Login Page - Create Account

Support Board


Date/Time: Thu, 04 Sep 2025 12:21:04 +0000



Post From: No data coming through

[2025-08-27 17:11:05]
John - SC Support - Posts: 41612
If your Message Log is completely blank, then first check the following setting and ensure it is set to "No":
General Settings Window: Disable Visual Message Logging

Then select "Global Settings >> Message Categories" and make sure you have some of the items on that page set to "Yes". If you are not familiar with these items, then it is best that they are all set to "Yes". Refer to the following for descriptions of what each items controls:
Message Categories

--

We do not understand this statement - "the message log it is blank and does not give me an option to enter any symbols". There are no options to enter symbols for the Message Log. Are you referring to something else?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing