | Denali Data Feed | Failed connections: 2 2025-08-27 18:49:03.368 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:49:03.368 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:49:03.368 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:49:03.368 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:49:03.368 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:49:03.376 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:49:03.377 | DTC Client socket (2) | Closed. 2025-08-27 18:49:04.497 | NQU25-CME 1 Min #2 | Reloading chart. 2025-08-27 18:49:04.899 | Mapping NQU25-CME to NQU25. Service code: cme 2025-08-27 18:49:04.900 | Denali Data Feed | Starting real-time market data updates for: NQU25-CME (NQU25). ID: 4 Service code: cme 2025-08-27 18:49:04.900 | Denali Data Feed | Requesting security definition data for: NQU25-CME (NQU25). ID: 4 2025-08-27 18:49:04.900 | Added historical Intraday data request for NQU25-CME to the queue. 2025-08-27 18:49:04.900 | Intraday data recording state for symbol NQU25-CME is set to download 'Pending'. 2025-08-27 18:49:04.900 | Triggering next historical data download in queue. 2025-08-27 18:49:04.900 | Delaying start of download for NQU25-CME. 2025-08-27 18:49:05.138 | NQU25-CME[M] 1 Min #2 | Chart data loading complete. 2025-08-27 18:49:35.523 | HD Request # 4 | Downloading Intraday chart data for NQU25-CME to the file NQU25-CME.scid. Service: cme 2025-08-27 18:49:35.523 | HD Request # 4 | Download start date-time: 2025-08-27 18:20:23.000000. File last date-time: 2025-08-27 18:20:23.593000 2025-08-27 18:49:35.523 | HD Request # 4 | Using server: ds32.sierracharts.com port 10149 2025-08-27 18:49:35.524 | Socket (2) | Creating socket. 2025-08-27 18:49:35.524 | Socket (2) | New receive buffer size: 0 2025-08-27 18:49:35.524 | Socket (2) | Connecting to IP: 69.39.70.248. 2025-08-27 18:49:35.551 | HD Request # 4 | Setting DTC encoding to Binary VLS 2025-08-27 18:49:35.551 | HD Request # 4 | Sending historical data logon request message. 2025-08-27 18:49:35.612 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-08-27 18:20:23. Record interval: 0. Symbol: NQU25 2025-08-27 18:49:35.623 | HD Request # 4 | Decompressing data. 2025-08-27 18:49:35.658 | HD Request # 4 | Receiving Intraday data for NQU25-CME starting at 2025-08-27 18:20:23.073000 2025-08-27 18:49:35.669 | Socket (2) | CloseSocket call. 2025-08-27 18:49:35.669 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:49:35.670 | Historical data download thread signaled to stop. 2025-08-27 18:49:35.670 | HD Request # 4 | Timestamp of first Intraday data file record written: 2025-08-27 18:20:24.849000. 2025-08-27 18:49:35.670 | HD Request # 4 | Received 10133 Intraday data records from 2025-08-27 18:20:23.073000 to 2025-08-27 18:49:33.323000 (29.2 minutes. Delay: 2.3 seconds) and wrote 10129 records for NQU25-CME 2025-08-27 18:49:35.670 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2025-08-27 18:49:33.323000 2025-08-27 18:49:35.670 | HD Request # 4 | Completion time: 0s. 2025-08-27 18:49:35.670 | HD Request # 4 | Intraday data download complete for NQU25-CME. Unique request ID: 4 2025-08-27 18:49:35.670 | Removing historical data download ID 4. 2025-08-27 18:49:35.670 | Real-time Intraday chart data file updates started for NQU25-CME 2025-08-27 18:49:35.670 | Intraday chart data file opened for NQU25-CME 2025-08-27 18:49:35.670 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2025-08-27 18:49:35.670 | 2025-08-27 18:49:35.670 | No download requests in the queue to start downloads for. 2025-08-27 18:49:35.670 | Historical data for NQU25-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-08-27 18:49:35.680 | Socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:49:35.680 | Socket (2) | Closed. 2025-08-27 18:50:03.373 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 2025-08-27 18:50:03.373 | DTC Client socket (2) | Creating socket. 2025-08-27 18:50:03.373 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:50:03.373 | DTC Client socket (2) | Connecting to IP: 64.152.155.17. 2025-08-27 18:50:03.382 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:50:03.382 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:50:03.382 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:50:03.420 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:50:03.420 | Denali Data Feed | Sending logon request message. 2025-08-27 18:50:03.827 | Denali Data Feed | Received logon response. 2025-08-27 18:50:03.827 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:50:03.827 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:50:03.827 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:50:03.827 | Denali Data Feed | Failed connections: 3 2025-08-27 18:50:03.827 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:50:03.827 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:50:03.827 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:50:03.827 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:50:03.827 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:50:03.835 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:50:03.835 | DTC Client socket (2) | Closed. 2025-08-27 18:51:03.836 | Denali Data Feed | Connecting to the server ds27-2.sierracharts.com. Port 10048 2025-08-27 18:51:03.868 | DTC Client socket (2) | Creating socket. 2025-08-27 18:51:03.868 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:51:03.868 | DTC Client socket (2) | Connecting to IP: 216.200.108.155. 2025-08-27 18:51:03.870 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:51:03.870 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:51:03.870 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:51:03.886 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:51:03.886 | Denali Data Feed | Sending logon request message. 2025-08-27 18:51:04.276 | Denali Data Feed | Received logon response. 