Support Board
Date/Time: Sun, 15 Feb 2026 17:31:44 +0000
Historical data issue
View Count: 332
| [2025-12-30 05:49:59] |
| User49270 - Posts: 87 |
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I'm having a problem with my daily charts not showing data for the current day. When I download data some symbols update some dont. It isn"t untill after 12:00 am est that all my charts have all the current data available. This creates an issue when I scan my watchlists, the scans show results from the previous days trading unless I scan after 12:00am. I usually scan my watchlists at the end of the day.
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| [2025-12-30 16:42:17] |
| John - SC Support - Posts: 44624 |
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Please take a look at the information at the following link and see if any of it will explain what you are seeing: Historical Chart Prices Also, be aware of the following setting: Data/Trade Service Settings: Historical Daily Equities Data Download Time (Global Settings >> Data/Trade Service Settings >> Common Settings >> Historical Daily Data) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 22:17:33] |
| User49270 - Posts: 87 |
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Ok I'm good with the downloads now, but the problem I'm still having is when I scan my watchlist I get alerts for yesterday not for today, and in alert manager it says Bar Start 2025-12-29 00:00:00, now if I wait to after 12:00am to scan the scan will return 12/30/2025 alert results. I scan end of day daily stock charts.
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| [2025-12-30 22:38:16] |
| John - SC Support - Posts: 44624 |
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What is "Global Settings >> Data/Trade Service Settings >> Common Settings >> Hitorical Daily Equities Data Download Time" and the setting below it for "Historical Daily Data Daily Download Time Zone" set to? You should not be starting a scan until after that time in that time zone. Are you having an issue if you run the scan after that time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 22:46:07] |
| User49270 - Posts: 87 |
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I changed the equities data download time from 20:15 to 17:05 and the time zone is set to New york which is my time zone and it still gives me alerts from the previous day
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| [2025-12-30 23:40:18] |
| User49270 - Posts: 87 |
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I give up! I had todays historical data, I just restarted my computer and most of my charts only have up to yesterdays historical data now.
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| [2025-12-30 23:55:59] |
| User49270 - Posts: 87 |
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I notice just now when I come to a chart that has only data up until yesterday, I use the reconnect button and a few seconds later the current bar appears. I have to do this to alot of charts
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| [2025-12-31 01:08:29] |
| Sierra_Chart Engineering - Posts: 22861 |
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The end of day US equities data, is not going to be available until about 8:15 PM (20:15) US Eastern time. You cannot make the download time earlier than this. And make sure the time zone setting is also set correctly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-31 02:48:14] |
| User49270 - Posts: 87 |
|
Thanks, I think I fixed the issue, I was downloading data for all historical charts instead of downloading data for current watchlist symbols. After I did that the current bar was on all the watchlist charts and I ran a scan and the results were from the current bar also. Thanks
Date Time Of Last Edit: 2025-12-31 10:41:31
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| [2026-01-03 00:01:46] |
| User49270 - Posts: 87 |
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I thought the issue was fixed but it isn't. When I manually scroll through my watchlist or enter a symbol on my chart the price bars are all shown but the last day takes a second to plot, then I can switch to a different symbol and the same thing. When I go back to the previous symbol it does it again. Thats why my alerts scan is giving alerts for the previous day because it takes a second or so for the current bar to plot
Date Time Of Last Edit: 2026-01-03 00:02:24
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| [2026-01-03 07:59:13] |
| Sierra_Chart Engineering - Posts: 22861 |
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We do see historical data for January 2 in our data files for US equities and it is after 8:15 PM Eastern time. Go to one of the charts and select Edit >> Edit Data-Historical Chart, go to the bottom of the file. Do you see data there for January 2? This is what we for the last line: 2026/01/02, 231.22999573, 235.45799255, 224.69999695, 226.50000000, 51456229, 0 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-06 13:47:11] |
| User49270 - Posts: 87 |
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Is there any work around for me to scan my daily watchlist and have current daily bar data for RTH. I start scanning for my signals after that but cant wait until 20:15. I tried to change the chart to 390 minutes but still was getting previous days data. After 20:15 historical data was for the current day
