Support Board

Date/Time: Sat, 18 May 2024 17:04:24 +0000

Post From: sc does not update

[2020-03-16 18:06:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You only need to connect to Gain Capital for a second. Detailed instructions are here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees To make certain the symbols are correct, you need to translate the symbols to the current service. Instructions: Edit Menu: Edit >> Translate Symbols To Current Service And really we recommend that you change to this service for trading instead of Gain Capital: Sierra Chart / Trading Technologies Futures Order Routing Service Using that service will avoid this kind of issue to begin with. And we are going to move you over to the Denali Exchange Data Feed for next month: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-16 18:12:28