2025-08-27 18:51:04.276 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:51:04.276 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:51:04.276 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:51:04.276 | Denali Data Feed | Failed connections: 4 2025-08-27 18:51:04.276 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:51:04.276 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:51:04.276 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:51:04.276 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:51:04.276 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:51:04.278 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:51:04.278 | DTC Client socket (2) | Closed. 2025-08-27 18:52:04.271 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 443 2025-08-27 18:52:04.272 | DTC Client socket (2) | Creating socket. 2025-08-27 18:52:04.272 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:52:04.272 | DTC Client socket (2) | Connecting to IP: 69.39.70.249. 2025-08-27 18:52:04.283 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:52:04.283 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:52:04.284 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:52:04.329 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:52:04.329 | Denali Data Feed | Sending logon request message. 2025-08-27 18:52:04.719 | Denali Data Feed | Received logon response. 2025-08-27 18:52:04.719 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:52:04.719 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:52:04.719 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:52:04.719 | Denali Data Feed | Failed connections: 5 2025-08-27 18:52:04.719 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:52:04.719 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:52:04.719 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:52:04.719 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:52:04.719 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:52:04.730 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:52:04.730 | DTC Client socket (2) | Closed. 2025-08-27 18:53:04.725 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2025-08-27 18:53:04.725 | DTC Client socket (2) | Creating socket. 2025-08-27 18:53:04.726 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:53:04.726 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-08-27 18:53:04.737 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:53:04.737 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:53:04.737 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:53:04.776 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:53:04.776 | Denali Data Feed | Sending logon request message. 2025-08-27 18:53:05.152 | Denali Data Feed | Received logon response. 2025-08-27 18:53:05.152 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:53:05.152 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:53:05.152 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:53:05.152 | Denali Data Feed | Failed connections: 6 2025-08-27 18:53:05.152 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:53:05.152 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:53:05.152 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:53:05.152 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:53:05.152 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:53:05.162 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:53:05.163 | DTC Client socket (2) | Closed. 2025-08-27 18:54:05.144 | Denali Data Feed | Connecting to the server ds27.sierracharts.com. Port 443 2025-08-27 18:54:05.144 | DTC Client socket (2) | Creating socket. 2025-08-27 18:54:05.144 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:54:05.144 | DTC Client socket (2) | Connecting to IP: 216.200.108.154. 2025-08-27 18:54:05.147 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:54:05.147 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:54:05.147 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:54:05.166 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:54:05.166 | Denali Data Feed | Sending logon request message. 2025-08-27 18:54:05.556 | Denali Data Feed | Received logon response. 2025-08-27 18:54:05.556 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:54:05.556 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:54:05.556 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:54:05.556 | Denali Data Feed | Failed connections: 7 2025-08-27 18:54:05.556 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:54:05.557 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:54:05.557 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:54:05.557 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:54:05.557 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:54:05.559 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:54:05.559 | DTC Client socket (2) | Closed. 2025-08-27 18:55:05.571 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 2025-08-27 18:55:05.574 | DTC Client socket (2) | Creating socket. 2025-08-27 18:55:05.574 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:55:05.574 | DTC Client socket (2) | Connecting to IP: 64.152.155.18. 2025-08-27 18:55:05.583 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:55:05.583 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:55:05.583 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:55:05.598 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:55:05.598 | Denali Data Feed | Sending logon request message. 2025-08-27 18:55:05.971 | Denali Data Feed | Received logon response. 2025-08-27 18:55:05.971 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:55:05.971 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:55:05.971 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:55:05.971 | Denali Data Feed | Failed connections: 8 2025-08-27 18:55:05.971 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:55:05.971 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:55:05.971 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:55:05.971 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:55:05.971 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:55:05.979 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:55:05.979 | DTC Client socket (2) | Closed. 