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| [2026-01-06 16:06:54] |
| John - SC Support - Posts: 44624 |
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The Daily Historical Data comes from the exchange and is only available after 20:15 Eastern US Time. This is just how the exchanges do it, so we have no control over this. The only thing we can suggest is to use the Intraday data to create your daily bars. We are not certain why you would have had a problem when you set your chart to 390 minutes (for a full 24 hours, you would need to set it to 1440 minutes). It's easier to set the option for "Chart >> Chart Settings >> Data Limiting >> Chart Data Type" to "Intraday Chart Only", then you can set the Bar Period to be 1 day. Refer to the following: Chart Settings: Chart Data Type (Chart >> Chart Settings >> Data Limiting >> Date Range and Limiting Method) But, keep in mind that there are differences in the the Daily Historical Data versus the Intraday data, mostly due to the times that are covered, so make sure you have your Session Times set as you would need. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-09 11:49:18] |
| User49270 - Posts: 87 |
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Ok now I noticed this morning some symbols have yesterdays data which is correct and some still have the day befoes data, this is after the historical data has taken place
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| [2026-01-09 16:18:50] |
| Sierra_Chart Engineering - Posts: 22861 |
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We want you to enable the option to save the Message Log to a file: Message Log: Automatically Saving Message Log to File When you have this problem, provide us the log file for the date, when the historical data has been downloaded and tell us the symbol you have an issue with. Just one symbol only. We will then will look at seeing what was actually downloaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-09 16:20:40
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| [2026-01-11 12:19:02] |
| User49270 - Posts: 87 |
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ACGL 01/11/26 07:12026-01-11 03:27:01.001 | Trade activity files set size: 60 2026-01-11 03:27:01.073 | Reading Internal Order ID file. 2026-01-11 03:27:01.078 | Reading Trade Orders file. 2026-01-11 03:27:01.079 | Reading Trade Positions file. 2026-01-11 03:27:01.080 | Reading Trade Account Data files. 2026-01-11 03:27:01.107 | Software version: 2859 64-bit 2026-01-11 03:27:01.107 | Primary Thread ID: 7092 2026-01-11 03:27:01.107 | Usage end date: 2026-02-04 2026-01-11 03:27:01.107 | Enabled for: Sierra Chart Historical Data Service. 2026-01-11 03:27:01.107 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-01-11 03:27:01.107 | Enabled for: Delayed Denali Exchange Data Feed. 2026-01-11 03:27:01.107 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-01-11 03:27:01.107 | Current selected Data/Trading service: SC Data 2026-01-11 03:27:01.107 | Custom symbol settings values: enabled 2026-01-11 03:27:01.107 | Chart Update Interval: 500 2026-01-11 03:27:01.107 | Intraday Data Storage Time Unit: 0 2026-01-11 03:27:01.107 | Time Zone: +00:00:00 (UTC+00) 2026-01-11 03:27:01.107 | 2026-01-11 03:27:01 Local computer time in UTC 2026-01-11 03:27:01.107 | 2026-01-11 03:27:01 Local computer time in SC Time Zone 2026-01-11 03:27:01.107 | 2026-01-11 11:55:57 Server time in UTC 2026-01-11 03:27:01.107 | Local computer UTC time and Server UTC time difference: 30537 seconds. 2026-01-11 03:27:01.107 | Notice: Your computer's clock is off by 30537 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2026-01-11 03:27:01.107 | Program path: C:\SierraChart\ 2026-01-11 03:27:01.107 | Data Files path: C:\SierraChart\Data\ 2026-01-11 03:27:01.107 | OS Version Number: 10.0 2026-01-11 03:27:01.107 | Locale Setting: C 2026-01-11 03:27:01.107 | Crash reporter started: true 2026-01-11 03:27:01.107 | 2026-01-11 03:27:01.108 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-01-11 03:27:01.111 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-01-11 03:27:01.173 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-01-11 03:27:01.173 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-01-11 03:27:01.296 | Received 5 login tokens. 2026-01-11 03:27:01.459 | Symbol settings MD5 received. Request ID: 1. 2026-01-11 03:27:01.459 | Symbol settings are up-to-date for scdataallservices. 2026-01-11 03:27:03.609 | Requested user files to download. 2026-01-11 03:27:03.961 | File to download: TheRationalTrader.dll. Action: 1 2026-01-11 03:27:03.963 | File to download: TheRationalTrader_64.dll. Action: 1 2026-01-11 03:27:03.965 | File to download: P1043 Howard Wrigley V2.Cht. Action: 0 2026-01-11 03:27:03.965 | File to download: P1043_SH_SL_Alert_64.dll. Action: 1 2026-01-11 03:27:03.967 | File to download: JP_Collection_64.dll. Action: 1 2026-01-11 03:27:03.968 | User files to download complete 2026-01-11 03:27:05.614 | 2026-01-11 03:27:05.614 | SC Data | Connection to server complete. 2026-01-11 03:27:05.614 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-01-11 03:27:05.614 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-01-11 03:27:12.581 | Loading DLL: C:\SierraChart\Data\gcUserStudies_64 (1).dll (gcUserStudies_64 (1).dll). Handle: 7ffaa58a0000 2026-01-11 03:27:12.601 | EXP Daily #1 | Reloading chart. 2026-01-11 03:27:12.804 | EXP 5 Min #2 | Reloading chart. 