Support Board

Date/Time: Wed, 08 May 2024 00:47:36 +0000

Post From: How do I know if I'm using the Denali feed. Display historical data very slow

[2021-03-13 08:11:45] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You definitively want to stay with the Denali Exchange Data Feed. We definitely do not recommend using CQG data. If you are having performance issues with that particular chart it is due to its complexity. We want you to close the Chartbook and start with a basic chart at first and set up the continuous futures contract settings as you require. Refer to: Continuous Futures Contract Charts so I am curious to see if I am actually getting the data from Denali. Follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-13 08:14:00