2025-08-27 18:56:05.972 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 443 2025-08-27 18:56:06.037 | DTC Client socket (2) | Creating socket. 2025-08-27 18:56:06.037 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:56:06.037 | DTC Client socket (2) | Connecting to IP: 69.39.70.248. 2025-08-27 18:56:06.055 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:56:06.055 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:56:06.055 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:56:06.112 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:56:06.112 | Denali Data Feed | Sending logon request message. 2025-08-27 18:56:06.503 | Denali Data Feed | Received logon response. 2025-08-27 18:56:06.503 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:56:06.503 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:56:06.503 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:56:06.503 | Denali Data Feed | Failed connections: 9 2025-08-27 18:56:06.503 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:56:06.503 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:56:06.503 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:56:06.503 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:56:06.503 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:56:06.514 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:56:06.514 | DTC Client socket (2) | Closed. 2025-08-27 18:57:06.501 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 2025-08-27 18:57:06.505 | DTC Client socket (2) | Creating socket. 2025-08-27 18:57:06.505 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:57:06.505 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-08-27 18:57:06.516 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:57:06.516 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:57:06.516 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:57:06.548 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:57:06.548 | Denali Data Feed | Sending logon request message. 2025-08-27 18:57:06.935 | Denali Data Feed | Received logon response. 2025-08-27 18:57:06.935 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:57:06.935 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:57:06.935 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:57:06.935 | Denali Data Feed | Failed connections: 10 2025-08-27 18:57:06.935 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:57:06.936 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:57:06.936 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:57:06.936 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:57:06.936 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:57:06.947 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:57:06.947 | DTC Client socket (2) | Closed. 2025-08-27 18:58:06.932 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 10048 2025-08-27 18:58:06.988 | DTC Client socket (2) | Creating socket. 2025-08-27 18:58:06.988 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:58:06.988 | DTC Client socket (2) | Connecting to IP: 64.152.155.20. 2025-08-27 18:58:06.997 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:58:06.997 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:58:06.997 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:58:07.022 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:58:07.022 | Denali Data Feed | Sending logon request message. 2025-08-27 18:58:07.383 | Denali Data Feed | Received logon response. 2025-08-27 18:58:07.383 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:58:07.383 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:58:07.383 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:58:07.383 | Denali Data Feed | Failed connections: 11 2025-08-27 18:58:07.383 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:58:07.383 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:58:07.383 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:58:07.383 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:58:07.383 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:58:07.391 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:58:07.391 | DTC Client socket (2) | Closed. 2025-08-27 18:59:07.382 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2025-08-27 18:59:07.383 | DTC Client socket (2) | Creating socket. 2025-08-27 18:59:07.383 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 18:59:07.383 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-08-27 18:59:07.394 | Denali Data Feed | Network connection to server complete. 2025-08-27 18:59:07.394 | Denali Data Feed | Starting socket receive thread. 2025-08-27 18:59:07.394 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 18:59:07.407 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 18:59:07.407 | Denali Data Feed | Sending logon request message. 2025-08-27 18:59:07.782 | Denali Data Feed | Received logon response. 2025-08-27 18:59:07.782 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 18:59:07.782 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 18:59:07.782 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 18:59:07.782 | Denali Data Feed | Failed connections: 12 2025-08-27 18:59:07.782 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 18:59:07.782 | DTC Client socket (2) | CloseSocket call. 2025-08-27 18:59:07.782 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 18:59:07.782 | Denali Data Feed | Disconnected from the server. 2025-08-27 18:59:07.782 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 18:59:07.793 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 18:59:07.793 | DTC Client socket (2) | Closed. 2025-08-27 19:00:07.787 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-08-27 19:00:07.787 | DTC Client socket (2) | Creating socket. 2025-08-27 19:00:07.787 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:00:07.787 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-08-27 19:00:07.799 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:00:07.799 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:00:07.799 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:00:07.843 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:00:07.843 | Denali Data Feed | Sending logon request message. 2025-08-27 19:00:08.233 | Denali Data Feed | Received logon response. 2025-08-27 19:00:08.233 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:00:08.233 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:00:08.233 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:00:08.233 | Denali Data Feed | Failed connections: 13 2025-08-27 19:00:08.233 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:00:08.233 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:00:08.233 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:00:08.233 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:00:08.233 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:00:08.244 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:00:08.244 | DTC Client socket (2) | Closed. 2025-08-27 19:01:08.240 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 443 2025-08-27 19:01:08.268 | DTC Client socket (2) | Creating socket. 2025-08-27 19:01:08.269 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:01:08.269 | DTC Client socket (2) | Connecting to IP: 64.152.155.21. 2025-08-27 19:01:08.277 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:01:08.277 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:01:08.277 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:01:08.303 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:01:08.303 | Denali Data Feed | Sending logon request message. 2025-08-27 19:01:08.680 | Denali Data Feed | Received logon response. 2025-08-27 19:01:08.680 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:01:08.681 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:01:08.681 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:01:08.681 | Denali Data Feed | Failed connections: 14 2025-08-27 19:01:08.681 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:01:08.681 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:01:08.681 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:01:08.681 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:01:08.681 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:01:08.689 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:01:08.689 | DTC Client socket (2) | Closed. 2025-08-27 19:02:08.676 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 2025-08-27 19:02:08.677 | DTC Client socket (2) | Creating socket. 2025-08-27 19:02:08.677 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:02:08.677 | DTC Client socket (2) | Connecting to IP: 64.152.155.17. 2025-08-27 19:02:08.686 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:02:08.686 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:02:08.686 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:02:08.719 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:02:08.719 | Denali Data Feed | Sending logon request message. 2025-08-27 19:02:09.094 | Denali Data Feed | Received logon response. 2025-08-27 19:02:09.094 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:02:09.094 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:02:09.094 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:02:09.094 | Denali Data Feed | Failed connections: 15 2025-08-27 19:02:09.094 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:02:09.094 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:02:09.095 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:02:09.095 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:02:09.095 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:02:09.102 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:02:09.102 | DTC Client socket (2) | Closed. 2025-08-27 19:03:09.098 | Denali Data Feed | Connecting to the server ds27-2.sierracharts.com. Port 443 2025-08-27 19:03:09.101 | DTC Client socket (2) | Creating socket. 2025-08-27 19:03:09.101 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:03:09.101 | DTC Client socket (2) | Connecting to IP: 216.200.108.155. 2025-08-27 19:03:09.107 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:03:09.107 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:03:09.107 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:03:09.114 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:03:09.114 | Denali Data Feed | Sending logon request message. 2025-08-27 19:03:09.505 | Denali Data Feed | Received logon response. 2025-08-27 19:03:09.505 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:03:09.505 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:03:09.505 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:03:09.505 | Denali Data Feed | Failed connections: 16 2025-08-27 19:03:09.505 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:03:09.505 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:03:09.505 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:03:09.505 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:03:09.505 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:03:09.507 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:03:09.507 | DTC Client socket (2) | Closed. 2025-08-27 19:04:09.504 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 10048 2025-08-27 19:04:09.504 | DTC Client socket (2) | Creating socket. 2025-08-27 19:04:09.504 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:04:09.504 | DTC Client socket (2) | Connecting to IP: 69.39.70.249. 2025-08-27 19:04:09.516 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:04:09.516 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:04:09.516 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:04:09.554 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:04:09.554 | Denali Data Feed | Sending logon request message. 2025-08-27 19:04:09.929 | Denali Data Feed | Received logon response. 2025-08-27 19:04:09.929 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:04:09.929 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:04:09.929 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:04:09.929 | Denali Data Feed | Failed connections: 17 2025-08-27 19:04:09.929 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:04:09.930 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:04:09.930 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:04:09.930 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:04:09.930 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:04:09.940 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:04:09.940 | DTC Client socket (2) | Closed. 2025-08-27 19:05:09.938 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2025-08-27 19:05:09.942 | DTC Client socket (2) | Creating socket. 2025-08-27 19:05:09.942 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:05:09.942 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-08-27 19:05:09.953 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:05:09.953 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:05:09.953 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:05:09.988 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:05:09.988 | Denali Data Feed | Sending logon request message. 2025-08-27 19:05:10.394 | Denali Data Feed | Received logon response. 2025-08-27 19:05:10.394 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:05:10.394 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:05:10.394 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:05:10.394 | Denali Data Feed | Failed connections: 18 2025-08-27 19:05:10.394 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:05:10.395 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:05:10.395 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:05:10.395 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:05:10.395 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:05:10.405 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:05:10.405 | DTC Client socket (2) | Closed. 2025-08-27 19:06:10.401 | Denali Data Feed | Connecting to the server ds27.sierracharts.com. Port 10048 2025-08-27 19:06:10.402 | DTC Client socket (2) | Creating socket. 2025-08-27 19:06:10.402 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:06:10.402 | DTC Client socket (2) | Connecting to IP: 216.200.108.154. 2025-08-27 19:06:10.405 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:06:10.405 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:06:10.405 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:06:10.438 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:06:10.438 | Denali Data Feed | Sending logon request message. 2025-08-27 19:06:10.828 | Denali Data Feed | Received logon response. 2025-08-27 19:06:10.828 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:06:10.828 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:06:10.828 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:06:10.828 | Denali Data Feed | Failed connections: 19 2025-08-27 19:06:10.828 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:06:10.828 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:06:10.828 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:06:10.828 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:06:10.828 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:06:10.831 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:06:10.831 | DTC Client socket (2) | Closed. 2025-08-27 19:07:10.827 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 2025-08-27 19:07:10.831 | DTC Client socket (2) | Creating socket. 2025-08-27 19:07:10.831 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:07:10.831 | DTC Client socket (2) | Connecting to IP: 64.152.155.18. 2025-08-27 19:07:10.839 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:07:10.839 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:07:10.839 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:07:10.869 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:07:10.869 | Denali Data Feed | Sending logon request message. 2025-08-27 19:07:11.226 | Denali Data Feed | Received logon response. 2025-08-27 19:07:11.226 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:07:11.226 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:07:11.226 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:07:11.226 | Denali Data Feed | Failed connections: 20 2025-08-27 19:07:11.226 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:07:11.227 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:07:11.227 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:07:11.227 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:07:11.227 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:07:11.234 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:07:11.235 | DTC Client socket (2) | Closed. 2025-08-27 19:08:11.226 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 10048 2025-08-27 19:08:11.226 | DTC Client socket (2) | Creating socket. 2025-08-27 19:08:11.226 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:08:11.226 | DTC Client socket (2) | Connecting to IP: 69.39.70.248. 2025-08-27 19:08:11.237 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:08:11.237 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:08:11.237 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:08:11.278 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:08:11.278 | Denali Data Feed | Sending logon request message. 2025-08-27 19:08:11.666 | Denali Data Feed | Received logon response. 