2026-01-11 03:27:12.880 | EXP 390 Min #3 | Reloading chart. 2026-01-11 03:27:12.950 | EXP Weekly #4 | Reloading chart. 2026-01-11 03:27:13.228 | EXP Daily #1 | Chart data loading complete. 2026-01-11 03:27:13.263 | EXP 5 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EXP.scid 2026-01-11 03:27:13.265 | EXP 5 Min #2 | Chart data loading complete. 2026-01-11 03:27:13.266 | EXP 390 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EXP.scid 2026-01-11 03:27:13.269 | EXP 390 Min #3 | Chart data loading complete. 2026-01-11 03:27:13.291 | EXP Weekly #4 | Chart data loading complete. 2026-01-11 03:27:13.467 | Mapping EXP to EXP. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:27:13.467 | Using symbol data fast lookup vector 2026-01-11 03:27:13.467 | Delayed Data Feed | Starting real-time market data updates for: EXP (EXP). ID: 1 Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:27:13.467 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2026-01-11 03:27:13.467 | Delayed Data Feed | Requesting security definition data for: EXP (EXP). ID: 1 2026-01-11 03:27:13.468 | DTC Client socket (1) | Creating socket. 2026-01-11 03:27:13.468 | DTC Client socket (1) | New receive buffer size: 0 2026-01-11 03:27:13.468 | DTC Client socket (1) | Connecting to IP: 64.152.155.116. 2026-01-11 03:27:13.479 | Starting DelayedDownloadMonitoringTimer 2026-01-11 03:27:13.479 | Starting HDTimeoutTimer 2026-01-11 03:27:13.479 | Added historical Intraday data request for EXP to the queue. 2026-01-11 03:27:13.479 | Intraday data recording state for symbol EXP is set to download 'Pending'. 2026-01-11 03:27:13.479 | Triggering next historical data download in queue. 2026-01-11 03:27:13.480 | Delaying start of download for EXP. 2026-01-11 03:27:13.529 | Delayed Data Feed | Network connection to server complete. 2026-01-11 03:27:13.529 | Delayed Data Feed | Starting socket receive thread. 2026-01-11 03:27:13.529 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-01-11 03:27:13.596 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-01-11 03:27:13.596 | Delayed Data Feed | Sending logon request message. 2026-01-11 03:27:13.752 | Delayed Data Feed | Received logon response. 2026-01-11 03:27:13.752 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-01-11 03:27:13.752 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-01-11 03:27:13.752 | Delayed Data Feed | Successfully connected. 2026-01-11 03:27:13.752 | Delayed Data Feed | Trading is not supported. 2026-01-11 03:27:13.752 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-01-11 03:27:13.752 | Delayed Data Feed | Restarting real-time data updates for symbol: EXP -> EXP 2026-01-11 03:27:13.909 | Delayed Data Feed | Real-time data for symbol EXP is currently unavailable. 2026-01-11 03:27:13.909 | Delayed Data Feed | Setting external service identifier for symbol EXP to 158 2026-01-11 03:27:13.909 | Delayed Data Feed | Received security definition for symbol EXP 2026-01-11 03:27:18.538 | HD Request # 1 | Downloading Intraday chart data for EXP to the file EXP.scid. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:27:18.538 | HD Request # 1 | Download start date-time: 2025-07-09 03:27:18.000000. File last date-time: 00:00:00.000000 2026-01-11 03:27:18.539 | HD Request # 1 | Using server: ds30.sierracharts.com port 10149 2026-01-11 03:27:18.539 | Socket (2) | Creating socket. 2026-01-11 03:27:18.539 | Socket (2) | New receive buffer size: 0 2026-01-11 03:27:18.539 | Socket (2) | Connecting to IP: 67.214.125.11. 2026-01-11 03:27:18.660 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-01-11 03:27:18.660 | HD Request # 1 | Sending historical data logon request message. 2026-01-11 03:27:18.747 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-07-09 03:27:18. Record interval: 0. Symbol: EXP 2026-01-11 03:27:18.807 | HD Request # 1 | Decompressing data. 2026-01-11 03:27:18.821 | HD Request # 1 | Receiving Intraday data for EXP starting at 2025-07-09 11:11:17.967000 2026-01-11 03:27:19.935 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-07-09 11:15:03.830002. 2026-01-11 03:27:22.692 | Socket (2) | CloseSocket call. 2026-01-11 03:27:22.692 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:27:22.692 | Historical data download thread signaled to stop. 2026-01-11 03:27:22.693 | HD Request # 1 | Received 1522544 Intraday data records from 2025-07-09 11:11:17.967000 to 2026-01-09 23:30:00.003000 (184.5 days. Delay: 28.0 hours) and wrote 152373 records for EXP 2026-01-11 03:27:22.702 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-01-09 23:30:00.003000 2026-01-11 03:27:22.702 | HD Request # 1 | Completion time: 4s. 2026-01-11 03:27:22.702 | HD Request # 1 | Intraday data download complete for EXP. Unique request ID: 1 2026-01-11 03:27:22.702 | Removing historical data download ID 1. 2026-01-11 03:27:22.702 | Real-time Intraday chart data file updates started for EXP 2026-01-11 03:27:22.702 | Intraday chart data file opened for EXP 2026-01-11 03:27:22.702 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-01-11 03:27:22.702 | 2026-01-11 03:27:22.702 | No download requests in the queue to start downloads for. 2026-01-11 03:27:22.752 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:27:22.752 | Socket (2) | Closed. 2026-01-11 03:27:50.206 | EXPD[M] Daily #1 | Reloading chart. 2026-01-11 03:27:50.228 | EXPD[M] Daily #1 | Chart data loading complete. 2026-01-11 03:27:50.336 | EXPD[M] 5 Min #2 | Reloading chart. 