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Date/Time: Thu, 28 Mar 2024 16:28:27 +0000



Post From: FREQUENT disconnections - beginning to become untradeable

[2020-06-19 18:23:39]
Sierra Chart Engineering - Posts: 104368
Hi,

I've been getting stopped below bar lows as well, which is puzzling, so keen to move away from CQG ASAP as I assume it is a data feed issue.
Yes if you are receiving incomplete data, this would be a data feed issue, but we have not known the CQG data feed to have this problem.

At this time, as you might know Tradovate does not support the Sierra Chart Order Routing Service.

See item #2 in the link below for a list of the Brokers / Clearing Firms that support TTFIX service.
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions

Regarding the Denali Data Feed:
Denali: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed

Step 1: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements


Documentation for Denali: Denali Exchange Data Feed

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Also, as an FYI re the connection issues above, I am going to set up Sierra on a VPS service and execute from there. Any internet disruptions on my end (which appear to be super short lived but enough to disconnect me from Sierra) should become a non-issue.

Final question, am I able to run an instance of SC on my home computer for analysis/research, and an instance on the VPS for execution without paying double data fees?
Yes you can but if you are using both at the same time only one can receive delayed data unless you pay the exchange fee twice. Instructions to use delayed data:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-19 18:28:01