2025-08-27 19:08:11.666 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:08:11.666 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:08:11.666 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:08:11.666 | Denali Data Feed | Failed connections: 21 2025-08-27 19:08:11.666 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:08:11.666 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:08:11.666 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:08:11.666 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:08:11.666 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:08:11.677 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:08:11.677 | DTC Client socket (2) | Closed. 2025-08-27 19:09:11.669 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2025-08-27 19:09:11.670 | DTC Client socket (2) | Creating socket. 2025-08-27 19:09:11.670 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:09:11.670 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-08-27 19:09:11.681 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:09:11.681 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:09:11.681 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:09:11.697 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:09:11.697 | Denali Data Feed | Sending logon request message. 2025-08-27 19:09:12.087 | Denali Data Feed | Received logon response. 2025-08-27 19:09:12.087 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:09:12.087 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:09:12.087 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:09:12.087 | Denali Data Feed | Failed connections: 22 2025-08-27 19:09:12.087 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:09:12.088 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:09:12.088 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:09:12.088 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:09:12.088 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:09:12.098 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:09:12.098 | DTC Client socket (2) | Closed. 2025-08-27 19:10:12.092 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 443 2025-08-27 19:10:12.092 | DTC Client socket (2) | Creating socket. 2025-08-27 19:10:12.092 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:10:12.092 | DTC Client socket (2) | Connecting to IP: 64.152.155.20. 2025-08-27 19:10:12.101 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:10:12.101 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:10:12.101 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:10:12.137 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:10:12.137 | Denali Data Feed | Sending logon request message. 2025-08-27 19:10:12.497 | Denali Data Feed | Received logon response. 2025-08-27 19:10:12.497 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:10:12.497 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:10:12.497 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:10:12.497 | Denali Data Feed | Failed connections: 23 2025-08-27 19:10:12.497 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:10:12.497 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:10:12.497 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:10:12.497 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:10:12.497 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:10:12.505 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:10:12.505 | DTC Client socket (2) | Closed. 2025-08-27 19:11:12.500 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2025-08-27 19:11:12.500 | DTC Client socket (2) | Creating socket. 2025-08-27 19:11:12.501 | DTC Client socket (2) | New receive buffer size: 0 2025-08-27 19:11:12.501 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-08-27 19:11:12.512 | Denali Data Feed | Network connection to server complete. 2025-08-27 19:11:12.512 | Denali Data Feed | Starting socket receive thread. 2025-08-27 19:11:12.513 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-27 19:11:12.537 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-27 19:11:12.537 | Denali Data Feed | Sending logon request message. 2025-08-27 19:11:12.911 | Denali Data Feed | Received logon response. 2025-08-27 19:11:12.911 | Denali Data Feed | Server Name: RealTimeServer. 2025-08-27 19:11:12.911 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-08-27 19:11:12.911 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-08-27 19:11:12.911 | Denali Data Feed | Failed connections: 24 2025-08-27 19:11:12.911 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-27 19:11:12.911 | DTC Client socket (2) | CloseSocket call. 2025-08-27 19:11:12.911 | Denali Data Feed | Disconnected from the server. 2025-08-27 19:11:12.911 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-08-27 19:11:12.911 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-27 19:11:12.923 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-08-27 19:11:12.923 | DTC Client socket (2) | Closed. 2025-08-27 19:11:28.553 | Can only export an Intraday data file when disconnected from the data feed. Select 'File >> Disconnect' to disconnect. * |
[2025-08-27 19:49:08] |
John - SC Support - Posts: 41546 |
The following is the problem: Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
You are connected to the data feed from two different computers at the same time, but you are not setup to get data to two computers at the same time. You either need to exit from Sierra Chart on one of the computers, or you need to pay double the exchange fees in order to allow the data to two computers. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously Note that the exchanges renew on a calendar month basis and they are not pro-rated. So if you want to pay the extra exchange fees and you set it up today (August 27, 2025) then you would pay the full amount for the extra exchange fees today and then pay again on September 1, 2025, to get the data for September. So you may want to wait until September 1 if you are going to do this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-27 20:03:42] |
User943669 - Posts: 12 |
Ok, I switched computers yestereday, so it is either that old one or I left SC on my home computer. Sorry to bother you guys today. Thank you for figuring it out.
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