2026-01-11 03:27:50.341 | EXPD[M] 5 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EXPD.scid 2026-01-11 03:27:50.343 | EXPD[M] 5 Min #2 | Chart data loading complete. 2026-01-11 03:27:50.540 | EXPD[M] 390 Min #3 | Reloading chart. 2026-01-11 03:27:50.545 | EXPD[M] 390 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EXPD.scid 2026-01-11 03:27:50.549 | EXPD[M] 390 Min #3 | Chart data loading complete. 2026-01-11 03:27:50.552 | EXPD[M] Weekly #4 | Reloading chart. 2026-01-11 03:27:50.571 | EXPD[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:27:50.711 | Added historical Daily data request for EXPD to the queue. 2026-01-11 03:27:50.711 | Triggering next historical data download in queue. 2026-01-11 03:27:50.711 | Mapping EXPD to EXPD. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:27:50.711 | Delayed Data Feed | Starting real-time market data updates for: EXPD (EXPD). ID: 2 Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:27:50.711 | Delayed Data Feed | Requesting security definition data for: EXPD (EXPD). ID: 2 2026-01-11 03:27:50.726 | HD Request # 2 | Downloading Historical Daily chart data for EXPD. Starting date: 2026-01-07. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:27:50.726 | HD Request # 2 | Using server: ds31.sierracharts.com port 10150 2026-01-11 03:27:50.726 | Socket (2) | Creating socket. 2026-01-11 03:27:50.727 | Socket (2) | New receive buffer size: 0 2026-01-11 03:27:50.727 | Socket (2) | Connecting to IP: 64.152.155.116. 2026-01-11 03:27:50.836 | Added historical Intraday data request for EXPD to the queue. 2026-01-11 03:27:50.836 | Intraday data recording state for symbol EXPD is set to download 'Pending'. 2026-01-11 03:27:50.836 | Triggering next historical data download in queue. 2026-01-11 03:27:50.838 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-01-11 03:27:50.838 | HD Request # 2 | Sending historical data logon request message. 2026-01-11 03:27:50.863 | Delayed Data Feed | Real-time data for symbol EXPD is currently unavailable. 2026-01-11 03:27:50.863 | Delayed Data Feed | Setting external service identifier for symbol EXPD to 468 2026-01-11 03:27:50.863 | Delayed Data Feed | Received security definition for symbol EXPD 2026-01-11 03:27:50.916 | HD Request # 2 | Requesting historical Daily data starting at 2026-01-07. 2026-01-11 03:27:50.974 | HD Request # 2 | Decompressing data. 2026-01-11 03:27:50.997 | HD Request # 2 | Receiving historical Daily data for EXPD starting at 2026-01-07. 2026-01-11 03:27:50.997 | HD Request # 2 | Writing historical Daily data to the file EXPD.dly. 2026-01-11 03:27:50.999 | Socket (2) | CloseSocket call. 2026-01-11 03:27:50.999 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:27:51.002 | Historical data download thread signaled to stop. 2026-01-11 03:27:51.002 | HD Request # 2 | Received 3 Daily data records from 2026-01-07 00:00:00 to 2026-01-09 00:00:00 (3.0 days) and wrote 3 records for EXPD 2026-01-11 03:27:51.002 | HD Request # 2 | Completion time: 1s. 2026-01-11 03:27:51.002 | HD Request # 2 | Daily data download complete for EXPD. Unique request ID: 2 2026-01-11 03:27:51.002 | Removing historical data download ID 2. 2026-01-11 03:27:51.003 | 2026-01-11 03:27:51.003 | Triggering next historical data download in queue. 2026-01-11 03:27:51.003 | Delaying start of download for EXPD. 2026-01-11 03:27:51.043 | EXPD[M] Weekly #4 | Reloading chart. 2026-01-11 03:27:51.054 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:27:51.054 | Socket (2) | Closed. 2026-01-11 03:27:51.066 | EXPD[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:27:51.216 | EXPD[M] Daily #1 | Reloading chart. 2026-01-11 03:27:51.237 | EXPD[M] Daily #1 | Chart data loading complete. 2026-01-11 03:27:55.486 | HD Request # 3 | Downloading Intraday chart data for EXPD to the file EXPD.scid. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:27:55.487 | HD Request # 3 | Download start date-time: 2025-07-09 03:27:55.000000. File last date-time: 00:00:00.000000 2026-01-11 03:27:55.487 | HD Request # 3 | Using server: ds33.sierracharts.com port 10149 2026-01-11 03:27:55.488 | Socket (2) | Creating socket. 2026-01-11 03:27:55.488 | Socket (2) | New receive buffer size: 0 2026-01-11 03:27:55.488 | Socket (2) | Connecting to IP: 69.39.70.245. 2026-01-11 03:27:55.609 | HD Request # 3 | Setting DTC encoding to Binary VLS 2026-01-11 03:27:55.609 | HD Request # 3 | Sending historical data logon request message. 2026-01-11 03:27:55.701 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-07-09 03:27:55. Record interval: 0. Symbol: EXPD 2026-01-11 03:27:55.762 | HD Request # 3 | Decompressing data. 2026-01-11 03:27:55.782 | HD Request # 3 | Receiving Intraday data for EXPD starting at 2025-07-09 13:29:58.018000 2026-01-11 03:27:56.593 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-07-09 13:30:00.753000. 2026-01-11 03:28:00.547 | EXPD[M] Weekly #4 | Reloading chart. 2026-01-11 03:28:00.601 | EXPD[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:28:02.376 | Socket (2) | CloseSocket call. 2026-01-11 03:28:02.376 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:28:02.376 | Historical data download thread signaled to stop. 2026-01-11 03:28:02.377 | HD Request # 3 | Received 3056484 Intraday data records from 2025-07-09 13:29:58.018000 to 2026-01-09 23:30:00.001000 (184.4 days. Delay: 28.0 hours) and wrote 526721 records for EXPD 2026-01-11 03:28:02.379 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2026-01-09 23:30:00.001000 2026-01-11 03:28:02.379 | HD Request # 3 | Completion time: 7s. 2026-01-11 03:28:02.379 | HD Request # 3 | Intraday data download complete for EXPD. Unique request ID: 3 2026-01-11 03:28:02.379 | Removing historical data download ID 3. 