Support Board
Date/Time: Wed, 31 Dec 2025 10:15:49 +0000
Historical data issue
View Count: 85
| [2025-12-30 05:49:59] |
| User49270 - Posts: 54 |
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I'm having a problem with my daily charts not showing data for the current day. When I download data some symbols update some dont. It isn"t untill after 12:00 am est that all my charts have all the current data available. This creates an issue when I scan my watchlists, the scans show results from the previous days trading unless I scan after 12:00am. I usually scan my watchlists at the end of the day.
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| [2025-12-30 16:42:17] |
| John - SC Support - Posts: 43664 |
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Please take a look at the information at the following link and see if any of it will explain what you are seeing: Historical Chart Prices Also, be aware of the following setting: Data/Trade Service Settings: Historical Daily Equities Data Download Time (Global Settings >> Data/Trade Service Settings >> Common Settings >> Historical Daily Data) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 22:17:33] |
| User49270 - Posts: 54 |
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Ok I'm good with the downloads now, but the problem I'm still having is when I scan my watchlist I get alerts for yesterday not for today, and in alert manager it says Bar Start 2025-12-29 00:00:00, now if I wait to after 12:00am to scan the scan will return 12/30/2025 alert results. I scan end of day daily stock charts.
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| [2025-12-30 22:38:16] |
| John - SC Support - Posts: 43664 |
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What is "Global Settings >> Data/Trade Service Settings >> Common Settings >> Hitorical Daily Equities Data Download Time" and the setting below it for "Historical Daily Data Daily Download Time Zone" set to? You should not be starting a scan until after that time in that time zone. Are you having an issue if you run the scan after that time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-30 22:46:07] |
| User49270 - Posts: 54 |
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I changed the equities data download time from 20:15 to 17:05 and the time zone is set to New york which is my time zone and it still gives me alerts from the previous day
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| [2025-12-30 23:40:18] |
| User49270 - Posts: 54 |
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I give up! I had todays historical data, I just restarted my computer and most of my charts only have up to yesterdays historical data now.
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| [2025-12-30 23:55:59] |
| User49270 - Posts: 54 |
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I notice just now when I come to a chart that has only data up until yesterday, I use the reconnect button and a few seconds later the current bar appears. I have to do this to alot of charts
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| [2025-12-31 01:08:29] |
| Sierra_Chart Engineering - Posts: 22082 |
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The end of day US equities data, is not going to be available until about 8:15 PM (20:15) US Eastern time. You cannot make the download time earlier than this. And make sure the time zone setting is also set correctly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-31 02:48:14] |
| User49270 - Posts: 54 |
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Thanks, I think I fixed the issue, I was downloading data for all historical charts instead of downloading data for current watchlist. After I did that the current bar was on all the watchlist charts and I ran a scan and the results were from the current bar also. Thanks
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