Support Board
Date/Time: Fri, 22 May 2026 17:45:46 +0000
IBKR - Position disappears BUT STAYS in Trader Workstation
View Count: 30
| [2026-05-22 13:11:24] |
| User433916 - Posts: 2 |
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Dear team, This is a request for a critical issue regarding Interactive Brokers, taking place all of a sudden. I open a new position via my Attached Order (within the DOM). However, as soon as my Limit order is touched, the position kind of DISAPPEARS from the DOM. The attached Stop and its Breakeven functionality are no longer visible. The critical part is that the position was yet silently executed and is open in Trader Workstation. Even worse is that it is completely unprotected without the Stop Loss. In this particular, this happened while trading DAX via Futures. Maybe it is also important to mention that after realizing, I executed my shortkey for "Flatten & Cancel" which has not helped. Best regards, Niemenser Date Time Of Last Edit: 2026-05-22 13:17:55
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| [2026-05-22 14:06:25] |
| John - SC Support - Posts: 46252 |
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The first thing to do, if the position is not in Sierra Chart, but is still open in the market, is to either use a different system (such as TWS) or call your broker and make sure everything is setup properly, or have them close out the position. Once you have dealt with the immediate issue, then you can look into troubleshooting what occurred. In this particular case, we are confused by your statement that "as soon as my Limit order is touched, the position kind of DISAPPEARS from the DOM." If you had an option position with a Target Limit order and the Limit order was touched, then this should have closed out your position. In this case, it sounds like Interactive Brokers did not properly close your position. If this is a parent Limit order waiting for the market to move to that price, and then as soon as it was opened, the orders disappeared from Sierra Chart, then refer to the following: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-22 17:14:13] |
| Sierra_Chart Engineering - Posts: 23825 |
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This is a common problem of Interactive Brokers: Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero However, this will not affect Attached Orders. So this does not make sense: The attached Stop and its Breakeven functionality are no longer visible.
Do you see these orders working in the Trade >> Trade Orders Window? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-22 17:29:21
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