2026-01-11 03:28:02.379 | Real-time Intraday chart data file updates started for EXPD 2026-01-11 03:28:02.379 | Intraday chart data file opened for EXPD 2026-01-11 03:28:02.379 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2026-01-11 03:28:02.379 | 2026-01-11 03:28:02.379 | No download requests in the queue to start downloads for. 2026-01-11 03:28:02.435 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:28:02.435 | Socket (2) | Closed. 2026-01-11 03:29:38.749 | EXPE[M] Daily #1 | Reloading chart. 2026-01-11 03:29:38.850 | EXPE[M] 5 Min #2 | Reloading chart. 2026-01-11 03:29:38.859 | EXPE[M] Weekly #4 | Reloading chart. 2026-01-11 03:29:38.877 | EXPE[M] 390 Min #3 | Reloading chart. 2026-01-11 03:29:38.910 | EXPE[M] Daily #1 | Chart data loading complete. 2026-01-11 03:29:38.916 | EXPE[M] 390 Min #3 | Chart data loading complete. 2026-01-11 03:29:39.036 | EXPE[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:29:39.186 | EXPE[M] 5 Min #2 | Chart data loading complete. 2026-01-11 03:29:39.253 | Added historical Daily data request for EXPE to the queue. 2026-01-11 03:29:39.253 | Triggering next historical data download in queue. 2026-01-11 03:29:39.253 | Mapping EXPE to EXPE. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:29:39.253 | Delayed Data Feed | Starting real-time market data updates for: EXPE (EXPE). ID: 3 Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:29:39.253 | Delayed Data Feed | Requesting security definition data for: EXPE (EXPE). ID: 3 2026-01-11 03:29:39.273 | HD Request # 4 | Downloading Historical Daily chart data for EXPE. Starting date: 2026-01-07. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:29:39.273 | HD Request # 4 | Using server: ds30.sierracharts.com port 10150 2026-01-11 03:29:39.274 | Socket (2) | Creating socket. 2026-01-11 03:29:39.274 | Socket (2) | New receive buffer size: 0 2026-01-11 03:29:39.274 | Socket (2) | Connecting to IP: 67.214.125.11. 2026-01-11 03:29:39.357 | Added historical Intraday data request for EXPE to the queue. 2026-01-11 03:29:39.357 | Intraday data recording state for symbol EXPE is set to download 'Pending'. 2026-01-11 03:29:39.357 | Triggering next historical data download in queue. 2026-01-11 03:29:39.393 | HD Request # 4 | Setting DTC encoding to Binary VLS 2026-01-11 03:29:39.393 | HD Request # 4 | Sending historical data logon request message. 2026-01-11 03:29:39.404 | Delayed Data Feed | Real-time data for symbol EXPE is currently unavailable. 2026-01-11 03:29:39.404 | Delayed Data Feed | Setting external service identifier for symbol EXPE to 695 2026-01-11 03:29:39.404 | Delayed Data Feed | Received security definition for symbol EXPE 2026-01-11 03:29:39.478 | HD Request # 4 | Requesting historical Daily data starting at 2026-01-07. 2026-01-11 03:29:39.539 | HD Request # 4 | Decompressing data. 2026-01-11 03:29:39.550 | HD Request # 4 | Receiving historical Daily data for EXPE starting at 2026-01-07. 2026-01-11 03:29:39.550 | HD Request # 4 | Writing historical Daily data to the file EXPE.dly. 2026-01-11 03:29:39.667 | Socket (2) | CloseSocket call. 2026-01-11 03:29:39.667 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:29:39.710 | Historical data download thread signaled to stop. 2026-01-11 03:29:39.710 | HD Request # 4 | Received 3 Daily data records from 2026-01-07 00:00:00 to 2026-01-09 00:00:00 (3.0 days) and wrote 3 records for EXPE 2026-01-11 03:29:39.710 | HD Request # 4 | Completion time: 0s. 2026-01-11 03:29:39.710 | HD Request # 4 | Daily data download complete for EXPE. Unique request ID: 4 2026-01-11 03:29:39.710 | Removing historical data download ID 4. 2026-01-11 03:29:39.711 | 2026-01-11 03:29:39.711 | Triggering next historical data download in queue. 2026-01-11 03:29:39.711 | Delaying start of download for EXPE. 2026-01-11 03:29:39.724 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:29:39.724 | Socket (2) | Closed. 2026-01-11 03:29:39.773 | EXPE[M] Daily #1 | Reloading chart. 2026-01-11 03:29:39.853 | EXPE[M] Weekly #4 | Reloading chart. 2026-01-11 03:29:39.923 | EXPE[M] Daily #1 | Chart data loading complete. 2026-01-11 03:29:39.992 | EXPE[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:29:44.483 | HD Request # 5 | Downloading Intraday chart data for EXPE to the file EXPE.scid. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:29:44.484 | HD Request # 5 | Download start date-time: 2026-01-07 00:38:02.000000. File last date-time: 2026-01-07 00:38:02.590000 2026-01-11 03:29:44.484 | HD Request # 5 | Using server: ds31.sierracharts.com port 10149 2026-01-11 03:29:44.484 | Socket (2) | Creating socket. 2026-01-11 03:29:44.484 | Socket (2) | New receive buffer size: 0 2026-01-11 03:29:44.484 | Socket (2) | Connecting to IP: 64.152.155.116. 2026-01-11 03:29:44.599 | HD Request # 5 | Setting DTC encoding to Binary VLS 2026-01-11 03:29:44.599 | HD Request # 5 | Sending historical data logon request message. 2026-01-11 03:29:44.695 | HD Request # 5 | Requesting Intraday data. Start date-time: 2026-01-07 00:38:02. Record interval: 0. Symbol: EXPE 2026-01-11 03:29:44.750 | HD Request # 5 | Decompressing data. 2026-01-11 03:29:44.764 | HD Request # 5 | Receiving Intraday data for EXPE starting at 2026-01-07 00:38:02.590000 2026-01-11 03:29:45.293 | Socket (2) | CloseSocket call. 2026-01-11 03:29:45.293 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:29:45.294 | Historical data download thread signaled to stop. 2026-01-11 03:29:45.294 | HD Request # 5 | Timestamp of first Intraday data file record written: 2026-01-07 14:30:00.186003. 2026-01-11 03:29:45.294 | HD Request # 5 | Received 95542 Intraday data records from 2026-01-07 00:38:02.590000 to 2026-01-09 23:58:42.634000 (3.0 days. Delay: 27.5 hours) and wrote 12282 records for EXPE 2026-01-11 03:29:45.299 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2026-01-09 22:16:15.762000 2026-01-11 03:29:45.299 | HD Request # 5 | Completion time: 1s. 2026-01-11 03:29:45.300 | HD Request # 5 | Intraday data download complete for EXPE. Unique request ID: 5 2026-01-11 03:29:45.300 | Removing historical data download ID 5. 2026-01-11 03:29:45.300 | Real-time Intraday chart data file updates started for EXPE 2026-01-11 03:29:45.300 | Intraday chart data file opened for EXPE 2026-01-11 03:29:45.300 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2026-01-11 03:29:45.300 | 2026-01-11 03:29:45.300 | No download requests in the queue to start downloads for. 2026-01-11 03:29:45.350 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:29:45.350 | Socket (2) | Closed. 2026-01-11 03:29:48.840 | EXPE[M] Weekly #4 | Reloading chart. 2026-01-11 03:29:48.974 | EXPE[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:29:51.614 | EXR[M] Daily #1 | Reloading chart. 2026-01-11 03:29:51.643 | EXR[M] Daily #1 | Chart data loading complete. 2026-01-11 03:29:51.846 | EXR[M] Weekly #4 | Reloading chart. 2026-01-11 03:29:51.906 | EXR[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:29:51.911 | EXR[M] 5 Min #2 | Reloading chart. 2026-01-11 03:29:51.916 | EXR[M] 5 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EXR.scid 2026-01-11 03:29:51.918 | EXR[M] 5 Min #2 | Chart data loading complete. 2026-01-11 03:29:51.919 | EXR[M] 390 Min #3 | Reloading chart. 2026-01-11 03:29:51.924 | EXR[M] 390 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EXR.scid 2026-01-11 03:29:51.926 | EXR[M] 390 Min #3 | Chart data loading complete. 2026-01-11 03:29:52.124 | Added historical Daily data request for EXR to the queue. 2026-01-11 03:29:52.124 | Triggering next historical data download in queue. 2026-01-11 03:29:52.125 | Mapping EXR to EXR. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:29:52.125 | Delayed Data Feed | Starting real-time market data updates for: EXR (EXR). ID: 4 Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:29:52.125 | Delayed Data Feed | Requesting security definition data for: EXR (EXR). ID: 4 2026-01-11 03:29:52.140 | HD Request # 6 | Downloading Historical Daily chart data for EXR. Starting date: 2026-01-07. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:29:52.141 | HD Request # 6 | Using server: ds33.sierracharts.com port 10150 2026-01-11 03:29:52.141 | Socket (2) | Creating socket. 2026-01-11 03:29:52.141 | Socket (2) | New receive buffer size: 0 2026-01-11 03:29:52.141 | Socket (2) | Connecting to IP: 69.39.70.245. 2026-01-11 03:29:52.265 | HD Request # 6 | Setting DTC encoding to Binary VLS 2026-01-11 03:29:52.265 | HD Request # 6 | Sending historical data logon request message. 2026-01-11 03:29:52.275 | Delayed Data Feed | Real-time data for symbol EXR is currently unavailable. 2026-01-11 03:29:52.275 | Delayed Data Feed | Setting external service identifier for symbol EXR to 159 2026-01-11 03:29:52.275 | Delayed Data Feed | Received security definition for symbol EXR 2026-01-11 03:29:52.355 | HD Request # 6 | Requesting historical Daily data starting at 2026-01-07. 2026-01-11 03:29:52.406 | Added historical Intraday data request for EXR to the queue. 2026-01-11 03:29:52.406 | Intraday data recording state for symbol EXR is set to download 'Pending'. 2026-01-11 03:29:52.406 | Triggering next historical data download in queue. 2026-01-11 03:29:52.414 | HD Request # 6 | Decompressing data. 2026-01-11 03:29:52.432 | HD Request # 6 | Receiving historical Daily data for EXR starting at 2026-01-07. 2026-01-11 03:29:52.433 | HD Request # 6 | Writing historical Daily data to the file EXR.dly. 2026-01-11 03:29:52.434 | Socket (2) | CloseSocket call. 2026-01-11 03:29:52.434 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:29:52.440 | Historical data download thread signaled to stop. 2026-01-11 03:29:52.440 | HD Request # 6 | Received 3 Daily data records from 2026-01-07 00:00:00 to 2026-01-09 00:00:00 (3.0 days) and wrote 3 records for EXR 2026-01-11 03:29:52.440 | HD Request # 6 | Completion time: 0s. 2026-01-11 03:29:52.440 | HD Request # 6 | Daily data download complete for EXR. Unique request ID: 6 2026-01-11 03:29:52.440 | Removing historical data download ID 6. 2026-01-11 03:29:52.440 | 2026-01-11 03:29:52.440 | Triggering next historical data download in queue. 2026-01-11 03:29:52.440 | Delaying start of download for EXR. 2026-01-11 03:29:52.492 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:29:52.492 | Socket (2) | Closed. 2026-01-11 03:29:52.629 | EXR[M] Daily #1 | Reloading chart. 2026-01-11 03:29:52.646 | EXR[M] Daily #1 | Chart data loading complete. 2026-01-11 03:29:52.848 | EXR[M] Weekly #4 | Reloading chart. 2026-01-11 03:29:52.901 | EXR[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:29:57.479 | HD Request # 7 | Downloading Intraday chart data for EXR to the file EXR.scid. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:29:57.480 | HD Request # 7 | Download start date-time: 2025-07-09 03:29:57.000000. File last date-time: 00:00:00.000000 2026-01-11 03:29:57.480 | HD Request # 7 | Using server: ds30.sierracharts.com port 10149 2026-01-11 03:29:57.480 | Socket (2) | Creating socket. 2026-01-11 03:29:57.480 | Socket (2) | New receive buffer size: 0 2026-01-11 03:29:57.480 | Socket (2) | Connecting to IP: 67.214.125.11. 2026-01-11 03:29:57.598 | HD Request # 7 | Setting DTC encoding to Binary VLS 2026-01-11 03:29:57.598 | HD Request # 7 | Sending historical data logon request message. 2026-01-11 03:29:57.687 | HD Request # 7 | Requesting Intraday data. Start date-time: 2025-07-09 03:29:57. Record interval: 0. Symbol: EXR 2026-01-11 03:29:57.748 | HD Request # 7 | Decompressing data. 2026-01-11 03:29:57.765 | HD Request # 7 | Receiving Intraday data for EXR starting at 2025-07-09 13:29:59.003000 2026-01-11 03:29:58.492 | HD Request # 7 | Timestamp of first Intraday data file record written: 2025-07-09 13:30:00.809000. 2026-01-11 03:30:01.851 | EXR[M] Weekly #4 | Reloading chart. 2026-01-11 03:30:01.906 | EXR[M] Weekly #4 | Chart data loading complete. 2026-01-11 03:30:03.660 | Socket (2) | CloseSocket call. 2026-01-11 03:30:03.660 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:30:03.661 | Historical data download thread signaled to stop. 2026-01-11 03:30:03.661 | HD Request # 7 | Received 2654726 Intraday data records from 2025-07-09 13:29:59.003000 to 2026-01-09 23:30:00.001000 (184.4 days. Delay: 28.0 hours) and wrote 467002 records for EXR 2026-01-11 03:30:03.666 | HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2026-01-09 23:30:00.001000 2026-01-11 03:30:03.666 | HD Request # 7 | Completion time: 6s. 2026-01-11 03:30:03.666 | HD Request # 7 | Intraday data download complete for EXR. Unique request ID: 7 2026-01-11 03:30:03.666 | Removing historical data download ID 7. 2026-01-11 03:30:03.666 | Real-time Intraday chart data file updates started for EXR 2026-01-11 03:30:03.666 | Intraday chart data file opened for EXR 2026-01-11 03:30:03.666 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2026-01-11 03:30:03.666 | 2026-01-11 03:30:03.666 | No download requests in the queue to start downloads for. 2026-01-11 03:30:03.718 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:30:03.719 | Socket (2) | Closed. 2026-01-11 03:33:53.671 | Saved Chartbook: Chartbook4.Cht. Time: 0.0063 seconds. 2026-01-11 03:33:58.198 | AA Daily #1 | Reloading chart. 2026-01-11 03:33:58.364 | AA Daily #1 | Chart data loading complete. 2026-01-11 03:33:58.678 | Mapping AA to AA. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:35:14.138 | AA Daily #1 | Reloading chart. 2026-01-11 03:35:14.159 | AA Daily #1 | Chart data loading complete. 2026-01-11 03:35:18.818 | AA 30 Min #1 | Reloading chart. 2026-01-11 03:35:18.933 | AA 30 Min #1 | Chart data loading complete. 2026-01-11 03:35:19.317 | Delayed Data Feed | Starting real-time market data updates for: AA (AA). ID: 5 Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:35:19.317 | Delayed Data Feed | Requesting security definition data for: AA (AA). ID: 5 2026-01-11 03:35:19.317 | Added historical Intraday data request for AA to the queue. 2026-01-11 03:35:19.317 | Intraday data recording state for symbol AA is set to download 'Pending'. 2026-01-11 03:35:19.317 | Triggering next historical data download in queue. 2026-01-11 03:35:19.325 | Delaying start of download for AA. 2026-01-11 03:35:19.461 | Delayed Data Feed | Real-time data for symbol AA is currently unavailable. 2026-01-11 03:35:19.461 | Delayed Data Feed | Setting external service identifier for symbol AA to 32 2026-01-11 03:35:19.461 | Delayed Data Feed | Received security definition for symbol AA 2026-01-11 03:35:24.530 | HD Request # 8 | Downloading Intraday chart data for AA to the file AA.scid. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:35:24.530 | HD Request # 8 | Download start date-time: 2026-01-09 23:59:46.000000. File last date-time: 2026-01-09 23:59:46.210000 2026-01-11 03:35:24.531 | HD Request # 8 | Using server: ds31.sierracharts.com port 10150 2026-01-11 03:35:24.531 | Socket (2) | Creating socket. 2026-01-11 03:35:24.531 | Socket (2) | New receive buffer size: 0 2026-01-11 03:35:24.531 | Socket (2) | Connecting to IP: 64.152.155.116. 2026-01-11 03:35:24.645 | HD Request # 8 | Setting DTC encoding to Binary VLS 2026-01-11 03:35:24.645 | HD Request # 8 | Sending historical data logon request message. 2026-01-11 03:35:24.742 | HD Request # 8 | Requesting Intraday data. Start date-time: 2026-01-09 23:59:46. Record interval: 0. Symbol: AA 2026-01-11 03:35:24.795 | HD Request # 8 | Decompressing data. 2026-01-11 03:35:24.897 | HD Request # 8 | Receiving Intraday data for AA starting at 2026-01-09 23:59:46.210000 2026-01-11 03:35:24.897 | Socket (2) | CloseSocket call. 2026-01-11 03:35:24.897 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:35:24.898 | Historical data download thread signaled to stop. 2026-01-11 03:35:24.898 | HD Request # 8 | Received 1 Intraday data record from 2026-01-09 23:59:46.210000 to 2026-01-09 23:59:46.210000 (0.0 seconds. Delay: 27.6 hours) and wrote 0 records for AA 2026-01-11 03:35:24.898 | HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2026-01-09 23:59:46.210000 2026-01-11 03:35:24.898 | HD Request # 8 | Completion time: 0s. 2026-01-11 03:35:24.898 | HD Request # 8 | Intraday data download complete for AA. Unique request ID: 8 2026-01-11 03:35:24.898 | Removing historical data download ID 8. 2026-01-11 03:35:24.898 | Real-time Intraday chart data file updates started for AA 2026-01-11 03:35:24.898 | Intraday chart data file opened for AA 2026-01-11 03:35:24.898 | HD Request # 8 | Enabling Intraday chart updating for symbol. 2026-01-11 03:35:24.898 | 2026-01-11 03:35:24.898 | No download requests in the queue to start downloads for. 2026-01-11 03:35:24.952 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:35:24.952 | Socket (2) | Closed. 2026-01-11 03:35:37.394 | AA[M] Daily #1 | Reloading chart. 2026-01-11 03:35:37.414 | AA[M] Daily #1 | Chart data loading complete. 2026-01-11 03:36:36.401 | Saved Chartbook: Chartbook3.Cht. Time: 0.0008 seconds. 2026-01-11 03:36:46.648 | AA Daily #1 | Reloading chart. 2026-01-11 03:36:46.824 | AA Daily #1 | Chart data loading complete. 2026-01-11 03:37:05.412 | AAOI Daily #1 | Reloading chart. 2026-01-11 03:37:05.498 | AAOI Daily #1 | Chart data loading complete. 2026-01-11 03:37:05.902 | Mapping AAOI to AAOI. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:37:11.214 | A Daily #1 | Reloading chart. 2026-01-11 03:37:11.378 | A Daily #1 | Chart data loading complete. 2026-01-11 03:37:11.711 | Mapping A to A. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:39:09.908 | Saved Chartbook: Chartbook3.Cht. Time: 0.0012 seconds. 2026-01-11 03:39:22.927 | A Daily #1 | Reloading chart. 2026-01-11 03:39:23.161 | A Daily #1 | Chart data loading complete. 2026-01-11 03:39:38.147 | AA Daily #1 | Reloading chart. 2026-01-11 03:39:38.161 | AA Daily #1 | Chart data loading complete. 2026-01-11 03:39:44.306 | AAOI Daily #1 | Reloading chart. 2026-01-11 03:39:44.389 | AAOI Daily #1 | Chart data loading complete. 2026-01-11 03:39:47.141 | AAON Daily #1 | Reloading chart. 2026-01-11 03:39:47.157 | AAON Daily #1 | Chart data loading complete. 2026-01-11 03:39:47.640 | Mapping AAON to AAON. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:40:55.532 | ABNB Daily #1 | Reloading chart. 2026-01-11 03:40:55.544 | ABNB Daily #1 | Chart data loading complete. 2026-01-11 03:40:56.017 | Mapping ABNB to ABNB. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:42:06.300 | ACGL Daily #1 | Reloading chart. 2026-01-11 03:42:06.314 | ACGL Daily #1 | Chart data loading complete. 2026-01-11 03:42:06.814 | Added historical Daily data request for ACGL to the queue. 2026-01-11 03:42:06.814 | Triggering next historical data download in queue. 2026-01-11 03:42:06.814 | Mapping ACGL to ACGL. Service code: us_equities_utp_cta_exchange.data 2026-01-11 03:42:06.825 | HD Request # 9 | Downloading Historical Daily chart data for ACGL. Starting date: 2026-01-07. Service: us_equities_utp_cta_exchange.data 2026-01-11 03:42:06.825 | HD Request # 9 | Using server: ds33.sierracharts.com port 10149 2026-01-11 03:42:06.825 | Socket (2) | Creating socket. 2026-01-11 03:42:06.825 | Socket (2) | New receive buffer size: 0 2026-01-11 03:42:06.825 | Socket (2) | Connecting to IP: 69.39.70.245. 2026-01-11 03:42:06.943 | HD Request # 9 | Setting DTC encoding to Binary VLS 2026-01-11 03:42:06.943 | HD Request # 9 | Sending historical data logon request message. 2026-01-11 03:42:07.031 | HD Request # 9 | Requesting historical Daily data starting at 2026-01-07. 2026-01-11 03:42:07.087 | HD Request # 9 | Decompressing data. 2026-01-11 03:42:07.115 | HD Request # 9 | Receiving historical Daily data for ACGL starting at 2026-01-07. 2026-01-11 03:42:07.116 | HD Request # 9 | Writing historical Daily data to the file ACGL.dly. 2026-01-11 03:42:07.117 | Socket (2) | CloseSocket call. 2026-01-11 03:42:07.117 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-01-11 03:42:07.120 | Historical data download thread signaled to stop. 2026-01-11 03:42:07.120 | HD Request # 9 | Received 3 Daily data records from 2026-01-07 00:00:00 to 2026-01-09 00:00:00 (3.0 days) and wrote 3 records for ACGL 2026-01-11 03:42:07.120 | HD Request # 9 | Completion time: 1s. 2026-01-11 03:42:07.120 | HD Request # 9 | Daily data download complete for ACGL. Unique request ID: 9 2026-01-11 03:42:07.120 | Removing historical data download ID 9. 2026-01-11 03:42:07.120 | 2026-01-11 03:42:07.120 | No download requests in the queue to start downloads for. 2026-01-11 03:42:07.175 | Socket (2) | Socket gracefully closed by remote side. 2026-01-11 03:42:07.175 | Socket (2) | Closed. 2026-01-11 03:42:07.317 | ACGL Daily #1 | Reloading chart. 2026-01-11 03:42:07.331 | ACGL Daily #1 | Chart data loading complete. 1 est ACGL only historical data from 10/03/25 |
| [2026-01-11 12:28:44] |
| User49270 - Posts: 87 |
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I did change from service package 5 to service package 10, could that be the problem?
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| [2026-01-11 20:27:43] |
| Sierra_Chart Engineering - Posts: 22861 |
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No that is not the problem. We see data up to the current date here and no issue: 2026-01-11 03:42:07.120 | Historical data download thread signaled to stop.
2026-01-11 03:42:07.120 | HD Request # 9 | Received 3 Daily data records from 2026-01-07 00:00:00 to 2026-01-09 00:00:00 (3.0 days) and wrote 3 records for ACGL Do you mean this is the starting date in the chart or the ending date in the chart?: ACGL only historical data from 10/03/25
Clearly there is data available to 2026-01-09, which is Friday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-11 20:28:03
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